14
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Troubleshooting
Installer reference guide
258
EPRA14~W1 + ETSH/X(B)16P30+50EF
Daikin Altherma 3 H HT ECH₂O
4P679467-1 – 2022.02
14.3.10 Symptom: Tank disinfection function is NOT completed correctly (AH-error)
Possible causes
Corrective action
The disinfection function was
interrupted by domestic hot water
tapping
Program the start-up of the disinfection
function when the coming 4 hours NO
domestic hot water tapping is expected.
Large domestic hot water tapping
happened recently before the
programmed start-up of the disinfection
function
If in [5.6]
Tank
>
Heat up mode
the
mode
Reheat only
is selected, it is
recommended to program the start-up
of the disinfection function at least
4 hours later than the last expected
large hot water tapping. This start-up
can be set by installer settings
(disinfection function).
The disinfection operation was stopped
manually: [C.3]
Operation
>
Tank
was
turned off during disinfection.
Do NOT stop tank operation during
disinfection.
14.4 Solving problems based on error codes
If the unit runs into a problem, the user interface displays an error code. It is
important to understand the problem and to take measures before resetting an
error code. This should be done by a licensed installer or by your local dealer.
This chapter gives you an overview of most possible error codes and their
descriptions as they appear on the user interface.
INFORMATION
See the service manual for:
▪
The complete list of error codes
▪
A more detailed troubleshooting guideline for each error
14.4.1 To display the help text in case of a malfunction
In case of a malfunction, the following will appear on the home screen depending
on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error code is
displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed on the
screen.
