Service and Warranty Procedure
www.DaikinApplied.com 109
IM 991-2 • MAVERICK II ROOFTOP
Service and Warranty Procedure
Replacement Parts
When writing to Daikin for service or replacement parts,
provide the model number, serial number, and unit part number
of the unit as stamped on the serial plate attached to the unit.
For questions regarding wiring diagrams, it will be necessary
to provide the number on the specific diagram. If replacement
parts are required, include the date of unit installation, the date
of failure, an explanation of the malfunction, and a description
of the replacement parts required.
Scroll Compressor
Daikin Rooftops use the following Copeland Scroll Compressors.
1.
Tandem compressors
– basically two compressors
specifically manufactured by Copeland into a single
assembly.
2.
Trio compressors
– basically three single compressors
factory piped in parallel with equalization lines.
All Daikin Rooftop products include a first-year parts only
warranty. The warranty period extends 12 months from startup
or 18 months from date of shipment, whichever comes first.
Labor to install these parts is not included with this warranty.
Compressors are considered a part and are included in this
standard warranty.
Scroll service replacement compressors for Daikin Rooftop
units can be obtained from the following two sources:
1.
Daikin Service Parts maintains a stock of replacement
compressors.
2.
Copeland Refrigeration has stocking wholesalers
throughout the U.S. who maintain a limited stock of
replacement scroll compressors. Copeland does offer
quick ship options though their wholesalers. However, if
a portion of a tandem or trio is being replaced, Copeland
cannot provide the piping kit, so labor will be more
“Scroll Compressor Piping” on page 100
.)
Both sources can be used, at the customer’s discretion, within
the first year warranty and with the following limitations.
1.
MPS 062E
– Only the failed portion of the tandem may
need replacement.
2.
MPS 070E to 075E
– Only the failed portion of the trio
may need replacement.
Replacing a Portion of a Tandem or Trio
The decision to replace the failed portion of the tandem or trio,
as opposed to replacing the entire tandem or trio, must be
decided based on the following.
1.
In warranty
– Warranty only covers replacement of the
failed portion of the tandem or trio. Either source may
be used.
2.
Out of warranty
– The customer decides whether to
replace the entire tandem/trio or just a portion and either
source may be used.
When replacing an “in warranty” compressor through
a Copeland Wholesaler, take the failed compressor to
the wholesaler for an over-the-counter or an advanced
replacement exchange. Credit is issued by Copeland on the
returned motor compressor upon receipt and factory inspection
of the inoperative motor compressor. In this transaction, be
certain that the motor compressor is definitely defective.
If a motor compressor is received from the field that tests
satisfactorily, a service charge plus a transportation charge will
be charged against its original credit value.
If there was a delay in the startup of the equipment and the
first-year warranty (Copeland) has expired on the compressor,
within the 18-month-from-shipment warranty, order the
replacement compressor through the Daikin Parts Department
(Minneapolis).
1.
Contact the Daikin Parts Department for compressor
availability.
2.
Send a completed parts order form to the Daikin Parts
Department.
3. The Daikin Parts Department processes the order
and the compressor is shipped from our Dayton, OH
warehouse via ground transportation. If next-day air
is required, indicate this on the parts order form and a
freight charge will be billed to your account. Air freight
costs are not covered under the Daikin warranty.
4.
After the failed compressor is replaced, return it to Daikin
Applied with a Return Goods tag attached, which you will
receive in the mail. It must be attached to the compressor.
The Return Goods tag has instructions on where to send
the compressor. If the compressor is not returned, you will
be billed for the replacement compressor.
5.
Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures.
