FAQ 39
FAQ
Appendix 3
Q: After I have got my fingerprint read by the fingerprint sensor, the system asks me to
re-press my finger, and attendance check failed.
A: Check if your fingerprints have been recorded.
Q: The bell does not work.
A: Check if bell setup is correct and if the broadcast volume switch is on.
Q: I cannot update the terminal by USB flash drive.
A: Check if the terminal has recognized the USB flash drive and check update file name.
Q: Failed to export by USB flash drive.
A: Use USB flash drive in FAT32 format.
Q: I forget administrator password.
A: Contact the manufacturer.
Q: I want to search for user attendance record.
A: In the standby interface, press #, and then press your finger at the fingerprint sensor, or
enter the user ID and password, or swipe the card.