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Nano-5G Series GigE Vision Camera
Troubleshooting
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189
Troubleshooting
Overview
In rare cases an installation may fail or there are problems in controlling and using the Nano-5G
camera. This section highlights issues or conditions which may cause installation problems and
additionally provides information on computers and network adapters which have caused problems
with Nano. Emphasis is on the user to perform diagnostics with the tools provided and methods are
described to correct the problem.
The GigE Server status provides visual information on possible Nano-5G problems. The three states
are shown in the following table. Descriptions of possible conditions causing an installation or
operational problem follow. Note that even a Nano-5G installation with no networking issue may
still require optimization to perform to specification.
Device Not Available
Device IP Error
Device Available
GigE Server
Tray Icon:
Note: It will
take a few
seconds for the
GigE Server to
refresh its state
after any
change.
A red X will remain over the
GigE server tray icon when
the Nano-5G device is not
found. This indicates a
network issue where there is
no communication with Nano.
Or in the simplest case
,
the
Nano-5G is not connected.
The GigE server tray icon
shows a warning when a device
is connected but there is some
type of IP error.
The GigE server tray icon when
the Nano-5G device is found.
The Nano-5G has obtained an IP
address and there are no
network issues. Optimization
may still be required to
maximize performance.
Important:
10/100 Mb Ethernet is not supported by the Genie Nano-5G series of cameras. The
Genie Nano-5G status LED will show that it acquired an IP address (solid Blue) but the Nano-5G
will not respond or function at these slower connections.
Summary of Contents for Genie Nano-5G Series
Page 118: ...116 Contents Nano 5G Series GigE Vision Camera ...
Page 180: ...178 Contents Nano 5G Series GigE Vision Camera Cable Assembly G3 AIOC BLUNT2M ...
Page 181: ...Nano 5G Series GigE Vision Camera Additional Reference Information 179 ...
Page 182: ...180 Contents Nano 5G Series GigE Vision Camera Cable Assembly G3 AIOC BRKOUT2M ...
Page 183: ...Nano 5G Series GigE Vision Camera Additional Reference Information 181 ...
Page 184: ...182 Contents Nano 5G Series GigE Vision Camera Nano 5G Generic Power Supply with no I O ...
Page 186: ...184 Contents Nano 5G Series GigE Vision Camera Cable Assembly Right Angle I O to Euro Block ...
Page 188: ...186 Contents Nano 5G Series GigE Vision Camera Cable Assembly Right Angle Ethernet ...