Data Translation DT9820 Series, User Manual

Page: 77 / 112

Troubleshooting
65
6
6
6
6
6
6
6
6
6
Table 6: Troubleshooting Problems
Symptom Possible Cause Possible Solution
Module does not
respond.
The module
configuration is
incorrect.
Check the configuration of your device
driver; see the instructions in the DT9820
Series Getting Started Manual.
The module is
damaged.
Contact Data Translation for technical
support; refer to page 67 .
Intermittent
operation.
Loose connections or
vibrations exist.
Check your wiring and tighten any loose
connections or cushion vibration sources;
see the instructions in the DT9820 Series
Getting Started Manual.
The module is
overheating.
Check environmental and ambient
temperature; consult the module’s
specifications on page 79 of this manual
and the documentation provided by your
computer manufacturer for more
information.
Electrical noise exists. Check your wiring and either provide
better shielding or reroute unshielded
wiring; see the instructions in the
DT9820
Series Getting Started Manual.
Device failure
error reported.
The DT9820 Series
function module
cannot communicate
with the Microsoft bus
driver or a problem
with the bus driver
exists.
Check your cabling and wiring and tighten
any loose connections; see the
instructions in the
DT9820 Series Getting
Started Manual.