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Proprietary and Confidential
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17.0
Warranty
17.1
Limited Warranty Policy
This Limited Warranty is provided to the original purchaser (the “Purchaser”) of the Daavlin device (the
“Equipment”). Daavlin warrants Equipment to conform with the Equipment specifications and be free
from defects in material and workmanship during the device Warranty Period. No warranty is made as
to useful lamp life or as to reduction in ultraviolet output due to any cause. DAAVLIN MAKES NO OTHER
WARRANTIES OF ANY KIND WHATSOEVER TO PURCHASER OR ANY THIRD PARTIES WITH RESPECT TO
THE EQUIPMENT AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Product
Warranty Period
New Equipment
1 Year
Remanufactured Equipment
90 Days
Lamps
90 Days
17.2
Warranty Coverage
This Limited Warranty applies only to Equipment or components found to be defective due to materials
and workmanship. This Limited Warranty does not apply when Equipment is purchased for the purposes
of renting commercially to customers for home use. This Warranty does not apply to any Equipment
which has been used, repaired or altered outside the factory in any way so as to affect the design, or
operated in any way other than in accordance with our operating instructions. The Limited Warranty
does not apply to Equipment failure or damage caused by shipping or customer abuse, misuse, or
accident, incorrect customer installation, improper electrical service, lack of proper maintenance, and
Acts of God. This Limited Warranty does not extend to repairs made necessary by use of parts or
accessories not recommended by the manufacturer. Daavlin shall not be responsible for any indirect,
incidental, special, punitive, or consequential damages of Purchaser. Daavlin does not provide end
support for Microsoft Windows software installed on PCs that are part of a Daavlin phototherapy
system. PURCHASER’S SOLE REMEDY UNDER THIS LIMITED WARRANTY IS REPAIR OR REPELACMENT OF
THE EQUIPMENT.
17.3
Customer Responsibility
In the event that warranty service is requested, the Purchaser must reasonably cooperate with Daavlin
to verify the warranty claim of the Purchaser, including conducting minor diagnostic work. Failure to
participate in diagnostic work may result in being charged for on-site service calls. The Purchaser must
allow Daavlin, at Daavlin’s option, to inspect the Equipment or component parts on request.
17.4
Warranty Service
During the warranty period, Daavlin will, at Daavlin’s option, repair or replace any Equipment
or
components that appear to have been defective in material or workmanship, with new or
remanufactured materials. Daavlin may require the return of merchandise claimed to be defective for its
examination and shall be the sole judge as to whether material is in fact defective under the terms of
this Limited Warranty. In such situations, Daavlin will cover freight expenses in the continental USA to
ship products covered under warranty both to and from Daavlin’s servicing center if the product fails
