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15. SERVICE AND SUPPORT
Please contact your dealer for service. (See the back cover for telephone number, fax number, and
mailing address.)
Note:
1)
See section“12. MAINTENANCCE AND TROUBLE SHOOTING” before contacting your
dealer for service.
2)
When contacting your dealer for service, you are required to provide the following
information:
⚫
Name
⚫
Address
⚫
Telephone number
⚫
Product model
⚫
Manufacture year
⚫
Serial number
⚫
Software version number
⚫
Details of troubles
·
Software Version
P301## Ver ###.###.000
Nameplate:
·
MODEL: CPTX-I 400 2W / CPTX-I 500 2W
·
DATE: 20XX
·
SERIAL No: C1032/C1033MPXXXXXXX