60
Troubleshooting
153: Insert same card side 2 up
1.
Take the card from the printer and turn it over end to end so side 2 is facing up.
2.
Insert the card in the printer.
3.
If the card is not immediately picked, press the printer’s U
SER
button.
170: Insert new card side 1 up
1.
Insert a new card in the printer with side 1 facing up.
2.
If the card is not immediately picked, press the printer’s U
SER
button.
171: Insert same card side 1 up
1.
Take the card from the printer and turn it over end to end so side 1 is facing up.
2.
Insert the card in the printer.
3.
If the card is not immediately picked, press the printer’s U
SER
button.
172: Insert cleaning card
1.
Insert cleaning card.
2.
If the card is not immediately picked, press the printer’s U
SER
button.
173: Improper shutdown
Always use the power button to power off the printer.
Press and hold the U
SER
button to set the printer to Ready.
245: Configuration error
The configuration is not compatible with the printer model. The printer cannot print cards until
the configuration issue is corrected. Contact your service provider for assistance.
Summary of Contents for CD820
Page 1: ...Datacard CD820 Instant Issuance System User s Guide January 2017 Part No 527443 002 Rev D ...
Page 8: ...viii ...
Page 12: ...xii ...
Page 14: ...2 Introduction ...
Page 22: ...10 About the Printer ...