9. TROUBLESHOOTING GUIDE
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TROUBLESHOOTING GUIDE
This wahing machine is equipped with automatic safety function which detect and diagnose faults at an
early stage and react appropriately.
When the machine does not function properly or does not fuction at all, check the following points.
SYMPTOM
Rattling and
clanking noise.
Thumping sound.
Vibrating noise.
Water leaks.
Oversudsing.
Water does not enter
washer or it enters slowly.
Water in the washer does
not drain or drains slowly.
CAUSE
Foreign objects such as coins or safety
pins maybe in the drum or pump.
Heavy wash loads may produce a
thumping sound.
This is usually normal.
Have all the transit bolts and packing
been removed?
Are all the feet resting firmly on the
ground?
Inlet hoses or drain hose are loose at
tap or washer.
House drain pipes are clogged.
Water supply is not adequate in area.
Water supply tap is not completely open.
Water inlet hose is kinked.
The filter of the water inlet is clogged.
Drain hose is kinked or clogged.
The drain filter is clogged.
SOLUTION
Stop washer and check drum and
filter.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
If not removes during installation,
refer to installation guide for
removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Check another tap in the inlet house.
Fully open tap.
Straighten hose.
Check the filter of the water inlet.
Clean and straighten drain hose.
Clean the drain filter.
