DAF DAVIE XDc II Page 121 User Manual Download

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200706

11-9

Troubleshooting

DAVIE XDc II

11.5

Fault Report to Local helpdesk

If you cannot fix or resolve the problem, please contact the Helpdesk by phone
or by e-mail.

Describe the fault characteristics (message, etc.) as precisely as possible,
when it occurred and what you were doing when it occurred, what you have
done to localize the problem, the results of your actions and the following basic
information:

1. Laptop type and Serial No.

2. VCI type and Serial No.

3. Used or installed Runtime version ( e.g. V5.3.0)

4. Used or installed Application data (e.g. V29.02)

5. Used or installed Parts Rapido Subset (e.g. V02.52)

6. If a failure message appears, make a screenshot or write down the text or

numbers of the message.

7. The "Helpdesk Log file" and/or a "report file" in the "VCI configuration

Manager".

Summary of Contents for DAVIE XDc II

Page 1: ...DAVIE XDc II User Manual for Runtime 5 3 0 For Laptops with new VCI only ...

Page 2: ......

Page 3: ...ing 3 5 3 4 2 2 Charging 3 5 3 4 3 WLAN RF exposure 3 6 4 Operation 4 1 4 1 Power up 4 1 4 2 Start up and Exit 4 1 4 3 Administrator Login on a newly delivered or installed DAVIE XDc II 4 1 4 4 User Login 4 8 4 5 Touchscreen optional 4 9 4 6 Use of the Screens 4 10 4 7 Logout 4 12 4 8 How to switch wired or wireless communication 4 13 5 Vehicle Identification 5 1 5 1 Start of Diagnostic Session 5 ...

Page 4: ...Symptom test or Check test 7 11 7 7 4 3 Measurement Test 7 12 7 7 5 Function Component selection 7 13 7 8 Extra options 7 15 7 8 1 Fault Memory Contents 7 15 7 8 2 Deselecting Systems 7 16 7 8 3 Suspend session 7 17 7 9 Quitting Guided Diagnosis 7 21 8 Administration 8 1 8 1 Overview 8 1 8 2 Start Administration 8 1 8 3 Select Function 8 3 8 4 Install update 8 4 8 4 1 Install update of a new Runti...

Page 5: ...11 2 3 Touchscreen optional 11 3 11 3 Software installation 11 3 11 3 1 Windows Explorer popup 11 3 11 3 2 CD incompatible with Base CD 11 4 11 3 3 Problems with application data 11 4 11 4 Problems with Vehicle Communication Interface VCI 11 5 11 4 1 Self test of the VCI Configuration Manager 11 5 11 4 2 VCI Configuration Manager Self test error list 11 6 11 4 3 Wireless Communication recovery 11 ...

Page 6: ...4 200706 DAVIE XDc II Contents ...

Page 7: ...inuing product development DAF reserves the right to change specification or equipment at any time without notice No part of this publication may be reproduced and or published by printing photocopying microfilming or by any other means without the manufacturer s prior permission in writing ...

Page 8: ......

Page 9: ...which if not avoided could result in death or serious injury CAUTION Used with the safety alert symbol this indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Used without the safety alert symbol this indicates a potentially hazardous situation which if not avoided may result in property damage NOTICE Used without the safety alert symbol...

Page 10: ...specialist has tested and if necessary repaired the equipment WARNING The power cable must not be laid over tables benches or cabinets It must not be located near hot objects or rotating parts WARNING The length of the power cable must not be extended Use only the supplied power cable as far as possible WARNING The DAVIE XDc II must not be operated in the vicinity of open fuel containers or other ...

Page 11: ...ng sockets WARNING Ensure the DAVIE XDc II is secured during test drives and connect it to the vehicle using the DAVIE XDc II Interface A second person must operate the DAVIE XDc II WARNING If you open the equipment without authorization or carry out improper repairs you may place yourself in serious danger WARNING To reduce the risk of electric shock do not use on wet surfaces or expose to rain N...

Page 12: ...1 4 200706 DAVIE XDc II Safety Notices ...

Page 13: ...Knowledge and technically flawless implementation of the safety instructions and warnings contained in this operating manual are essential for the safe installation operation and maintenance of the DAVIE XDc II package For reasons of clarity this operating manual does not contain all the details of all uses of the operating modes described and cannot cover every conceivable case relating to instal...

Page 14: ...ted and documented in accordance with safety standards Consequently if the safety instructions the specified commissioning procedure the rules governing designated use and the service and maintenance recommendations are followed there is under normal circumstances no danger that the DAVIE XDc II will present any risk to property or health and safety 2 4 Associated Documents In addition to this ope...

Page 15: ... 200706 2 3 General Information DAVIE XDc II 2 5 EC Declaration of Conformity ...

Page 16: ...80 C Relative humidity 90 non condensing 5 C 1 h Power supply from the vehicle electrical system Rated voltages Current consumption in the load range The VCI must be powered from the vehicle 8 to 32 V DC Max 1 A Power supply from the rechargeable battery Battery type Buffered time If external power is interrupted the VCI will be buffered by the rechargeable battery NiMH 4 8V 1100mAh Between 20 and...

Page 17: ... Type Transmit Output Power WiPort from Lantronix Inc 802 11b g 2400 2483 5 MHz Direct Sequence Spread Spectrum 1 5 5 11 Mbps for 802 11b mode 6 36 54 Mbps for 802 11g mode 802 11b mode 2400 2483 5 MHz 11 802 11g mode 2400 2483 5 MHz 11 CCK OFDM Ch 1 11 14dBm Average Typical for 802 11b mode Ch 1 10 14dBm Average Ch 11 12dBm Average Typical for 802 11g mode ...

Page 18: ...2 6 200706 DAVIE XDc II General Information ...

Page 19: ...rts Rapido Subset USB or wireless communication with the diagnostics interface in the vehicle via the DAVIE XDc II Vehicle Communication Interface VCI VCI Configuration Manager program to set up the wireless communication between the DAVIE XDc II and the DAVIE XDc II Vehicle Communication Interface VCI Figure 3 1 DAVIE XDc II Panasonic CF 19 with VCI 3 2 DAVIE XDc II Laptop See originally document...

Page 20: ...omatically to the required data line K line L line or CAN bus of the truckside Diagnostic Connector The DAVIE XDc II provides two options for the communication between VCI and DAVIE XDc II wireless or via cable USB Normally the VCI communicates with the DAVIE XDc II by Wireless LAN radio communication NOTE Please take care The use of wireless communication has to conform to the local regulations o...

Page 21: ...I Figure 3 2 VCI Complete view Figure 3 3 VCI View of the top side of the housing 1 Battery plug 2 Vehicle Diagnostic Cable Connector 3 USB Connector NOTE Wireless communication is not possible when the USB cable is connected to the VCI ...

Page 22: ...lue LED Vehicle communication On Communication Off No vehicle communication Green LED VCI Internal status On Firmware is running Slow flashing Update Fast flashing Over temperature Off VCI off or internal error Red LED Battery status On Battery malfunction Slow flashing Not ready for buffering and last 10 seconds of buffering Fast flashing Over temperature no charging possible Off No battery or ba...

Page 23: ...ng are indicated by slow flashing of the red LED With the VCI Configuration Manager the buffer settings can be changed between 20 and 60 seconds or turned off 3 4 2 2 Charging The battery will be charged each time the VCI is connected to the vehicle and the vehicle s power supply After power up the battery is charged for 5 minutes with a high current After this time period charging switches to a m...

Page 24: ...rt 15 radio device operates on a non interference basis with other devices operation at this frequency when integrated antennas Any changes or modification to the product not expressly approved by the manufacturer could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause...

Page 25: ...irst start up after installation of DAVIE XDc II Runtime CD you must enter your dealership code to access the DAVIE XDc II operating modes Later changes or deletions of an entered dealership code cannot be made in the workshop When the DAVIE XDc II is started for the first time the Login button at the right hand margin of the screen and the version information of the Runtime Application and Parts ...

Page 26: ...c II Administrator must proceed as follows 1 Press the Login button see Figure 4 2 2 The screen in Figure 4 3 is displayed Under User ID enter ADMIN and press the Return button on the keyboard 3 Under Password enter password DAF Press the Return button on the keyboard Figure 4 3 Login screen entering the password ...

Page 27: ...isplay is prompted to insert the dealership code USB stick containing the personal dealership code for this DAVIE XDc II laptop Press OK to continue Figure 4 4 Insert dealership code 6 DAVIE XDc II will terminate the function and return to the start screen The label of the Login button has changed to Logout and a new button Administration is displayed ...

Page 28: ...eration Figure 4 5 Start screen after 1st login 7 In the start screen press the Administration button to access the administration menu 8 Select Passwords see Figure 4 6 Figure 4 6 Administration screen select function Passwords ...

Page 29: ...sswords select the corresponding element in the Password column Figure 4 7 Administration screen user set up NOTE Depending on the different user levels Senior Technician and Master Technician only those test procedures to which the specific technician level has access to will be displayed by the DAVIE XDc II and implemented by the technician The Senior Technician can only readout in and outputs a...

Page 30: ...ack button to return to the Administration screen 12 In the Administration screen select Dealership Identifier Figure 4 9 Administration screen select function Dealership Identifier 13 If selected the function a keyboard will be displayed and type in a new Dealership Identifier or change it Use the SH button of the keyboard to switch between upper and lower case letters Press the Back button to re...

Page 31: ...aphic in the start screen Use the Forward button to go step by step through all available Initial Graphics Use the Back button to accept the displayed graphic in the start screen and to return to the Administration screen 15 Return to the start screen and logout as Administrator 16 It may be necessary to set a unique VCI ID if more than 1 pair of DAVIE XDc II and VCI is used in the same workshop r...

Page 32: ... displayed The Help function can be selected in all modes and provides information on operation and on the functions of the individual navigation buttons To access the buttons for the functions Direct Test and Guided Diagnosis the user must login with their User name and personal Password To do this press the Login button and enter the required personal data ...

Page 33: ...h it on the screen As long as you are touching the screen you can change the current selection When you stop touching the screen the selected element is activated See for more features and settings of the touchscreen also the original documentation which is delivered with the laptop NOTE The screen reacts to all touch When using the DAVIE XDc II make sure it can not be touched unintentionally by a...

Page 34: ...n which you make your selection or enter values The information windows are above the work window NOTE If the DAVIE XDc II is not used for a time the screensaver could be activated This is a Windows XP setting As soon as you press the screen near the upper left edge so as not to unintentionally launch any screen functions the screen activated last is displayed Figure 4 13 Overview Screens 1 Naviga...

Page 35: ...unction here Function Component Selection user instructions here Select function or component or status display The right window displays the device number and workshop identifier terms that you have previously selected or selected function Selection bar 4 When you select a line within the work window your selection is highlighted by a black selection bar The text portion you select is inverted It...

Page 36: ...uttons You can recognize whether a button is active by its colour If the button is darkened it has been pressed and activated buttons are displayed on the navigation bar The number of buttons depends on the screen and the current status 4 7 Logout To logout an Administrator or User press the Logout button in the start screen then only the Login and Help buttons are displayed Another user may now l...

Page 37: ...n The DAVIE XDc II provides two options for the communication between VCI and DAVIE XDc II radio and USB communication Normally the VCI communicates with the DAVIE XDc II by Wireless LAN radio communication The safest way to change the communication is to close the DAVIE XDc II program and connect or disconnect the USB cable ...

Page 38: ...4 14 200706 DAVIE XDc II Operation ...

Page 39: ...s corresponds to the vehicle configuration If automatic identification from the truck chassis number is not possible manual identification can be carried out NOTE The complete vehicle configuration is saved in the log file 5 1 Start of Diagnostic Session If a diagnostic Session is started Direct Test or Guided Giagnosis DAVIE XDc II checks the communication to the Vehicle Communication Interface A...

Page 40: ...K Repeat and Exit are locked and unavailable to the user 5 2 Automatic Identification Automatic vehicle identification can be done by the DAVIE XDc II if the truck is equipped with an ECU which stores the necessary data Another way of automatic vehicle identification is to enter the chassis number when a chassis number can t automatically be found in the ECU which stores the necessary data The ent...

Page 41: ... 200706 5 3 Vehicle Identification DAVIE XDc II Figure 5 2 Automatic identification by Parts Rapido Subset database ...

Page 42: ...bset data by an update from Parts Rapido online and then try the automatic identification again Figure 5 3 Note Manual identification NOTE This message box will also appear when the Parts Rapido Subset is not installed If the Manual button is selected all possible systems will be displayed even systems that are not mounted on the vehicle To select the required variants carry out the following step...

Page 43: ...Mainframe or Parts Rapido online Helpdesk or other similar information Figure 5 5 Manual system variant selection The selection is marked with a bar Confirm the selection with the Forward button The Direct Test or Guided Diagnosis screen is displayed By selecting the system name it is possible to switch back to the system selection list ...

Page 44: ...ed to be selected use the Go to button and select ECU Installation Variants The already chosen system installation variants are displayed Figure 5 7 Overview manual selection 4 Press the Back button to switch to the system selection screen and select a system Like step 1 figure 5 4 Repeat steps 1 to 4 to select more systems ...

Page 45: ... system is marked by a black bar a deselected system is marked by and a highlighted bar The is only visible if you select or deselect the variants manually NOTE Deselecting automatically selected variants should be avoided The use of an incorrect variant has a direct influence on the proposal of test procedures A selection of a variant different to the proposed variant is only necessary if the ins...

Page 46: ...5 8 200706 DAVIE XDc II Vehicle Identification ...

Page 47: ...The knowledge and experience of the user is fully utilized enabling the Direct Testing to provide a short cut to the suspected fault This functionality supplements the Guided Diagnostics facility ensuring the most efficient route to the fault remedy The results of the diagnostic session and manually saved information will be stored in a log file which can be read out in the Administrator menu Figu...

Page 48: ...and the system variants automatically by using the chassis number and the Parts Rapido Subset database in the DAVIE XDc II Figure 6 2 Direct Testing test selection By continuously selecting from the displayed options the user can refine the selection until the desired vehicle test procedure is displayed A system has been selected in the following example Once this option is selected more options a...

Page 49: ...irect Test procedure selection To start a selected test procedure the Forward button must be activated If there is no test procedure available a message will appear By selecting a procedure with sub procedures a sequence of the procedures will be started ...

Page 50: ...on bar in this chapter The button or buttons on the right side of the screen must be used to answer questions related to the test procedure OK Not OK or unknown or to open a document Block or Section diagram Use the OK button when the value or information on the screen is correct according the workshop documentation Use the Not OK button when the value or information on the screen is not correct U...

Page 51: ...ocedure screen 02 NOTE Use the OK Not OK or unknown button to exit the test otherwise the test is not closed Do not use the back button to exit the test NOTE The system is intelligent and tracks the user selections The test results are saved in the log file and Test Plan ...

Page 52: ... various parts of the program The buttons Go To and Help contain Windows type pull up menus which are screen sensitive and whose contents change according to the screen currently being displayed The two Arrow buttons Back and Continue allow the user to move forwards and backwards between screens If the Back button is pressed to exit a test the test remains as running ...

Page 53: ...rect Testing various options are available to the user in the pop up menu of the Go to button The contents of the Go To menu is dependent on the actual screen Some examples are listed below Figure 6 7 Variant selection screen Figure 6 8 Test procedure selection screen ...

Page 54: ...cted ECU s in the ECU Installation Variants screen A Health Check is often the first test that is performed because the results provide important diagnostic information that can guide further diagnostic testing 6 5 3 Fault Memory Contents All faults which have been detected with the Health Check can be read out in the Fault Memory Contents These fault codes are very important for the user because ...

Page 55: ...hese documents are linked to the system at relevant points during testing For example if a test is being performed on a connector a schematic of this connector showing the various pin connections could be viewed The documents can be displayed via the Go to button when the system is selected and by the buttons on the right side of the screen when available Figure 6 10 Open Documents ...

Page 56: ...mple of a test plan shows the listing of the tests that have been executed Figure 6 11 Test plan The user can select which part of the plan to execute next by pressing a particular test which will then be performed when the Forward button is pressed The result of the test procedure is noted in front of the line The following results are possible 1 OK The test procedure was completed with the resul...

Page 57: ...il the Direct Test function is terminated by using the Exit function 6 6 Use of illustrations During testing various documents can be displayed such as drawings for connectors wiring diagrams or even instruction sheets These documents are linked to the system at relevant points during testing For example if a test is being performed on a connector a schematic of this connector showing the various ...

Page 58: ... Testing 6 6 1 Index page In the index page the chassis number can be selected for the appropriate illustrations Figure 6 13 Example of an Index Page All blue items have a link to illustrations Figure 6 14 Example of a Block diagram ...

Page 59: ...ocuments which were already open Bleu arrows at the bottom of the screen With these buttons you can switch between documents which are already open Zoom functions Zoom At the top of the screen a navigation bar is displayed When the magnifying glass is pressed the zoom function is selected You can enlarge the desired area by dragging a zoom window on the screen When the arrow near the magnifying gl...

Page 60: ...6 14 200706 DAVIE XDc II Direct Testing ...

Page 61: ...ect If you have a lack of knowledge about a vehicle function If an error status is unclear active not active symptoms can be used Guided can and will tell you There are different methods within Guided Diagnosis to find the suspected element component 1 Based on Fault codes present in the ECU Fault Memory 2 Based on Symptoms deviant behaviour of Systems 3 A combination of above The best way to buil...

Page 62: ...ehicle Identification Whichever diagnostic function is selected in the Start screen Direct Testing Guided Diagnosis DAVIE XDc II will attempt to identify the vehicle and the system variants automatically by using the chassis number and the Parts Rapido Subset database in the DAVIE XDc II For detailed information about vehicle identification refer to the chapter Vehicle Identification in this manua...

Page 63: ...r of the truck Select the entry you want to use and it turns press the Forward button Figure 7 2 Guided Entry 7 5 Guided entry with Fault code s This method uses the fault codes present in the ECU Fault Memory to determine which elements are suspected to be defective To read out all Fault codes press the Guided entry with Fault codes in the Guided Diagnosis Entry screen After this selection the He...

Page 64: ... codes are read the text Fault will be displayed in red colour behind the system When fault codes are read from the ECU but no present Fault codes are found a will be displayed in green colour When fault codes are not implemented in the ECU it will remain blank Press the Forward button to go to the Test plan Overview NOTE Only Pending errors are used by Guided Diagnosis When no Fault codes are pre...

Page 65: ...ptom selection based on repair group or observation When Symptom Based the first option is chosen a list of Vehicle function based symptom tree is displayed Driveline Generate transmit convert driving and braking power to achieve desired velocity Chassis Carrying and handling the load directing the vehicle exterior lighting body building Cabin Driver working living environment General Fuses and co...

Page 66: ...choice is selected the list will unfold to an overview of Symptoms or Symptom groups Figure 7 6 Select Symptom The Forward button will appear at the bottom of the screen Now it is possible to add the selected symptom to the Test plan Once the Symptom is accepted it is placed in a list called the Test plan overview ...

Page 67: ...an 7 7 1 Test plan Overview All detected faults or selected symptoms are displayed on this screen Select the grouped fault or symptom you want to solve Figure 7 7 Test plan Overview after Health Check Figure 7 8 Test plan Overview after symptom selection ...

Page 68: ...ts Figure 7 9 Configuration of Guided Diagnosis 7 7 2 Building a Test plan based on Fault codes and Symptoms This method uses not only the read out Fault codes but also extra selected Symptoms to determine which elements are suspected to be defective To add Symptoms press the Go to button on the navigation bar and select Symptom Report ...

Page 69: ... 200706 7 9 Guided Diagnosis DAVIE XDc II Figure 7 10 Select Symptom Report 7 7 3 Test plan screen lay out Figure 7 11 Test plan ...

Page 70: ...ecting any other test of the list The level of suspicion is also indicated by use of colours Figure 7 12 Suspicion level of components The result of the test procedure is noted in front of the line The following results are possible The Test procedure is not yet executed OK The Test procedure was finished with the result OK X The Test procedure was finished with the result not OK The result of the...

Page 71: ...st When a Direct Test will be proposed the same test as used for Direct Testing will be used to determine the defectiveness of a component Figure 7 13 Example of a Direct test 7 7 4 2 Symptom test or Check test When a test is proposed to check a symptom Guided Diagnosis would like to have more information on the vehicle behaviour It will require some actions from the user and will ask if the behav...

Page 72: ...ptom 7 7 4 3 Measurement Test When a measurement test is proposed Guided Diagnosis would like to have more information on the status of wiring and components In most cases it would be a test to determine the voltage on a connection Figure 7 15 Test to research short and or open circuits ...

Page 73: ...omponents then the currently listed in the Test plan Adding extra information into the reasoning mechanism may be useful to guide you quicker to the defect To add a Test press the Go to button on the navigation bar and select Function Component Selection Figure 7 16 Select Function Component Selection After selecting the System of choice a list of linked components when available will be displayed...

Page 74: ...sing the Forward button in the bottom right of the screen the User Test plan is added to the Test plan screen If more tests are available a pop up screen will appear displaying these tests In this screen it is possible to select the requested test When a test is selected press the OK button and the test is added to the user Test plan Figure 7 18 Select a test ...

Page 75: ...y Contents When the System interrogated through the health check contains one or more Fault codes the contents can be displayed with the Fault Memory Contents The Fault Memory Contents can be viewed from the pop up menu under the Go To button These Fault codes are very important for the user because almost each ECU is capable of self diagnosis and checks sub Systems connected to the unit This info...

Page 76: ...can be useful When a System produces Fault codes but has no relation to the complaint To speed up Diagnostic sessions by deselecting those Systems which are not related to the complaint NOTE When Health Check already has performed without deselecting Systems Exit and restart Guided Diagnosis via selecting Exit from the pop up menu button under the Go to button then select Guided Diagnose in the st...

Page 77: ...cted System is marked by The is only visible if you select or deselect the variants manually 7 8 3 Suspend session When quitting Guided Diagnosis all gathered information Fault codes test results etc will normally be lost Therefore it is possible to save this information In a next session it is possible to continue the work from where it was ended To save the Guided Diagnosis session select Suspen...

Page 78: ... will stop the work only temporarily and it will not be possible to do anything else until the pause is ended Suspend This will save the current diagnostic information like suspected elements and executed tests so that it may be started again in the future When Suspend is chosen the current diagnostic session is ended Figure 7 23 Work suspension ...

Page 79: ...e option Diagnosis Job from the Go to menu in the ECU installation variants screen Figure 7 24 Select Diagnosis Job When selecting Diagnosis Job a screen with the diagnostic jobs will appear By selecting the diagnosis job it is possible to use or delete the saved session Figure 7 25 Select suspended diagnostic session ...

Page 80: ...this screen Guided Diagnosis will continue reasoning from the latest Test plan screen where Guided Diagnosis was suspended When for the second time a session is suspended for the same truck press Repeat to overwrite the old session or press OK to add this session The date and time of saving will help to identify the exact session Because Guided Diagnosis is based on the principles that a Symptom o...

Page 81: ...ppear to inform that is possible to reset the Fault codes from the units Figure 7 27 Decision erase fault memory content When quitting Guided Diagnosis the following screens could appear Switch contact Off On Systems needs time to refresh NOTE When the Fault codes are reset at the end of a diagnostic session both pending and stored errors will no longer be available for interrogation in Guided Dia...

Page 82: ...7 22 200706 DAVIE XDc II Guided Diagnosis ...

Page 83: ... Graphic Selection of the initial picture on the startscreen Version information Version information about the Runtime Application and Parts Rapido Subset Contents of application data Information about the installed application data Passwords Add or change Users and Passwords Log files Read out the stored Log files Helpdesk log files Read out the stored helpdesk log files Vehicle test files Read o...

Page 84: ...ccessible functions see Figure 8 2 Figure 8 2 Table with administration functions per user Administrator Master Technician Senior Technician Install Update X X X Change language X X X Dealership Identifier X Initial Graphic X Version information X Contents of application data X Passwords X Log files X X X Helpdesk Log Files X X X Vehicle test files X X X Service level key X ...

Page 85: ...ct function Select any function with the selection bar This calls up a screen in which you can edit the function In the top right hand information window the DAVIE XDc II equipment number and the dealership code are displayed automatically as soon as it has been entered The dealership identifier is permanently displayed during Administration mode Using the Back button you can return from any admin...

Page 86: ...ong with the Runtime update CD 8 4 2 Install update of a new delivered Application CD 1 Insert the CD you want to install use in the DVD drive 2 Close the automatic started Windows XP screen that pops up 3 Select the function Install update 4 You can install up to two languages Select the language s and press OK If only one language is selected go to step 6 Figure 8 4 Select language of Applicatio...

Page 87: ... be installed on the DAVIE XDc II A progress indicator allows you to track the installation process As soon as it is finished the DAVIE XDc II jumps to the start screen 7 Remove the CD from the drive NOTE You can only load CDs that are no older than the period of validity set by DAF CDs older than that will be rejected Any second language that was previously installed will be deleted during an upd...

Page 88: ...age 1 Insert the application CD in the DVD drive The same version as 1st language 2 Close the automatic started Windows XP screen that pops up 3 Select the function Install update 4 Select the desired language and press OK 5 Select Add to add the second language Figure 8 7 Select Replace first language or add second language 6 Confirm the security prompt to update or install the inserted CD 7 The ...

Page 89: ...I A progress indicator allows you to track the installation process As soon as it is finished the DAVIE XDc II jumps to the start screen 8 4 5 Install update s from DAVIE XDc Download 1 Copy the files to the media do not use a space in the folder name 2 Insert the media you want to use in the DAVIE XDc II 3 Select the function Install update 4 If the files have not been copied to the root of the m...

Page 90: ... a screen pops up 5 Navigate to the appropriate folder s label file and click OK 6 Confirm the security prompt to install the inserted CD 7 The single chassis update will occur 8 5 Change language To switch between the languages until a new application CD is installed an additional Change language selection button is available in administration It is also possible for the normal user to change the...

Page 91: ...cters and numbers Enter the data in up to two lines each using the 60 letters and digits available spaces and any of the following special characters NOTE Language specific special characters are not available Figure 8 10 Keyboard 8 7 Initial Graphic The initial graphic is displayed graphic in the start screen When you select the Initial Graphic function in the function list a preview of the store...

Page 92: ...tion Figure 8 11 Select Initial Graphic 8 8 Version information When you select the Version information function in the function list the screen displays version information about the installed Runtime Application and Parts Rapido Subset ...

Page 93: ...rds NOTE This function is only available when logged in as administrator In the Passwords screen users of the DAVIE XDc II system and passwords can be added and changed All entered users are displayed with their hidden passwords and user levels To edit an entry select the relevant element in the User ID column A dialog box opens in which you can edit the user level of the selected user To add an a...

Page 94: ...irtual keyboard appears and a new user can be added or a selected one can be changed 8 11 Log Files Each Diagnostic Session of the DAVIE XDc II is automatically logged into a log file on the hard disk You can use this function to view the saved data from Direct Test or Guided Diagnose which is stored into the log files with Adobe Acrobat The files can be printed out or exported to a USB Stick or o...

Page 95: ... 200706 8 13 Administration DAVIE XDc II Figure 8 14 Example of the Windows Explorer screen Figure 8 15 Example of the Content of a logfile ...

Page 96: ...s are very valuable for the Helpdesk If the DAVIE XDc II generates an error please send the corresponding Helpdesk Log Files to the Helpdesk 8 13 Vehicle test Files This function works like Log Files but it displays Vehicle test files In contrast to log files these are not automatically generated but written only when instructed to do so in the function test ...

Page 97: ...the system tray The tray icon displays the status of the VCI connection The standard functionality connection status between DAVIE XDc II and VCI White Disconnected Blue USB Green WLAN Figure 9 1 VCI Tray Icon Hovering When the mouse pointer hovers over the VCI tray icon for 1 second the status is displayed for approx 5 seconds Connection status between DAVIE XDc II and VCI connected or disconnect...

Page 98: ...se button a context menu is displayed with the following sections About The VCI Configuration manager software version will be displayed Start VCI Configuration Manager The VCI Configuration Manager will be started directly Status Info The same information when hovering over the tray icon Exit Close the system tray icon Figure 9 3 VCI Tray Icon single right click ...

Page 99: ...e System Tray Figure 9 4 VCI Configuration Manager Icon The VCI Configuration Manager provides four property screens Status Info View the software versions and communication settings Basic Setup Easily configure the VCI setting Advanced Setup For advanced settings network specialists Common Setup Configuration utilities VCI buffer settings and selftest 9 2 1 Status info The status information scre...

Page 100: ...s the connection status between the DAVIE XDc II and the VCI Connection type This shows the connection type of the VCI This must be USB WLAN or The dash will be displayed when the VCI is not connected Network name SSID The Network name SSID for the WLAN Connection that is currently configured on the VCI Save Report File Press this button to generate a report file which could be used for support fr...

Page 101: ...VIE XDc II and VCI right after a VCI software update on the DAVIE XDc II The firmware on the VCI will be updated when the DAVIE XDc II application is started next time This update takes approximately one minute time 9 2 2 Basic Setup This screen is normally used to select a Wireless network adapter or to change the VCI ID Network Name SSID If more than one VCI is used in the same workshop the Basi...

Page 102: ... be unique If other VCI s or Wireless Networks nearby are using the same name change the network name The Network name SSID will be stored in the VCI and on the local Wireless Network Adapter which was selected above NOTE The configuration is automatically created and applied to the VCI and DAVIE XDc II The Basic Setup sets a WEP key secured network connection between VCI and the DAVIE XDc II 9 2 ...

Page 103: ...reless Networks nearby IP Address IP Address of the VCI in the Wireless Network Subnetmask Subnet Mask for the VCI used in the Wireless Network Choose the appropriate subnet mask for your network from the listed values Default Gateway Default Gateway used by VCI to connect to other networks Network Type Infrastructure Connection with an Access Point Ad Hoc For a direct connection between DAVIE XDC...

Page 104: ...nter the key in ASCII format for 128 bit key enter 13 characters for 64 bit key enter 5 characters Key Type the key which will be used for encryption of the data in the Wireless Network WPA 8 63 characters Retype Key Must be the same key as above to verify that the key has not been mistyped Advanced Settings Auto fallback Enabled The best working data rate is used As quality of data transmission d...

Page 105: ...rred Configure profile Preferred Alternative Configure profile Alternative Profile switching time sec Waiting time to switch to other profile if no communication is established with preferred profile NOTE For the Preferred and the Alternative profile the same IP address has to be used To restart this process the VCI has to be powered again Load Save Delete Profiles Save Profile Save the configurat...

Page 106: ...Common Settings screen VCI WLAN Enabled The WLAN module of the VCI is activated A WLAN connection can be used for communication Disabled WLAN cannot be used Only cable communication via USB is possible NOTE Please take care The use of wireless communication has to conform to the local regulations of your country VCI Buffering Enabled When the ignition is switched off the VCI is buffered by the bat...

Page 107: ...hoose the language you want to use for the VCI Configuration Manager user interface Default US English After a restart of the VCI Configuration Manager the language is changed Self Test Press the button Start Selftest to check your VCI hardware Tests that pass are marked with a green checkmark If a test fails a red checkmark is displayed NOTE If the Selftest detect a Wireless error please run the ...

Page 108: ...9 12 200706 DAVIE XDc II VCI Configuration Manager ...

Page 109: ...ion is divided into two groups Topics Buttons 10 2 Start Help The Help button appears on every screen on the DAVIE XDc II It is always in he same place on the navigation bar Press it if you need more information about a screen or a button The DAVIE XDc II remains in Help mode as long as the Help button remains dark You cannot change any settings or selections in this mode Exit Help mode by pressin...

Page 110: ... It contains a list of one or more topics for which a brief explanation is available A selection bar highlights the current topic Figure 10 2 Help overview in the screen The Close button closes the Help overview so that you can see the buttons that may be hidden behind it However the tester remains in Help mode ...

Page 111: ...the links to other screens Figure 10 3 Help on use of the screen Screen explanation The scroll bar on the right side of the dialog box can be used to scroll the text up or down so that you can read the whole text The Overview button returns you to the Help overview The Close button closes the Help dialog box so that you can see the other buttons that may be hidden behind it However the tester rema...

Page 112: ...ng and use will appear on the screen Close the Help overview window if you need to see the buttons behind it Figure 10 4 Help on the Direct Testing button The Overview button returns you to the Help overview The Close button closes the Help on button pressed dialog box so that you can see the buttons behind it However the tester remains in Help mode NOTE No help is available for the Overview and H...

Page 113: ...DAVIE XDc II may have can be classified into the following groups Problems related to ambient influences ambient temperature extreme humidity dust soot grease sparking power supply transformers large electric motors two way radio equipment and vibration Problems in the DAVIE XDc II Laptop Vehicle Communication Interface battery and or Cables Problems related to the wireless communication Network s...

Page 114: ...2 5 Used or installed Parts Rapido Subset e g V02 52 6 If a failure message appears make a screenshot or write down the text or numbers of the message 11 2 2 Laptop does not work correctly Laptop does not work correctly Solution To solve this problem use the original documentation which is delivered with the laptop WARNING If the power cable or DAVIE XDc II is damaged you must not use the cable un...

Page 115: ...the position where your fingertip presses the screen and the cursor position is different Solution To solve this problem use the original documentation which is delivered with the laptop 11 3 Software installation 11 3 1 Windows Explorer popup After selecting the function Install update first the DAVIE XDc II checks if the label file is present on an expected location on the CD and removable media...

Page 116: ...ity version of the Application and Parts Rapido Subset CD with the Runtime version If the compatibility does not match the following screen will be displayed Figure 11 2 Data CD incompatible with Base CD Possible causes for these problems are Wrong Application or Parts Rapido Subset update Runtime is out of date Solution Check the latest version information on the Dealernet and install the latest ...

Page 117: ...ntact the local helpdesk and send a Helpdesk Log File 11 4 Problems with Vehicle Communication Interface VCI 11 4 1 Self test of the VCI Configuration Manager For service purposes a Selftest is provided to get information about potential defects of the hardware The Selftest generates a result which will be displayed as a check item or a failed item Figure 11 4 Error Message Application Data ...

Page 118: ...ce close the DAVIE XDc II program If there is a WLAN error please refer the error list For detailed instructions how to carry out the self test refer to Chapter Configuration Manager Before contacting the local Helpdesk please have the following information ready 1 Laptop type and Serial No 2 VCI type and Serial No 3 Used or installed Runtime version e g V5 3 0 4 Used or installed Application data...

Page 119: ...e local helpdesk Battery 00 OK No action needed 01 Not present Insert battery if available 02 Defective Contact the local helpdesk 04 Sensor of battery defective Contact the local helpdesk 06 Battery and temperature sensor defective Contact the local helpdesk Temperature Status bit coded values more than one bit could be set 00 Sensors OK No action needed 01 Sensor 1 defective Contact the local he...

Page 120: ...k the VCI Tray Icon in the System Tray See also chapter VCI Configuration Manager 4 The unique network name SSID is displayed in the Status Info screen 5 Go to the Basis Setup screen 6 Change the Network Name SSID to a desired unique name which is not used nearby For Example VCI 02 Only use alpha numeric symbols For example 1 2 ect and a b c ect Do not use 7 Press OK to apply the setting The setti...

Page 121: ... occurred what you have done to localize the problem the results of your actions and the following basic information 1 Laptop type and Serial No 2 VCI type and Serial No 3 Used or installed Runtime version e g V5 3 0 4 Used or installed Application data e g V29 02 5 Used or installed Parts Rapido Subset e g V02 52 6 If a failure message appears make a screenshot or write down the text or numbers o...

Page 122: ...11 10 200706 DAVIE XDc II Troubleshooting ...

Page 123: ... cables 12 2 Cleaning the components 12 2 1 Cleaning the laptop CAUTION Before cleaning the DAVIE XDc II Laptop refer to the originally delivered laptop documentation CAUTION Before cleaning the DAVIE XDc II Laptop switch it off and unplug the power supply cable 12 2 2 Cleaning the VCI CAUTION Before cleaning the VCI switch it off and unplug the Vehicle Diagnostic Cable To clean the housing of the...

Page 124: ...eshed after 3 month storage A bad or old battery is indicated by the battery status indicator The red battery LED is permanent on if a battery malfunction is detected 12 3 3 Replace the VCI battery The VCI battery is plugged direct into a connector fixed at the bottom of the battery compartment The VCI battery is normally maintenance free and will be charged each time the VCI is connected to the v...

Page 125: ...using a big screw driver Disposal procedure Faulty and worn out batteries must be disposed in accordance with the currently applicable national regulations In EC countries defective batteries must be recycled or disposed according to regulation 91 157 EC Do not dispose used batteries with household waste or throw into fire or water Do not open batteries ...

Page 126: ...12 4 200706 DAVIE XDc II Care and Maintenance ...

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