Dash DMWP001, Instruction Manual

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While Dash products are durable, you may encounter one or more of the problems
listed below. If the issue is either not solved by the solutions recommended below or not
included on this page, please contact our Customer Support Team at
1-800-898-6970 or support@bydash.com.
troubleshooting troubleshooting
ISSUE SOLUTION
The light on the Mini Waffle
Maker keeps shutting off.
This is normal. During the cooking process, the
heating element will automatically turn on and
off to regulate the temperature and ensure that
the Cooking Surface does not get too hot or
cold. When this occurs, the Indicator Light turns
on and off.
How do I know when the
Mini Waffle Maker is heated
and ready to use?
When the Waffle Maker reaches the optimal
temperature, the Indicator Light shuts off and
that means you’re ready to get cooking!
There is no On/Off Button. How
do I turn the Mini Waffle Maker
off and on?
To turn on, simply plug in the power cord.
When you’re done cooking, turn off the
Mini Waffle Maker by unplugging it.
ISSUE SOLUTION
When using my Mini Waffle
Maker, the Cover gets very hot.
Is this normal?
Yes, this is completely normal. When using your
Waffle Maker, always lift and lower the Cover by
the Cover Handle. To prevent personal injury,
DO NOT lift the Cover so that your arm is over
the Cooking Surface as it is hot and may cause
injury. Lift from the side.
After using my Mini Waffle Maker a
few times, food is starting to stick
to the surface. What
is happening?
There is probably a build-up of burnt food
residue on the Cooking Surface. This is normal,
especially when cooking with sugar. Allow the
appliance to cool fully, pour on a little cooking
oil and let sit for 5–10 minutes. Scrub Surface
with a sponge or soft bristled brush to dislodge
food. Use a damp, soapy cloth to wipe down
the Cooking Surface. Rinse the cloth and wipe
again. If food remains, pour on cooking oil
and let sit for a few hours, then scrub and wipe
clean.
The Indicator Light will not turn on
and the Cooking Surface is failing
to heat.
1.
Ensure that the power cord is plugged
into the power outlet.
2.
Check to make sure the power outlet is
operating correctly.
3.
Determine if a power failure has occurred
in your home, apartment or building.