Dahua NVR2104-I2, User Manual

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Questions Reasons
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HDD capacity is not enough.
●
HDD is damaged.
Cannot playback the
downloaded file.
●
There is no media player.
●
No DXB8.1 or higher graphic acceleration software.
●
There is no DivX503Bundle.exe control when you play the
file transformed to AVI via media player.
●
No DivX503Bundle.exe or ffdshow-2004 1012 .exe in
Windows XP OS.
Forgot local menu operation
password or network password
Contact your local service engineer or our sales person for help.
We can guide you to solve this problem.
There is no video. The screen is
in black.
●
IPC IP address is not right.
●
IPC port number is not right.
●
IPC account (username/password) is not right.
●
IPC is offline.
The displayed video is not full in
the monitor.
Check current resolution setup. If the current setup is
1920*1080, then you need to set the monitor resolution as
1920*1080.
There is no HDMI output.
●
Displayer is not in HDMI mode.
●
HDMI cable connection is not right.
The video is not fluent when I
view in multiple-channel mode
from the client-end.
●
The network bandwidth is not sufficient. The multiple-
channel monitor operation needs at least 100M or higher.
●
Your PC resources are not sufficient. For 16-ch remote
monitor operation, the PC shall have the following
environment: Quad Core, 2G or higher memory,
independent displayer, display card memory 256M or
higher.
I cannot connect to the IPC
●
Make sure that the IPC has booted up.
●
IPC network connection is right and it is online
●
IPC IP is in the blocklist.
●
The device has connected to the too many IPC. It cannot
transmit the video.
●
Check the IPC port value and the time zone is the same as
the NVR.
●
Make sure current network environment is stable.
After I set the NVR resolution as
1080P, my monitor cannot
display.
Shut down the device and then reboot. When you reboot, press
the Fn button at the same time and then release after 5
seconds. You can restore NVR resolution to the default setup.
My admin account has been
changed and I cannot log in.
Use telnet and then input the following command:
cd /mnt/mtd/Config/
rm -rf group
rm -rf password
User's Manual
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