Replacement Parts
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Section 11: Replacement Parts
11.1 Daktronics Exchange and Repair & Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an exchange
program and a repair & return program.
Exchange Program
Daktronics unique Exchange Program is a quick service for replacing key parts in need of
repair. If a part requires repair or replacement, Daktronics sends the customer a replacement
and the customer sends the defective part to Daktronics. This decreases display downtime.
Before Contacting Daktronics
Identify these important part numbers:
Display Serial Number: _____________________________________________________________
Display Model Number: ____________________________________________________________
Contract Number: _________________________________________________________________
Date Installed: _____________________________________________________________________
Location of Sign (Mile Marker Number): ______________________________________________
Daktronics Customer ID Number: ____________________________________________________
To participate in the Exchange Program, follow these steps.
1.
Call Daktronics Customer Service.
Market Description
Customer Service Number
Schools (primarty through community/junior
colleges), religious organizations, municipal
clubs, and community centers
877-605-1115
Universities and professional sporting events, live
events for auditoriums and arenas
866-343-6018
Finicial institutions, petroleum, sign companies,
gaming and wholesale/retail establishments
866-343-3122
Department of Transportation, mass transits,
airports, and parking facilities
800-833-3157