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Troubleshooting
Service manual
30
RXM20~71R + ARXM25~71R + FTXM20~71R + ATXM25~50R +
FVXM25~50A
Split New Perfera R32
ESIE20-11 – 2021.01
3
Perform a check of the outdoor unit fan motor. See
Possible cause:
Faulty outdoor unit fan motor.
4
Perform a check of the main PCB. See
Possible cause:
Faulty main PCB.
5
Wait until the compressor restarts.
Possible cause:
▪
Momentary drop of voltage,
▪
Momentary power failure.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
2.5.31 U4-00 – Indoor/outdoor unit communication problem
Trigger
Effect
Reset
Communication failure
between outdoor and
indoor unit.
Unit will stop operating.
Power reset via outdoor
unit.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1
Check if the power supply is conform with the regulations. See
202].
Possible cause:
▪
Faulty or disturbance of the power supply (imbalance >4%),
▪
Power drop,
▪
Short circuit.
2
Perform a check of the power supply, connections, wiring,… between the
outdoor unit and the indoor unit. See
Possible cause:
Faulty wiring between the outdoor unit and the indoor unit.
3
Perform a check of the main PCB. See
Possible cause:
Faulty main PCB.
4
Perform a check of the outdoor unit fan motor. See
Possible cause:
Faulty outdoor unit fan motor.
5
Perform a check of the indoor unit main PCB. See
102].
Possible cause:
Faulty indoor unit main PCB.
6
Perform a check of the indoor unit power PCB. See
110].
Possible cause:
Faulty indoor unit power PCB.
Prerequisite:
Stop the unit operation via the user interface.