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DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL

  

 

Daisy Communications Ltd 

Lindred House 
20 Lindred Road 
Brierfield, Nelson 
Lancashire BB9 5SR 
 
 

Contact us: 
T:

 

0800 040 8888 

E:

 

[email protected] 

 
 

Page 11 of 16 

5

 

Managing Calls 

 

5.1

 

Display Calls from the Lines Screen 

 
You can display the calls for each line from the Lines screen. When you select a phone line that has a held 
call, the first held call on that line is automatically resumed, even if you already have an active call on a 
different line. 

 

Procedure 

 

Press and hold the 

line

 key 

 

 

5.2

 

Display Calls from the Calls Screen 

 
You can view multiple calls on your line from the Calls screen. 

 

Procedure 

1. Do one of the following: 

 

Press the Home key 

 

 

From the Lines screen, press the 

Calls

 soft key. 

 

On VVX 150 phones, press the L > C soft key. 

The Calls screen is displayed with the list of active and held calls for each line on the phone. 
 
 

5.3

 

Manage a Call from the Calls Screen 

 
From the Calls screen, you can manage a call by holding, resuming, or transferring the call. 
 

Procedure 

1. Select a call. 

2. Do one of the following: 

 

Select 

Hold

  

 to place an active call on hold. 

 

Select 

Resume

 to make a held call active. 

 

Select 

End

 Call to end a call with a contact. You can end active calls only, so resume the held call first 

before ending it. 

Summary of Contents for Polycom VVX150

Page 1: ...isy Communications Ltd Lindred House 20 Lindred Road Brierfield Nelson Lancashire BB9 5SR Contact us T 0800 040 8888 E info daisycomms co uk Page 1 of 16 Daisy Hosted Voice Polycom VVX150 Full User Gu...

Page 2: ...g call 8 4 3 Hold a call 8 4 4 Resume a Call 9 4 5 Ending Calls 9 4 6 Transferring Calls 9 4 7 Transfer a Call 9 4 8 Cancel a Transfer 10 5 Managing Calls 11 5 1 Display Calls from the Lines Screen 11...

Page 3: ...unications Ltd Lindred House 20 Lindred Road Brierfield Nelson Lancashire BB9 5SR Contact us T 0800 040 8888 E info daisycomms co uk Page 3 of 16 6 6 Mute and Unmute Audio 15 7 Phone Actions 16 7 1 Vi...

Page 4: ...B9 5SR Contact us T 0800 040 8888 E info daisycomms co uk Page 4 of 16 1 Introduction Polycom VVX150 Guide This user guide will help you to navigate and use your VVX150 phone It will give you an overv...

Page 5: ...5SR Contact us T 0800 040 8888 E info daisycomms co uk Page 5 of 16 2 How to set up the Polycom VVX150 The phone will arrive pre configured and needs to be connected to the internet powered up using...

Page 6: ...Volume keys Adjust the volume of the handset headset speaker and ringer 8 Dial pad Enables you to enter numbers letters and special characters You can also use the dial pad keys to select menu items...

Page 7: ...ors Icon Meaning Icon Meaning Registered line Phone warning Unregistered line Login credentials invalid Outgoing call Shared line Held call Call forwarding enabled Incoming call Presence status Availa...

Page 8: ...or calls on hold on all phones Procedure 1 Do one of the following Start typing a phone number Select New Call Press a line key Pick up the handset press or press 2 Enter a number or select a recent...

Page 9: ...d Call In the Calls screen highlight the call and press End Call 4 6 Transferring Calls You can transfer active or held calls to another person using the following transfer types Blind transfer Transf...

Page 10: ...Consultative transfer Press Transfer More and select Blind or Consultative Depending on the default transfer type either the Blind or Consultative option displays For example if the default transfer...

Page 11: ...2 Display Calls from the Calls Screen You can view multiple calls on your line from the Calls screen Procedure 1 Do one of the following Press the Home key From the Lines screen press the Calls soft k...

Page 12: ...irectly to your voicemail Procedure 1 Navigate to Directories Contact Directory 2 From your Contact Directory select a contact 3 From the Contact Information screen select Edit or tap 4 From the Edit...

Page 13: ...orward all incoming calls to a contact To forward an incoming call 1 In the Incoming Call screen select Forward 2 From the Call Forwarding screen enter the forwarding number and select Forward To forw...

Page 14: ...to join parties to a conference call Procedure 1 Call a contact 2 When the contact answers select the Conference soft key The call is held 3 Enter another contact s number or select a contact from the...

Page 15: ...e call on hold you place all conference participants on hold Procedure 1 Select Hold 6 5 Resume a Conference Call Resuming a held conference call enables all participants to hear the audio of everyone...

Page 16: ...1 View the Contact Directory You can view and add contacts to the Contact Directory To view the Contact Directory From the Home screen Directories Contact Directory 7 2 Listen to Voicemail Procedure 1...

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