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Cybersecurity  Recommendations    I 

 

 

Cybersecurity Recommendations 

Mandatory actions to be taken towards cybersecurity

 

1. Change Passwords and Use Strong Passwords:

 

The number one reason systems get “hacked” is due to having weak or default passwords. It is 

recommended to change default passwords immediately and choose a strong password whenever 

possible. A strong password should be made up of at least 8 characters and a combination of special 

characters, numbers, and upper and lower case letters. 

2. Update Firmware

 

As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera 

firmware up-to-date to ensure the system is current with the latest security patches and fixes. 

“Nice to have” recommendations to improve your network security

 

1. Change Passwords Regularly

 

Regularly change the credentials to your devices to help ensure that only authorized users are able to 

access the system. 

2. Change Default HTTP and TCP Ports:

 

● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and 

to view video feeds remotely. 
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports 

reduces the risk of outsiders being able to guess which ports you are using. 

3. Enable HTTPS/SSL:

 

Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices 

and recorder. 

4. Enable IP Filter:

 

Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing 

the system. 

5. Change ONVIF Password:

 

On older IP Camera firmware, the ONVIF password does not change when you change the system’s 
credentials. You will need to either update the camera’s firmware to the latest revision or manually 

change the ONVIF password. 

6. Forward Only Ports You Need:

 

● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers 

to the device. Do not DMZ the device's IP address. 
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on 

site; just the NVR is needed. 

7. Disable Auto-Login on SmartPSS:

 

Those using SmartPSS to view their system and on a computer that is used by multiple people should 

disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from 

accessing the system. 

8. Use a Different Username and Password for SmartPSS:

 

Summary of Contents for PTZ Network Camera

Page 1: ...PTZ Network Camera Installation Manual V1 0 0 ...

Page 2: ... be changed to any set of numbers between 1025 65535 Avoiding the default ports reduces the risk of outsiders being able to guess which ports you are using 3 Enable HTTPS SSL Set up an SSL Certificate to enable HTTPS This will encrypt all communication between your devices and recorder 4 Enable IP Filter Enabling your IP filter will prevent everyone except those with specified IP addresses from ac...

Page 3: ...ng SNMP you should do so only temporarily for tracing and testing purposes only 12 Multicast Multicast is used to share video streams between two recorders Currently there are no known issues involving Multicast but if you are not using this feature deactivation can enhance your network security 13 Check the Log If you suspect that someone has gained unauthorized access to your system you can chec...

Page 4: ... implementing measures include but not limited to providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact About the Manual The Manual is for reference only If there is inconsistency between the Manual and the actual product the actual product shall prevail We are not liable for any loss caused by the operations that do not ...

Page 5: ...e if the Manual in PDF format cannot be opened All trademarks registered trademarks and the company names in the Manual are the properties of their respective owners Please visit our website contact the supplier or customer service if there is any problem occurred when using the device If there is any uncertainty or controversy please refer to our final explanation ...

Page 6: ... sure the application scenarios of the Camera conforms to the installation requirements Contact your local retailer or customer service center if there is any problem Keep the original packing material well you may need it to pack the Camera and send it back for repair Notice Do not press hard violently vibrate and soak the radar when transporting storing and installing it If smoke and abnormal od...

Page 7: ...se soft cloth that moistened with cleaning solution to clean the Camera and then dry the Camera Do not use gasoline paint diluent or other chemicals to clean the Camera otherwise deformation and paint peeling might occur Read all the manuals included before you use chemical cloth Do not let the housing of the Camera be in contact with plastic or rubber materials for too long otherwise damage to th...

Page 8: ...talling the PTZ 9 Checking before Installation 9 3 1 Installation Procedure 9 3 2 3 2 1 Installed on Solid Base 9 3 2 2 Installed on Hollow Base 11 Thunder Proof and Surge Protection 14 Appendix 1 RS 485 Cable 16 Appendix 2 Appendix 2 1 General 16 Appendix 2 2 RS 485 Transmission Distance 16 Appendix 2 3 Frequently Occurred Problems 16 Appendix 2 4 FAQ 17 Relationship between Cable Diameter 24V AC...

Page 9: ... there is obvious damage to the appearance of the bracket and make sure the components are complete against the packing list For structure of the Camera see Figure 1 1 Structure of the Camera Figure 1 1 Table 1 1 Packing list No Name 1 Housing 2 PTZ 3 Cable 4 Base ...

Page 10: ...Structure 1 2 Structure Dimension 2 1 For dimension of the PTZ see Figure 2 1 For the rotating angles of the PTZ see Figure 2 2 PTZ dimension mm Figure 2 1 ...

Page 11: ...tating angle Figure 2 2 Before using the Camera you need to remove protective films For position of the protective films see Figure 2 3 Protective film Figure 2 3 Table 2 1 Protective film No Name 1 Lens protective film ...

Page 12: ... key and the TF card See Figure 2 4 Position of reset key and TF card slot 1 Figure 2 4 Table 2 2 Conponents of reset key and TF card No Name 1 TF card cover 2 2 M3 screw 3 Reset button 4 TF card slot Model 2 Unscrew the TF card cover and the sun shield over the PTZ through the screw driver and then you can see the reset key and TF card slot The reset key is behind the TF card cover and the TF car...

Page 13: ...ored to the factory default setting 2 2 3 TF Card The TF card is for data storage Make the side with metal dots face downwards and insert the card into the card slot When removing the TF card if you push the card inside a little and the card will be ejected automatically Make sure that the TF card is removed when the Camera is not communicating or transferring information otherwise files will be c...

Page 14: ... Distance Ft M RG59 U RG59 U 750 ft 229 m 5C 2 V RG6 U 1 000ft 305 m 7C 2 V RG11 U 1 500ft 457 m Cable specifications above are only applicable to analog Cameras and PTZ network cameras 2 3 3 Selecting Power Cables For 24V AC power supply devices see Appendix 3 Relationship between Cable Diameter 24V AC and Transmission Distance For 36V DC power supply see Appendix 4 Cable Diameter 36V DC and Tran...

Page 15: ...nal combination cable see Figure 2 6 Camera cables can be different depending on different models and the actual cables shall prevail Cables Figure 2 6 Table 2 5 Cable descriptions No Description 1 FC connector 2 DC power supply input port 3 24V AC power supply input Red V Black V Yellow and green Ground line 4 RS 485 Yellow A Orange B 5 Video output port 6 Ethernet port White audio input Red audi...

Page 16: ...of the bracket to the multi functional cable including power cord video cable audio cable RS 485 control cable alarm cable network cable high frequency signal cable and optical fiber cable of the Camera Wrap the cable joints around with insulated rubber tape and do waterproof operations The cable diameter of the RS 485 control cable can not be too large otherwise the the control performance can be...

Page 17: ...ices are high level signals you can select normally on output when low level signals are produced you can select normally off output Select normally on alarm output or normally off alarm output for the multi functional Step 4 cable on the Web Ground Line Connection Connect the yellow green power cord of the multi functional cable to the anti thunder device and make sure the anti thunder device is ...

Page 18: ...of the installation plate should match those of the PTZ base The load bearing capacity of the installation plate must be over one ton Do not install the PTZ at unsteady places Tighten all the screws otherwise the accuracy of the PTZ rotating angle the ability against the wind waterproof performance and PTZ lifespan will be influenced At least three people are needed when installing the PTZ Do not ...

Page 19: ...Figure 3 1 Fix the PTZ on the installation base Step 2 Place the PTZ base on the installation base tighten the the expansion screws you need to purchase expansion screws separately to fix the PTZ on the installation base See Figure 3 2 ...

Page 20: ...nnect cables Step 3 You need to thread the cable through the side cable tray on the PTZ base See 2 3 Cables 3 2 2 Installed on Hollow Base Install the PTZ on the bracket Step 1 Thread cables through the bracket and then fix the PTZ on the bracket with screws See Figure 3 3 ...

Page 21: ...Installing the PTZ 12 Install PTZ on the bracket Figure 3 3 Connect cables Step 2 For procedures of cable connection see 2 3 Cables The installation is completed See Figure 3 4 ...

Page 22: ...Installing the PTZ 13 Completed installation Figure 3 4 ...

Page 23: ...h ends of steel tubes Laying overhead power cables is prohibited At places with severe thunderstorms and induced voltage like substation high powered lightning protection devices and lightning conductors are required When laying cables and connecting lightning protection devices you must comply with regional laws and regulations The grounding devices must have strong anti interference ability and ...

Page 24: ...le connected to the ground wire should be less than 4Ω 5 The radius is 60 m 6 Lightning conductor 7 Steel tube Appendix figure 1 2 Install PTZ lightning protection devices 2 R The radius of the circle and R 60 m L1 The length of the pole that holds the lightning conductor L2 The length of the rail that holds the PTZ H The length of the lightning conductor To get the value of L1 you need to use the...

Page 25: ...in the following conditions otherwise maximum transmission distance will be increased When thinner communication cables are used The Camera is used in places with intense electromagnetic interference Too many devices are connected to the RS 485 cable Appendix 2 3 Frequently Occurred Problems Customers tend to connect devices as the way displayed in Appendix figure 2 1 In this condition the termina...

Page 26: ...ut can not be controlled Baud rate and IP address of the host and Camera are not properly configured Modify the baud rate and IP address of the host or Camera to make them be properly configured Positive electrode and negative electrode of RS 485 cable are misconnected Connect cables to the positive electrode and negative electrode correctly Loose connection Connect the cables firmly RS 485 cable ...

Page 27: ... the control is not smooth One of the RS 485 cables is broken Replace the broken RS 485 cable with a new one The distance between the host and Camera is too long Install terminal resistance Too many Cameras are connected in parallel Install RS 485 distributors ...

Page 28: ...56 121 18 1017 75 310 21 20 122 13 37 23 190 83 58 16 298 17 90 88 763 31 232 66 25 97 70 29 78 152 66 46 53 238 53 72 71 610 65 186 13 30 81 42 24 82 127 22 38 78 198 78 60 59 508 87 155 10 35 69 79 21 27 109 04 33 24 170 38 51 93 436 18 132 95 40 61 06 18 61 95 41 29 08 149 08 45 44 381 66 116 33 45 54 28 16 54 84 81 25 85 132 52 40 39 339 25 103 40 50 48 85 14 89 76 33 23 27 119 27 36 35 305 32...

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Page 30: ...85 0 110 37 41 0 00950 0 130 36 39 0 01327 0 140 35 0 01539 0 160 34 37 0 02011 0 180 33 0 02545 0 200 32 35 0 03142 0 230 31 0 04115 0 250 30 33 0 04909 0 290 29 31 0 06605 0 330 28 30 0 08553 0 350 27 29 0 09621 0 400 26 28 0 1257 0 450 25 0 1602 0 560 24 24 0 2463 0 600 23 23 0 2827 0 710 22 22 0 3958 0 750 21 0 4417 0 800 20 21 0 5027 0 900 19 20 0 6362 1 000 18 19 0 7854 1 250 16 18 1 2266 1 ...

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