12
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Troubleshooting
Installer reference guide
193
EPGA11~ EAV23DA6V
Daikin Altherma 3 H F
4P606487-1 – 2019.12
Possible causes
Corrective action
Large domestic hot water tapping
happened recently before the
programmed start-up of the disinfection
function
If in [5.6]
Tank
>
Heat up mode
the
mode
Reheat only
or
Sc
reheat
is selected, it is recommended
to program the start-up of the
disinfection function at least 4 hours
later than the last expected large hot
water tapping. This start-up can be set
by installer settings (disinfection
function).
If in [5.6]
Tank
>
Heat up mode
the
mode
Schedule only
is selected, it is
recommended to program a
Eco
action
3 hours before the scheduled start-up
of the disinfection function to preheat
the tank.
The disinfection operation was stopped
manually: [C.3]
Operation
>
Tank
was
turned off during disinfection.
Do NOT stop tank operation during
disinfection.
12.4 Solving problems based on error codes
If the unit runs into a problem, the user interface displays an error code. It is
important to understand the problem and to take measures before resetting an
error code. This should be done by a licensed installer or by your local dealer.
This chapter gives you an overview of all possible error codes and their descriptions
as they appear on the user interface.
For detailed troubleshooting of each error, see the service manual.
12.4.1 To display the help text in case of a malfunction
In case of a malfunction, the following will appear on the home screen depending
on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error code is
displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed on the
screen.