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1 Troubleshooting
Service manual
15
EBLQ+EDLQ011~W1 + EBLQ+EDLQ011~0W1
+ EK(2)CB EKMB9W1
Daikin Altherma – Monobloc
ESIE18-04 – 2019.02
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1
Perform a check of the 4‑way valve. See
.
Possible cause:
Faulty 4‑way valve.
2
Perform a check of the main PCB. See
.
Possible cause:
Faulty main PCB.
3
Perform
a
check
of
the
room
thermistor.
See
Possible cause:
Faulty room thermistor.
4
Perform a check of the refrigerant circuit. See
Possible cause:
▪ Stop valve is closed,
▪ Clogged refrigerant circuit,
▪ Refrigerant circuit NOT charged correctly,
▪ Humidity in the refrigerant circuit,
▪ Non-condensables in the refrigerant circuit,
▪ Leaking refrigerant circuit.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.35
EC-00 – Domestic hot water temperature
increase
Trigger
Effect
Reset
Domestic hot water
tank thermistor
measures a
temperature >89°C.
Unit will NOT stop
operating.
Automatic reset.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1
Check the water circuit for an external heat source. See
"3.3 Water circuit" on page 95
Possible cause:
Increased water temperature due to an
external heat source.
2
Perform a check of the domestic hot water tank thermistor. See
Possible cause:
Faulty domestic hot water tank thermistor.
3
Perform a check of the hydro PCB. See
.
Possible cause:
Faulty hydro PCB.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.36
EC-04 – Tank preheating
Trigger
Effect
Reset
Unit is preheating the
tank.
Unit will NOT stop
operating.
Automatic reset.
To solve the error code
1
No specific check / repair procedures must be performed to
solve this error code. The water in the heating system and the
tank is too cold to perform defrost operation, so the tank needs
to be preheated electrically. Wait until preheating operation is
done.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.37
F3-00 – Discharge pipe temperature stop
abnormality
Trigger
Effect
Reset
Discharge pipe
thermistor detects a
too high temperature.
Unit will NOT stop
operating.
Automatic reset when
temperature drops
normal level.
If the error re-occurs
too soon: unit will
stop operating.
Manual reset via user
interface.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1
Perform a check of the refrigerant circuit. See
Possible cause:
▪ Stop valve is closed,
▪ Clogged refrigerant circuit,
▪ Refrigerant circuit NOT charged correctly,
▪ Humidity in the refrigerant circuit,
▪ Non-condensables in the refrigerant circuit,
▪ Leaking refrigerant circuit.
2
Perform a check of the 4‑way valve. See
.
Possible cause:
Faulty 4‑way valve.
3
Perform a check of the expansion valve. See
.
Possible cause:
Faulty expansion valve.
4
Perform a check of the main PCB. See
.
Possible cause:
Faulty main PCB.
5
Perform a check of all refrigerant thermistors. See
Possible cause:
Faulty refrigerant thermistor(s).
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.38
F6-00 – Stop due to cooling high pressure
Trigger
Effect
Reset
Outdoor heat
exchanger thermistor
measures
temperature
>60°C~65°C
Unit will NOT stop
operating.
Automatic reset when
temperature drops
below 50°C.