Daktronics Sportsound SSR-300, Operation Manual

Page: 23 / 42

Maintenance & Troubleshooting 19
Section 4: Maintenance & Troubleshooting
4.1 Maintenance
• Unplug rack (and fiber box, if included) from power during periods of non-use.
• Store equipment in a clean dry place free from moisture, debris, and extreme temperatures.
• Keep announcers rack and equipment covered from dust and debris when not in use.
• Clean equipment annually or as needed using electronic equipment duster and a dry cloth.
4.2 Troubleshooting
This section lists potential problems with the system, indicates possible causes, and suggests corrective action.
This list does not include every possible problem, but it does represent some of the more common situations
that may occur. If individual components fail to work, refer to troubleshooting sections in the manufacturers’
manuals. If the problem persists, please contact Daktronics for assistance.
Note: Be sure to power on the announcer’s rack, fiber box, and cabinet breakers. Make sure all
connections from source to the fiber box are complete.
Symptom/Condition Possible Cause Potential Solution
Announcer’s interface
microphone signal does not
appear at mixer
Announcer's interface does not have
power
Verify the interface is plugged into live
wall outlet
Announcer’s interface is not plugged into
appropriate inputs on the announcer’s
interface plate
Plug announcer’s interface into Aux 1
and Mic 1 on the announcer’s interface
plate (part # EN-2416)
Improper mixer slider settings for MIC 1 Adjust mixer slider settings
No phantom power from mixer Turn on phantom power from mixer
The announcer’s interface “push-to-talk”
button is not being pressed
Hold the MOMENTARY button while
speaking into the microphone
Announcer only hears self
through headphones
Switch on the announcer’s interface is
set to
MIC ONLY
Switch to
AUX IN
Announcer hears nothing
through headphones
Announcer’s interface is not plugged into
appropriate inputs on the announcer’s
interface plate
Plug announcer’s interface into Aux 1
and Mic 1 on the announcer’s interface
plate (part # EN-2416)
AUX1 settings are improperly set on
mixer
Check MIC1 and AUX1 mixer settings
Announcer’s interface
HEADPHONE
VOLUME is turned down
Turn
HEADPHONE VOLUME
knob to an
appropriate level
Announcer’s mic muting
circuit does not work
No phantom power from mixer Turn on phantom power from mixer