Daktronics Exchange and Repair & Return Programs
47
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1�
Call Daktronics Customer Service.
United States & Canada: 1-800-DAK-TRON (325-8766)
Outside the U.S. & Canada: +1-605-275-1040
2�
Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3�
Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend using packing
peanuts when shipping.
4�
Enclose:
• Name
• Address
• Phone number
• RMA number
• A clear description of symptoms
Shipping Address
Daktronics Customer Service
600 E 54th St N
Case #____________
Sioux Falls, SD 57104
Attn: RMA#__________
Daktronics Warranty and Limitation of Liability
The Daktronics Warranty & Limitation of Liability is located at the end of this manual.
The Warranty is independent of Extended Service agreements and is the authority in
matters of service, repair, and display operation.
