DANE-ELEC myDitto User Manual Download Page 1

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User Manual

Version 10.2.19.5

Summary of Contents for myDitto

Page 1: ...User Manual Version 10 2 19 5...

Page 2: ...MY DITTO KEYS 12 4 4 ACCESSING MY DITTO 13 4 4 1 USING MY DITTO KEY 13 4 4 2 ACCESS FROM A MOBILE DEVICE 15 4 4 3 ACCESS DIRECTLY FROM THE LOCAL AREA NETWORK 17 5 MY DITTO APPLICATION 20 5 1 INTRODUC...

Page 3: ...CT IDLE CLIENT 36 5 11 1 HOW 36 5 12 MY DITTO APPLICATION SETTINGS 37 5 13 MY DITTO APPLICATION ADVANCED SETTINGS 43 5 13 1 ADVANCED SETTINGS GENERAL 44 5 13 2 ADVANCED SETTINGS DATE TIME 45 5 13 3 AD...

Page 4: ...DITTO UPDATE ADMINISTRATOR ONLY 67 8 2 MY DITTO CLIENT UPDATES 67 8 2 1 MANDATORY UPDATE 68 8 2 2 OPTIONAL UPDATE 68 9 MANAGING MY DITTO INTERNAL DISKS 69 9 1 OVERVIEW 69 9 2 MY DITTO WITH NO INTERNA...

Page 5: ...RIVE INSTALLATION 87 13 TROUBLESHOOTING 89 13 1 GENERAL 89 13 2 CLIENT MESSAGE ON PCS 90 13 3 CLIENT MESSAGE ON MOBILE DEVICES 92 13 4 LED TROUBLESHOOTING 93 13 5 BACKUP TROUBLESHOOTING 96 13 6 RESTOR...

Page 6: ...that prevents a user from connecting to their computer from outside their network Both powerful and reliable the inner algorithm facilitates peer to peer communication compression and natural encrypt...

Page 7: ...40 C 32 104 F Humidity 10 90 non condensing 2 4 Product Use Requirements Ethernet router or Internet box with at least one available port Broadband internet connection for remote access use 2 5 Produc...

Page 8: ...d plastic pads Ethernet cable External power supply Quick User Guide While both my Ditto keys function in the same way the master key has additional administrator privileges Additional my Ditto keys c...

Page 9: ...t for my Ditto key authentication Pressing the release button until the first beep shuts down my Ditto Then my Ditto can be safely switched off Pressing the release and copy buttons until hearing the...

Page 10: ...touch Copy on page 80 2 connecting an external USB drive see section 10 3 Connect External Hard Drive on page 81 13 Hard Disk DrawersHouse the hard disk drives 14 Power Supply Connects my Ditto to its...

Page 11: ...rn my Ditto Off Press the RELEASE button until a beep is heard All LED indicators will turn off with the exception of the LAN LED Now wait an additional 10 seconds and then switch the power button to...

Page 12: ...my Ditto Users on page 62 Users with a standard my Ditto key have the ability to Access own private folder shared folder and any public folder Change own username and password A master my Ditto key c...

Page 13: ...tified my Ditto key Step 2 1 Launch my Ditto application a Windows OS click on my Ditto exe using Windows XP just click on my Ditto icon in the autorun box b Mac OS click on my Ditto app c Linux OS cl...

Page 14: ...rder to activate your mobile application Once you have completed this simple authentication process a private folder will be created in my Ditto bearing the username Step 4 The right side view shows y...

Page 15: ...been entered at first registration 1 An automatic approval message will be sent to the email address 2 After confirming the message you are ready to access the mobile application Otherwise 1 Click on...

Page 16: ...ion 4 Enter your Email address and password then click Log In For Android 1 Go to the Android Market 2 Search for my Ditto application 3 Install it and launch the application 4 Enter your Email addres...

Page 17: ...er As users register additional private password protected folders will be added and can be identified by their username Shared folders created by users will also be displayed using their alias Only a...

Page 18: ...rname and password and click Connect Note You can also access my Ditto server from Start Run type my Ditto server name default is my Ditto press return Note Windows usually saves the last user s login...

Page 19: ...nual Linux Ubuntu Fedora Redhat Go to Places Network Note Another solution is to use the Finder Click Go and Connect to server Then input my Ditto server s name default my Ditto IE smb myditto Connect...

Page 20: ...f this application can be downloaded and installed on mobile phones giving you the freedom to access my Ditto from anywhere in the world 5 2 my Ditto Application Main Page The application s main page...

Page 21: ...x button 5 2 2 My Files Search Bar 1 Search Bar where search queries are entered i e files names to be searched for 2 Search Button executes the search request Pressing the return key will do the sam...

Page 22: ...content Files View 1 Navigation Commands Back Forward Parent folder Refresh folder 2 View Change shows all viewing options a Details b Icons c List d Thumbnail 3 Backup Icon Add or remove files and f...

Page 23: ...and files cannot be placed adjacent to them When using my Ditto with two hard disk drives two additional root folders will be created Disk1 and Disk2 when in RAID mode there will be three root folder...

Page 24: ...applications installed on the local computer Copy Drag a file or folder from anywhere on your local computer and drop it into the desired my Ditto folder and vice versa or Use the Ctrl C keys Cmd c f...

Page 25: ...n from the menu list or Use the Ctrl N keys on your keyboard Windows and Ubuntu OS only 5 4 my Ditto Application Automated File Backup Couldn t be easier With a few mouse clicks your network computers...

Page 26: ...computer s administrator can install backup no message pops up in that case 5 4 2 How Do I Choose Files Folders for Backup 1 Both computer and my Ditto should be connected to the same local network 2...

Page 27: ...will automatically update itself every couple of hours 5 4 3 How Do I Remove Files Folders from Backup In order to remove a file or a folder from the backup list simply select it and do one of the fo...

Page 28: ...30 days of the backup process 2 Files in backup list of all files and folders which are configured to backup from this specific computer 3 Actions all actions that occurred on a specific day Backup St...

Page 29: ...can see the items you added and removed from backup on a specific day In order to pick a day just click on one of the days on the Backup status table 5 4 6 How to uninstall the backup process 1 Go to...

Page 30: ...next page 3 Double click on one of the songs 4 The song will start to play 5 The next song in the list will start after the current song ends 6 You can navigate in between the songs with the back forw...

Page 31: ...ylist button or 2 Right click on one of the existing playlists or the playlists title and choose add new 3 Type the name of your play list 4 Select mp3 files you want to add the playlist from the libr...

Page 32: ...on my Ditto by typing a word or string that is part of the file name The search function is performed on Public and Private folders and on both hard disk drives if two are being used Search words are...

Page 33: ...ose being transferred to from my Ditto This view is enabled only when one or more files folders are being transferred The user may choose to cancel the transfer of one or more of the files by clicking...

Page 34: ...itto Application Sharing2 Easily and simply share your private folders with other users while keeping control of content 5 9 1 How 1 Choose a folder that is located under your Private folder 2 Place y...

Page 35: ...rom a shared folder 1 Place your cursor on the existing shared folder and right click on it then select Share from the menu list 2 A small configuration screen will be displayed 3 Change the user perm...

Page 36: ...d to my Ditto so it s updated with your latest changes 5 11 my Ditto Application Disconnect Idle Client In order to secure access to my Ditto the application causes an idle client to disconnect from m...

Page 37: ...rsion Connection type Local within the network UDP or Relay Date and Time window sets the correct date and time for your time zone ensuring that file upload date and time stamps are accurate apply cha...

Page 38: ...rmation of the installed hard disk drives and the external hard drive if attached Unplug button ensures the detachment of the external hard drive refer to 10 3 1 for more information If there are two...

Page 39: ...ndard key holders are able to Rename and Change their password but not Deactivate or Delete accounts Rename Changing a User s Name Usernames must be between 1 31 characters Letters digits underscore _...

Page 40: ...ensitive Deactivate Administrator Only It is possible to deactivate a user or key without losing any private data The deactivation function will do the following Deactivate a user s key from accessing...

Page 41: ...Uninstall Backup Each user can choose to uninstall the backup service from the computer he works on Note my Ditto will stop backing up the computer any data stored on the private backup folder will r...

Page 42: ...default my Ditto In cases where two or more my Dittos are connected to the same network it is recommended to name each my Ditto differently Media iTunes Administrator only 3 my Ditto is designed to fu...

Page 43: ...ation to run in an enterprise environment secured with a proxy server by entering the proxy server credentials required to get access to the internet 5 13my Ditto Application Advanced Settings my Ditt...

Page 44: ...default admin 1234 The following menus are available in the advanced settings interface 1 General 2 Data Time 3 Network 4 Print Server 5 Bit Torrent 6 iTunes Server 7 Media Server 8 Tools 5 13 1 Adva...

Page 45: ...ngs Date Time Sets the correct date and time according to your time zone ensuring that both the file upload date and the time stamps are accurate Parameter Description Set Time Zone Select the time zo...

Page 46: ...wish to start using daylight saving Times to Select the date in which you wish to stop using daylight saving Set System Date and Time If the time server does not work you can manually set your system...

Page 47: ...ddress for your network Normally it is the LAN IP address of the router gateway you are using to access the Internet 5 13 4 Advanced Settings Print Server my Ditto can become a print server accepts pr...

Page 48: ...name Print name of USB port Default printer port of the print Server 5 13 5 Advanced Settings Bit Torrent my Ditto supports Bit Torrent peer to peer file download protocol This interface allows you to...

Page 49: ...ow for adding a new torrent files with torrent extension so you can start downloading You will be prompted to provide the location of the torrent file Refresh Refreshes the window showing an updated B...

Page 50: ...nt on the number of media files stored in the disk It may take up to several minutes to finish Click Save to save your changes 5 13 7 Advanced Settings Media Server The Media server periodically scans...

Page 51: ...internal storage disks Prior to applying any function verify that there are no users accessing my Ditto to avoid data loss Check Fix Disk Checks my Ditto s internal hard drive disk s for system failur...

Page 52: ...d file system errors Click Apply to save your changes Click Report to review the summary report Storage Structure What is RAID RAID short for Redundant Array of Independent Disks is a combination of t...

Page 53: ...e data redundancy RAID 0 RAID 0 provides data striping which spreads out blocks of data over all drives but does not provide data redundancy Although performance is improved the lack of fault toleranc...

Page 54: ...led in your my Ditto you cannot enable RAID functions RAID Mode Selection of one storage structure out of the following possibilities JBOD RAID 0 or RAID 1 Auto Partition Format By clicking this butto...

Page 55: ...g the hard disk is damaged turn Off my Ditto replace the hard disk with a new one of the same size as the previous one and turn it On again Note When in RAID 0 if one of the hard disks fails it is imp...

Page 56: ...e partition FAT16 FAT32 NTFS or Linux Refresh Refreshes the Storage Status page Unplug Un mounts the external USB storage device When the LED of the USB2 turns off you can safely remove the USB storag...

Page 57: ...o 30 alphanumeric characters and is case sensitive Parameters Description Current Password Enter your current password New Password Enter your new password Confirm Password Enter your new password aga...

Page 58: ...cation allows you to access your files and folders from anywhere with your own mobile device 5 15my Ditto Application Help Open the official my Ditto website in the default PC s browser on the support...

Page 59: ...on 6 1 Installation Please refer to 4 4 2 Access from a Mobile Device page 15 6 2 iOS iPhone iPod Touch iPad 6 2 1 How to Connect 1 Launch the application 2 At the connection screen input your my Ditt...

Page 60: ...on a folder in order to go inside it or on a file to download and open it 2 The downloaded file will be opened in the 3rd tab Featured 6 2 3 How to upload photos 1 Click on the camera icon top right 2...

Page 61: ...m music 1 Browse to a music directory 2 Click on a MP3 file and it will automatically be streamed 6 3 Android 6 3 1 How to Connect 1 Launch the application 2 At the connection screen input your my Dit...

Page 62: ...er or open a file 1 Click on a folder in order to go inside it or on a file to download and open it 2 The downloaded file will be opened in the corresponding application 6 3 3 How to stream music 1 Br...

Page 63: ...allows up to 6 remote users to access my Ditto simultaneously Additional my Ditto keys can be purchased separately from retail outlets that carry my Ditto visit the page where to buy on www my Ditto c...

Page 64: ...Changing Passwords 7 3 1 Solution A Key Authentication 1 Make sure my Ditto is turned ON 2 Plug in my Ditto key to the USB1 port located on the front panel 3 Wait until the USB1 LED is illuminated 4...

Page 65: ...efer to section 7 6 7 5 Lost Standard Keys Note A lost key does not affect the data stored on my Ditto in any way 1 The administrator must deactivate the lost key a Launch my Ditto application as an a...

Page 66: ...ost master key invalid The administrator s private folder has not been deleted but will be temporarily inaccessible 3 Refer to section 7 2 1 using a new my Ditto master key any my Ditto key can serve...

Page 67: ...update is available a message will appear to the administrator 8 2 my Ditto client updates Each client updates its own application The update message appears if there is an available update and the a...

Page 68: ...ndatory update Current my Ditto client version is incompatible with my Ditto version The upgrade must take place in order to continue connecting to my Ditto 8 2 2 Optional Update This is an optional u...

Page 69: ...he different steps required changes can be made by the administrator only In addition after activating the disks you can change the current state of the disks by using my Ditto application administrat...

Page 70: ...l Disk Not Ready For Use There is one internal disk which is installed in my Ditto but has not yet been activated In order to activate the disk run my Ditto application and follow the steps shown in t...

Page 71: ...In order to activate the disk press on the Activate button Activating the disk will cause the data on the hard disk to be erased If you do not want to lose the information stored on the hard disk ple...

Page 72: ...ill take time depending on the hard disk capacity While the activation takes place both HDD LEDs will blink and you will be unable to operate my Ditto When the process is complete the new disk state w...

Page 73: ...of Which is Not Ready For Use There are two internal disks attached to my Ditto but one of them has not yet been activated In order to activate the disk run my Ditto application and follow the steps e...

Page 74: ...isk drive in which the data is broken down into blocks and each block is written to a separate disk drive RAID 1 Implemented as mirroring The data is duplicated on two different disk drives JBOD Makes...

Page 75: ...ks to be erased If you do not want to lose the stored information please install other hard disks see chapter 12 on page 85 or backup the data Changing the disk mode will take time depending on the ha...

Page 76: ...time as instructed in section 9 7 9 5 my Ditto with Two Internal Disks Both are Not Ready For Use There are two internal disks which are attached to my Ditto and both of them have not yet been activa...

Page 77: ...RAID 0 Implements a striped disk drive in which the data is broken down into blocks and each block is written to a separate disk drive RAID 1 Implemented as mirroring The data is duplicated on two di...

Page 78: ...d disks to be erased If you do not want to lose the information install a different hard disk see chapter 12 on page 85 or backup the data Changing the disk mode will take time depending on the hard d...

Page 79: ...n set You can change the RAID mode at any time as instructed in Section 9 7 9 6 Raid Error The disks mode is set to RAID 0 RAID 1 JBOD and one of the disks is faulty In a few steps the administrator w...

Page 80: ...clicking the advanced settings button the browser will open up Please click the FIX RAID button If the disk mode is RAID 1 the data will be restored from the undamaged disk In other cases the data wil...

Page 81: ...de is set to RAID 0 RAID 1 JBOD Separate disks If you would like to change the disk mode simply go to the Disks tab under the Settings and chose a new disk structure Find more information about disk s...

Page 82: ...l not contain private and shared folders 10 2Single touch Copy The single touch copy feature provides instant data backup from an external USB storage device to my Ditto using the single press of a bu...

Page 83: ...s USB 2 port located on the rear panel 2 Wait until the USB2 LED is illuminated 3 Refresh the remote view 4 The root folder will contain External Disk folder which represent the external hard drive 5...

Page 84: ...t the external hard drive 1 Go to disks tab under the settings refer to page 38 2 Press on the unplug button 3 Wait until the USB2 LED will turn off and the following message will appear Disconnect th...

Page 85: ...ld like access Videos Music or Photos 4 Select any one of these three options 5 Choose my Ditto 6 Using the controller scroll through to view and play your media content 11 2Digital Picture Frames Not...

Page 86: ...your photos 11 3iTunes Music files stored on my Ditto can be played at anytime using a PC or Mac computer that has iTunes installed 1 Store your music files in my Ditto Public folder 2 Launch iTunes o...

Page 87: ...following instructions guide you through the installation of a second hard disk drive If you want to replace the primary hard disk drive at any time with one that has a higher capacity simply repeat...

Page 88: ...ights reserved 2010 my Ditto User Manual Important Newly installed hard disk drives must be activated before first use A wizard at my Ditto application will instruct you through the activation steps A...

Page 89: ...reboot the unit Press and hold the RELEASE button until a single beep is heard All LED indicators will turn off with the exception of the LAN LED Wait an additional 10 seconds and then toggle the powe...

Page 90: ...2 Case The following message appears 6 clients are currently using my Ditto simultaneously user quota is full please try again later Solution my Ditto is being accessed by the maximum number of users...

Page 91: ...r to LED troubleshooting STATUS LED is off 2 Make sure that my Ditto is switched On and connected to its power adaptor the power source and to the router Check that my Ditto is not blocked by any fire...

Page 92: ...tto update message will appear 4 Choose the upgrade now option 5 Wait about 15 min until the end of the update 6 When the HDD LED s turn on and my Ditto desktop application reconnects you can start us...

Page 93: ...te Solution There is no password set for the user Please run myDitto desktop application and enter a new password Case The following message appears my Ditto is busy Solution my Ditto is being accesse...

Page 94: ...o and your router 2 Make sure your Ethernet router is working Case STATUS LED is off Solution 1 Make sure that my Ditto is Switched On and connected to the router 2 Check that my Ditto is not blocked...

Page 95: ...nd a long beep is sounded Solution 1 Remove the USB key device 2 Wait a few minutes and plug in the USB key device again If the above steps do not resolve the problem my Ditto key may be faulty or in...

Page 96: ...nnections to the network has prevented the backup operation to complete its action During the next few hours my Ditto will try again automatically to complete the operation Case Not enough space on my...

Page 97: ...blems Solution My Ditto backup procedure failed because of file permission problems Automatically my Ditto will try again during the next few hours complete the backup Case Backup Warning my Ditto wil...

Page 98: ...ked all folders you wish to backup Backup will start in a few minutes and the backed up content will be stored in your my Ditto private folder under a folder called backup computer_name e g backup Jon...

Page 99: ...r 4 Delete all the DNS address settings if they exist 5 Obtain an Automatic IP 6 Disable the peer to peer service 7 Enable iTunes Media Server 8 Return rescan interval to 900 sec 9 Return my Ditto nam...

Page 100: ...network using proxy There are many different types of proxy servers my Ditto support in some of them This feature is available under windows OS only 1 Run the client as usual 2 At the bottom of the s...

Page 102: ...rved 2010 my Ditto User Manual 7 Now check the Use this proxy box 8 my Ditto will try from now on to connect using that proxy If you like my Ditto NOT to use this definition Go to Settings Proxy and u...

Page 104: ...lec All rights reserved 2010 my Ditto User Manual 10 If you are connecting with the same key from other location not the same one as the my Ditto connect to and you don t need the proxy you will get t...

Page 106: ...All rights reserved 2010 my Ditto User Manual 14 2How to connect to my Ditto Print Server from a Computer 14 2 1 Win 7 1 Go to start menu Devices and printers 2 Click on add a printer 3 Click on add a...

Page 107: ...Dane Elec All rights reserved 2010 my Ditto User Manual 4 Choose the Create a new port option At the type of port choose Standard TCP IP Port 5 Search for my Ditto IP address in Settings Network Back...

Page 108: ...108 Dane Elec All rights reserved 2010 my Ditto User Manual 6 Set the Hostname or IP address to my Ditto s IP Address and check the check box 7 Wait until windows will detect the TCP IP port...

Page 109: ...09 Dane Elec All rights reserved 2010 my Ditto User Manual 8 Check to Custom option and click on the settings button 9 Choose the protocol to LPR enter the Queue name to lpt1 and enable the SNMP optio...

Page 111: ...111 Dane Elec All rights reserved 2010 my Ditto User Manual 12 That s it You can start send printing jobs to the printer 14 2 2 Mac 10 5 x OS 1 Enter the system preferences 2 Go to Print Fax...

Page 112: ...please configure as below Protocol Select LPD as the Protocol IP Address Set the address to myDitto s IP Address Queue Set the queue name to lpt1 Name You can select a name for the printer Location Yo...

Page 113: ...e printer You can get myDitto s IP Address from the General tab under the Advanced Settings Find more information about myDitto s IP Address at Advanced Settings in section 5 13 Advanced Settings Gene...

Page 115: ...ing external enclosures including the mounting frame accident or mishandling while in the possession of someone other than Dane Elec Subject to the limitations specified above your sole and exclusive...

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