25
Troubleshooting
Before making an inquiry or a request for repair, please check the following.
If the problem persists, contact the place of purchase.
In the event of malfunction during operation
If the indicator lamps light up abnormally, or become inoperable, due to a lightning strike etc., remove the power supply plug, wait
at least 5 seconds then re-insert the power supply plug and turn the unit on again.
Not a problem
This case is not a problem.
Check
Please check again before requesting repairs.
Unit does not respond
Phenomenon
Check points
No response even if
on the
remote controller is pressed
•
Has the battery run out?
¼
Replace the battery.
►
Page 11
•
Is a button on a remote controller for a TV, VCR or other appliance,
stuck pressed down?
¼
If a button on another remote controller is stuck pressed down because
it is pressed against a remote controller rack etc., it may interfere with
reception.
•
Is there a device in the room that redirects remote controller signals?
¼
Some appliances such as TV speakers are equipped with these devices.
If there is such a device in the room, the signals it emits may interfere
with signals from the remote controller, preventing reception.
• To protect the system, the unit may stop operating after a sudden voltage
fluctuation.
If operating at the time of the voltage fluctuation, operation will resume
automatically once voltage returns to normal.
Voltage range protection: 180V-264V
Unit will not operate
•
Is the streamer unit cover attached?
If it is not attached, the safety switch will engage, and the unit cannot operate.
¼
Install the streamer unit cover properly and attempt operation again.
►
Page 21
Sounds can be heard
Phenomenon
Check points
Hissing sound during operation
• A hissing sound is generated when there is streamer discharge during
streamer operation. Depending on usage conditions, the sound may lessen
or change to a crackling, whirring or guzzling sound. However, this is
normal.
If the sounds are an issue, move the unit to a different location.
►
Page 16
Whistling and fluttering sound during
operation
•
Is there a buildup of dust on the pre-filter?
¼
Clean this part.
►
Page 19
•
Is the dust collection filter clogged up?
¼
Depending on usage conditions, the dust collection filter may become
clogged up, shortening its service life.
►
Page 9
Replace the dust collection filter.
►
Page 20
Operating sound is loud
•
Is the dust collection filter properly attached?
¼
If it is not properly attached, operating sounds may become louder.
►
Page 20
Indicator lamps
Phenomenon
Check points
Indicator lamps do not light up
Indicator lamps turn off about 10
seconds after the unit is turned on
•
Is indicator lamp brightness set to OFF?
¼
If indicator lamp brightness is set to OFF, all lamps except the ON/OFF
lamp will remain off.
¼
If indicator lamp brightness is set to OFF, after the unit is turned on, the
brightness of the indicator lamps will be DIM for about 10 seconds and
then turn OFF.
►
Page 15
Troubleshooting
01_EN_3P595629-1B.indd 25
2020/04/17 16:01:58
