D-Link Wireless N User Manual Download Page 127

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D-Link DIR-815 User Manual

Section 6 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DIR-815. Read the

following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a different

operating system, the screenshots on your computer will look similar to the following examples.

1..Why.can’t.I.access.the.web-based.configuration.utility?

When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website nor do you

have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must

be on the same IP subnet to connect to the web-based utility.

• Make sure you have an updated Java-enabled web browser. We recommend the following:

- Microsoft Internet Explorer

6 and higher

- Mozilla Firefox 3 and higher
- Google Chrome 8 and higher
- Apple Safari 4 and higher

• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different

cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.

• Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate,

Norton Personal Firewall, and Windows

XP firewall may block access to the configuration pages. Check the help files included

with your firewall software for more information on disabling or configuring it.

Summary of Contents for Wireless N

Page 1: ......

Page 2: ...arks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2012 by D Link Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D Link Systems Inc Revision...

Page 3: ... 22 Internet Connection Setup Wizard 23 Manual Internet Connection Setup 28 Static IP 28 Dynamic IP DHCP 29 PPPoE Username Password 30 PPTP 32 L2TP 34 DS Lite 36 Wireless Settings 37 Manual Wireless Settings 38 802 11n b g 2 4GHz 38 802 11n a 5GHz 39 Wireless Security 40 What is WPA 40 Wireless Connection Setup Wizard 41 Add Wireless Device with WPS Wizard 43 WPA WPA2 Personal PSK 45 Configure WPA...

Page 4: ...ed Network 84 Guest Zone 85 IPv6 Firewall 86 IPv6 Routing 87 Tools 88 Admin 88 Time 89 SysLog 90 Email Settings 91 System 92 Firmware 93 Dynamic DNS 94 System Check 96 Schedules 97 Status 98 Device Info 98 Logs 99 Statistics 100 Internet Sessions 101 Wireless 102 Routing 103 IPv6 104 IPV6 Routing 105 Support 106 Connect a Wireless Client to your Router 107 WPS Button 107 Windows 7 108 WPA WPA2 108...

Page 5: ...iv D Link DIR 815 User Manual Table of Contents Networking Basics 131 Check your IP address 131 Statically Assign an IP address 132 Technical Specifications 133 GPL Code Statement 137 ...

Page 6: ...ew Note UsingapowersupplywithadifferentvoltageratingthantheoneincludedwiththeDIR 815willcausedamageandvoidthewarranty for this product Package Contents DIR 815Wireless N Dual Band Router Ethernet Cable Power Adapter CD ROM with Manual and Setup Wizard Quick Install Guide ...

Page 7: ... Windows Macintosh or Linux based operating system An installed Ethernet adapter Browser Requirements Internet Explorer 6 or higher Firefox 3 or higher Safari 4 or higher Chrome 8 or higher Windows Users Make sure you have the latest version of Java installed Visit www java com to download the latest version CD Installation Wizard Requirements Computer with the following Windows 7 Vista XP with Se...

Page 8: ...SL modem and share your high speed Internet access with everyone on the network In addition this Router includes a Quality of Service QoS engine that keeps digital phone calls VoIP and online gaming smooth and responsive providing a better Internet experience TOTAL NETWORK SECURITY The Wireless N Dual Band router supports all of the latest wireless security features to prevent unauthorized access ...

Page 9: ...Address URL and or Domain Name Filter Scheduling These filters can be scheduled to be active on certain days or for a duration of hours or minutes Secure Multiple Concurrent Sessions The DIR 815 can pass through VPN sessions It supports multiple and concurrent IPSec and PPTP sessions so users behind the DIR 815 can securely access corporate networks User friendlySetupWizard Throughitseasy to useWe...

Page 10: ...es and hubs 2 Internet Port The auto MDI MDIX Internet port is the connection for the Ethernet cable to the cable or DSL modem 3 Reset Button Pressing the Reset button restores the router to its original factory default settings 4 Power Button Use this switch to power on power off the device 5 Power Receptor Receptor for the supplied power adapter 1 2 3 4 5 ...

Page 11: ...rview WPS Button 1 WPS Button Press the WPS button for 1 second to initiate the WPS process The button will flash blue while a WPS connection is being established The button will light solid blue for 5 seconds when the device has successfully been added to the network 1 ...

Page 12: ...transmission A solid orange light indicates that the physical link is up but the ISP service is down This LED blinks orange when a session is dropped due to idle timeout 3 WLAN LED 2 4GHz A solid light indicates that the 2 4GHz wireless segment is ready This LED blinks during wireless data transmission 4 WLAN LED 5GHz A solid light indicates that the 5GHz wireless segment is ready This LED blinks ...

Page 13: ...our modem disconnect the USB cable and connect an Ethernet cable to the Internet port on the router and then turn the modem back on In some cases you may need to call your ISP to change connection types USB to Ethernet If you have DSL and are connecting via PPPoE make sure you disable or uninstall any PPPoE software such as WinPoet Broadjump or Enternet 300 from your computer or you will not be ab...

Page 14: ...ces A wall that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on ran...

Page 15: ...ou are unable to use the CD or are using Mac or Linux please use the following installation steps 2 Position your router close to your modem and a computer Place the router in an open area of your intended work area for better wireless coverage 3 UnplugtheEthernetcablefromyourmodem orexistingrouterifupgrading thatisconnectedtoyourcomputer Plug it into the blue port labeled 1 on the back of your ro...

Page 16: ... of the router and then plug it into a power outlet or surge protector Press the power button and verify that the power LED is lit Allow 1 minute for the router to boot up POWER RESET INTERNET 1 2 3 4 12V 1A 7 If you are connecting to a Broadband service that uses a dynamic connection not PPPoE you may be online already Try opening a web browser and enter a web site If you connect you are finished...

Page 17: ...llow the steps below 1 Plug the power into the router Connect one of your computers to the router LAN port using an Ethernet cable Make sure your IP address on the computer is 192 168 0 xxx where xxx is between 2 and 254 Please see the Networking Basics section for more information If you need to change the settings write down your existing settings before making any changes In most cases your com...

Page 18: ...nect the Ethernet cable from the router and reconnect your computer to your network 7 Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router Do not plug anything into the Internet WAN port of the D Link router 8 Youmaynowusetheother3LANportstoconnectotherEthernetdevicesandcomputers Toconfigureyourwirelessnetwork open a web browser and enter the IP addre...

Page 19: ...fer to page 21 To run the Quick Router Setup Wizard insert the CD in the CD ROM drive When the autorun screen appears click English or French and then click the Install button Note If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D autorun exe whereD representsthedriveletterofyourCD ROMdrive Configuration Quick Router Setup Wizard CD When...

Page 20: ...guide you through a step by step process to configure your new D Link router and connect to the Internet Click Next to continue Quick Setup Wizard If this is your first time installing the router open your web browser You will automatically be directed to the Wizard Setup Screen If you have already configured your settings and you would like to access the configuration utility please refer to page...

Page 21: ...s username and password If the router does not detect a valid Ethernet connection from the Internet port this screen will appear Connect your broadband modem to the Internet port and then click Try Again IftherouterdetectsanEthernetconnectionbutdoesnotdetectthetype of Internet connection you have this screen will appear Click Guide me throughtheInternetConnectionSettingstodisplayalistofconnection ...

Page 22: ...ctedPPPoE enteryourPPPoEusername and password and click Next to continue Note Make sure to remove your PPPoE software from your computer The software is no longer needed and will not work through a router If the router detected or you selected PPTP enter your PPTP username password and other information supplied by your ISP Click Next to continue ...

Page 23: ...he router detected or you selected L2TP enter your L2TP username password and other information supplied by your ISP Click Next to continue If the router detected or you selected Static enter the IP and DNS settings supplied by your ISP Click Next to continue ...

Page 24: ...een 8 63 characters Your wireless clients will need to have this passphrase or key entered to be able to connect to your wireless network Click Next to continue In order to secure your router please enter a new password Check the EnableGraphicalAuthenticationboxtoenableCAPTCHAauthentication for added security Click Next to continue Select your time zone from the drop down menu and click Next to co...

Page 25: ...k Save and Connect to continue If you want to create a bookmark to the router click OK Click Cancel if you do not want to create a bookmark If you clicked Yes a window may appear depending on what web browser you are using to create a bookmark The router will now reboot Please allow a minute or two before logging back in ...

Page 26: ...ur password Leave the password blank by default To access the configuration utility open a web browser such as Internet Explorer and enter the IP address of the router http 192 168 0 1 Windows and Mac users may also connect by typing http dlinkrouter or http dlinkrouter local in the address bar ...

Page 27: ...ick Manual Internet Connection Setup to configure your connection manually and continue to the next page IfyouwanttoconfigureyourroutertoconnecttotheInternet using the wizard click Internet Connection Setup Wizard You will be directed to the Quick Setup Wizard Please skip to page 15 ...

Page 28: ... Internet Connection Setup Wizard Click the Internet Connection Setup Wizard button to start the Internet Connection Setup Wizard Thefollowingwindowappears summarizingthestepsrequired to complete the Internet Connection Setup Wizard Click Next to continue ...

Page 29: ...ection 3 Configuration Create a new password and then click Next to continue Select your time zone from the drop down menu and then click Next to continue Select the type of Internet connection you use and then click Next to continue ...

Page 30: ... PC s MAC Address The Host Name is optional but may be required by some ISPs The default host name is the device name of the router and may be changed You may enter DNS servers or leave blank to use what your IPS assigns you Click Next to continue IfyouselectedPPPoE enteryourPPPoEusernameandpassword Click Next to continue Note Make sure to remove your PPPoE software from your computer The software...

Page 31: ... Select Static if your ISP assigned you the IP address subnet mask gateway PPTP and DNS server addresses Click Next to continue If you selected L2TP enter your L2TP username and password Select Static if your ISP assigned you the IP address subnet mask gateway L2TP and DNS server addresses Click Next to continue ...

Page 32: ...ext to continue Click Connect to save your settings The following window appears to indicate that the settings are being saved When the Router has finished saving all the changes the Setup Internet window will open Close your browser window and reopen it to test your Internet connection It may take a few tries to initially connect to the Internet ...

Page 33: ... MAC addressunlessrequiredbyyourISP Youcanusethe Clone Your PC s MAC Address button to replace the Internet port sMACaddresswiththeMACaddressofyourEthernet card IP Address Subnet Mask Default Gateway DNS Servers MTU MAC Address Static IP Select Static IP from the drop down menu if all the Internet port s IP information is provided to you by your ISP You will need to enter in the IP address subnet ...

Page 34: ...fault MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC addressunlessrequiredbyyourISP Youcanusethe Clone Your PC s MAC Address button to replace the Internet port sMACaddresswiththeMACaddressofyourEthernet card Dynamic IP DHCP Select Dynamic IP DHCP from the drop down menu to obtain IP Address inf...

Page 35: ...ed in the Tools Schedules window To create a new schedule click the New Schedule button Refer to Schedules on page 97 for more information Enter a maximum idle time during which the Internet connection is maintained during inactivity To disable this feature enable Auto reconnect Enter the Primary and Secondary DNS Server Addresses Static PPPoE only Address Mode IP Address User Name Password Servic...

Page 36: ...edefaultMACAddressissettotheInternetport sphysicalinterfaceMACaddressontheBroadbandRouter Itisnotrecommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Ethernet card MTU MAC Address Click the Save Settings button to save any changes made ...

Page 37: ...e the radio buttons to specify the reconnect mode The user can specify a custom schedule or specify the On Demand or Manual option Tospecifyacustomschedule usethedrop downmenuto select one of the schedules that has been defined in the Tools Scheduleswindow Tocreateanewschedule click the New Schedule button Refer to Schedules on page 97 for more information Address Mode PPTP IP Address PPTP Subnet ...

Page 38: ... need to change the MTU for optimal performance with your specific ISP 1454 is the default MTU ThedefaultMACAddressissettotheInternetport sphysicalinterfaceMACaddressontheBroadbandRouter Itisnotrecommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Eth...

Page 39: ...xt box Use the radio buttons to specify the reconnect mode The user can specify a custom schedule or specify the On Demand or Manual option To specify a custom schedule use the drop down menu to select one of the schedules that has been defined in the Tools Schedules window To create a new schedule click the New Schedule button Refer to Schedules on page 97 for more information Address Mode L2TP I...

Page 40: ...P only Maximum Transmission Unit you may need to change the MTU for optimal performance with your specific ISP 1454 is the default MTU ThedefaultMACAddressissettotheInternetport sphysicalinterfaceMACaddressontheBroadbandRouter Itisnotrecommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC ...

Page 41: ...ddress in manually AFTR IPv6 Address After selecting the Manual Configuration option above enter the AFTR IPv6 address used here B4 IPv4 Address Enter the B4 IPv4 address value used here WAN IPv6 Address Once connected the WAN IPv6 address will be displayed here IPv6 WAN Default Gateway Once connected the IPv6 WAN Default Gateway address will be displayed here DS Lite is an IPv6 connection type Af...

Page 42: ...r using the wizard click WirelessConnectionSetupWizardand refer to page 41 Click Add Wireless Device with WPS if you want to add a wireless device using Wi Fi Protected Setup WPS and refer to page 43 If you want to manually configure the wireless settings on your router click Manual Wireless Network Setup and refer to the next page ...

Page 43: ...icates the channel setting for the DIR 815 The Channel can be changed to fit the channel setting for an existing wireless network or to customize the wireless network If you enable Auto Channel Selection this option will be greyed out Select the transmit rate It is strongly suggested to select Best Automatic for best performance Select the Channel Width Auto 20 40 This is the default setting Selec...

Page 44: ... amount of interference Indicates the channel setting for the DIR 815 The Channel can be changed to fit the channel setting for an existing wireless network or to customize the wireless network If you enable Auto Channel Selection this option will be greyed out Select the transmit rate It is strongly suggested to select Best Automatic for best performance Select the Channel Width Auto 20 40 This i...

Page 45: ...2 11i and uses Advanced Encryption Standard AES instead of TKIP User authentication which is generally missing in WEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only a...

Page 46: ...eless Connection Setup Wizard Check the Manually set 5GHz band Network Name box to manuallysetyourdesiredwirelessnetworknameforthe5GHzband Type your desired wireless network name SSID Automatically Select this option to automatically generate the router s network key and click Next Manually Select this option to manually enter your network key and click Next ...

Page 47: ...on 3 Configuration IfyouselectedAutomatically thesummarywindowwilldisplay yoursettings Writedownthesecuritykeyandenterthisonyour wireless clients Click Save to save your settings If you selected Manually the following screen will appear ...

Page 48: ...ss Device with WPS Add Wireless Device with WPS Wizard If you select Manual a settings summary screen will appear Write down the security key and enter this on your wireless clients Click OK to finish Select Auto to add a wireless client usingWPS Wi Fi Protected Setup and then click Next Skip to the next page ...

Page 49: ...s method you must know the wireless client s 8 digit PIN and click Connect PBC Select this option to use PBC Push Button method to add a wireless client Click Connect Once you click Connect you will have a 120 second time limit to apply the settings to your wireless client s and successfully establish a connection ...

Page 50: ... WPA Personal 3 Next to WPA Mode select Auto WPA2 Only or WPA Only Use Auto if you have wireless clients using both WPA and WPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to Group Key Update Interval enter the amount of time before the group key used for broadcast and multicast data is changed 3600 is default 6 Next to Pre Shared Key enter a key passphrase The key is entered as ...

Page 51: ...he IP address of the router 192 168 0 1 Click on Setup and then click Wireless Settings on the left side 2 Next to Security Mode select WPA Enterprise 3 Next to WPAMode select Auto WPA2Only orWPAOnly Use Auto if you have wireless clients using both WPA and WPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to Group Key Update Interval enter the amount of time before the group key us...

Page 52: ...ADIUS Server Port enter the port you are using with your RADIUS server 1812 is the default port 8 Next to RADIUS Server Shared Secret enter the security key 9 Click Advanced to enter settings for a secondary RADIUS Server 10 Click Save Settings to save your settings ...

Page 53: ...s once you click Save Settings you will need to enter the new IP address in your browser to get back into the configuration utility Enter the Subnet Mask The default subnet mask is 255 255 255 0 Enter a name for the router Enter the Domain name Optional UnchecktheboxtotransfertheDNSserverinformationfrom yourISPtoyourcomputers Ifchecked yourcomputerswill use the router for a DNS server Router IP Ad...

Page 54: ...n EnterthestartingandendingIPaddressesfortheDHCPserver s IP assignment Note If you statically manually assign IP addresses to your computers or devices make sure the IP addresses are outside of this range or you may have an IP conflict The length of time for the IP address lease Enter the Lease time in minutes Enable this feature to broadcast your networks DHCP server to LAN WLAN clients NetBIOSal...

Page 55: ...ink DIR 815 User Manual Section 3 Configuration NetBIOS Node WINS IP Address Select the different type of NetBIOS node Broadcast only Point to Point Mixed mode and Hybrid Enter your WINS Server IP address es ...

Page 56: ... Address must be within the DHCP IP Address Range Enter the MAC address of the computer or device If you want to assign an IP address to the computer you are currently on click this button to populate the fields Click to save your entry You must click Save Settings at the top to activate your reservations Displays any reservation entries Displays the host name name of your computer or device MAC A...

Page 57: ...s This option uses OpenDNS Includes Advanced DNS FamilyShield and customizableblockingofmalwareandphishingsites You may also customize filtering of web content by category This option uses OpenDNS DNS servers will be provided via DHCP by your ISP or you may manually enter DNS servers Advanced DNS Service is a free security option that provides anti phishing protection to your network and offers na...

Page 58: ...ly configure the connection For the beginner user that has not configured a router before click on the IPv6 Internet Connection Setup Wizard button and the router will guide you through a few simple steps to get your network up and running Fortheadvanceduserthathasconfiguredarouterbefore click on the Manual IPv6 Internet Connection Setup button to input all the settings manually ToconfiguretheIPv6...

Page 59: ...zard button and the router will guide you through a few simple steps to get your network up and running Click Next to continue to the next page Click Cancel to discard the changes made and return to the main page The router will try to detect whether its possible to obtain the IPv6 Internet connection type automatically If this succeeds then the user will be guided through the input of the appropr...

Page 60: ...ou will need to ensure that any PPPoE client software on your computers has been removed or disabled The 3 options available on this page are IPv6 over PPPoE Static IPv6 address and Route and Tunneling Connection Choose the required IPv6 Internet Connection type and click on the Next button to continue Click on the Prev button to return to the previous page Click on the Cancel button to discard al...

Page 61: ...elect the PPPoE Session value used here This option will state that this connection shares it s information with the already configured IPv6 PPPoE connection or the user can create a new PPPoE connection here User Name Enter the PPPoE username used here If you do not know your user name please contact your ISP Password Enter the PPPoE password used here If you do not know your password please cont...

Page 62: ...ary IPv6 DNS Address LAN IPv6 Address The Link local address is used by nodes and routers when communicating with neighboring nodes on the same link This mode enables IPv6 capable devices to communicate with each other on the LAN side Enter the WAN IPv6 address for the router here Enter the WAN subnet prefix length value used here Enter the WAN default gateway IPv6 address used here Enter the WAN ...

Page 63: ...prefix value here 6rd Border Relay IPv4 Address Enter the 6rd border relay IPv4 address used here IPv6 DNS Server Enter the primary DNS Server address used here The IPv6 Internet Connection Setup Wizard is complete Click on the Connect button to continue Click on the Prev button to return to the previous page Click on the Cancel button to discard all the changes made and return to the main page Tu...

Page 64: ...6 in IPv4 Tunnel 6to4 6rd and Link local If you are unsure of your connection method please contact your IPv6 Internet Service Provider Note If using the PPPoE option you will need to ensure that any PPPoE client software on your computers has been removed or disabled Auto Detection Select Auto Detection to have the router detect and automatically configure your IPv6 setting from your ISP ...

Page 65: ...utomatic IPv6 address assignment Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the start IPv6 Address for the DHCPv6 range for your local computers Enter the end IPv6 Address for the DHCPv6 range for your local computers Enter the IPv6 Address Lifetime in minutes My IPv6 Connection WAN IPv6 Address Settings LAN IPv6 Address LAN Link Local Address Enable Autoconfiguration Autoc...

Page 66: ...AN Link Local Address Check to enable the Autoconfiguration feature Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the start IPv6 Address for the DHCPv6 range for your local computers Enter the end IPv6 Address for the DHCPv6 range for your local computers Enter the IPv6 Address Lifetime in minutes My IPv6 Connection IPv6 DNS Settings Primary Secondary DNS Address LAN IPv6 Addr...

Page 67: ...uring which the Internet connection is maintained during inactivity To disable this feature enable Auto reconnect MaximumTransmissionUnit youmayneedtochangetheMTUfor optimalperformancewithyourspecificISP 1492isthedefaultMTU Select either Obtain DNS server address automatically or Use the following DNS Address Enter the primary and secondary DNS server addresses Enter the LAN local IPv6 address for...

Page 68: ...art IPv6 Address Range End IPv6 Address Lifetime Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the start IPv6 Address for the DHCPv6 range for your local computers Enter the end IPv6 Address for the DHCPv6 range for your local computers Enter the IPv6 Address Lifetime in minutes ...

Page 69: ... the Autoconfiguration feature Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the start IPv6 Address for the DHCPv6 range for your local computers Enter the end IPv6 Address for the DHCPv6 range for your local computers Enter the Router Advertisement Lifetime in minutes My IPv6 Connection IPv6 in IPv4 Tunnel Settings LAN IPv6 Address LAN Link Local Address Enable Autoconfigurat...

Page 70: ... to enable the Autoconfiguration feature Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the start IPv6 Address for the DHCPv6 range for your local computers Enter the end IPv6 Address for the DHCPv6 range for your local computers Enter the IPv6 Address Lifetime in minutes My IPv6 Connection 6 to 4 Settings Primary Secondary DNS Address LAN IPv6 Address LAN Link Local Address En...

Page 71: ... Please contact your ISP for more information Enter the LAN local IPv6 address for the router Displays the Router s LAN Link Local Address Check to enable the Autoconfiguration feature Select Stateful DHCPv6 SLAAC RDNSS or SLAAC Stateless DHCPv6 Enter the Router Advertisement Lifetime in minutes My IPv6 Connection WAN IPv6 Settings LAN IPv6 Address LAN Link Local Address Enable Autoconfiguration A...

Page 72: ... Link DIR 815 User Manual Section 3 Configuration Select Link Local Only from the drop down menu Displays the IPv6 address of the router My IPv6 Connection LAN IPv6 Address Settings Link Local Connectivity ...

Page 73: ...r DHCP you computer will be listed in the ComputerNamedrop downmenu Selectyourcomputer and click Enter the port that you want to open next to Public Port and Private Port The public and private ports are usually thesame ThepublicportistheportseenfromtheInternet side and the private port is the port being used by the application on the computer within your local network Select TCP UDP or Both from ...

Page 74: ...own menu Select your computer and click Enter the port that you want to open next to Public Port and Private Port The public and private ports are usually the same The public port is the port seen from the Internet side and the private port is the port being used by the application on the computer within your local network Select TCP UDP or Both from the drop down menu Use the drop down menu to sc...

Page 75: ... enabled The schedule may be set to Always which will allow the particular service to always be enabled You can create your own times in the Tools Schedules section Enable Checkbox Name Trigger Traffic Type Firewall Traffic Type Schedule Application Rules Some applications require multiple connections such as Internet gaming video conferencing Internet telephony and others These applications have ...

Page 76: ...ify a single local IP by entering the IP in the top box or enter a range of IPs first IP of the range in the top box and the last IP of the range in the bottom one Specify a single remote IP by entering the IP in the top box or enter a range of IPs first IP of the range in the top box and the last IP of the range in the bottom one Use the Protocol drop down menu to select the traffic type Select t...

Page 77: ...omputer Name drop down menu and click to copy that MAC Address The schedule of time when the Network Filter will be enabled The schedule may be set to Always which will allow the particular service to always be enabled Click the NewSchedule button to create your own schedule Configure MAC Filtering Enable Checkbox MAC Address DHCP Client List Schedule Use MAC Media Access Control Filters to allow ...

Page 78: ...l Wizard Add Policy The Access Control section allows you to control access in and out of your network Use this feature to only grant access to approved sites limit web access based on time or dates and or block access from applications like P2P utilities or games Click Next to continue with the wizard Access Control Wizard ...

Page 79: ...rop down menu and then click Next to continue EnterthefollowinginformationandthenclickNexttocontinue Address Type Select IP address MAC address or Other Machines IP Address Enter the IP address of the computer you want to apply the rule to MachineAddress EnterthePCMACaddress i e 00 00 00 00 00 Select the filtering method and then click Next to continue ...

Page 80: ... Dest IP Start Enter the starting IP address Dest IP End Enter the ending IP address Protocol Select the protocol Dest Port Start Enter the starting port number Dest Port End Enter the ending port number To enable web logging click Enable Click Save to save the access control rule Yournewlycreatedpolicywillnowshowupunder PolicyTable ...

Page 81: ...x on the left side to enable theWebsite Filter EnterthekeywordsorURLsthatyouwanttoalloworblock The schedule of time when the Website Filter will be enabled The schedule may be set to Always which will allow the particular service to always be enabled Click the New Schedule button to create your own schedule Website Filters are used to allow you to set up a list of Web sites that can be viewed by m...

Page 82: ...p to save the settings This section will list any rules that are created You may click the Edit icon to change the settings or enable disable the rule or click the Delete icon to remove the rule Name Action Enable Remote IP Start Remote IP End Add Inbound Filter Rules List The Inbound Filter option is an advanced method of controlling data received from the Internet With this feature you can confi...

Page 83: ...and port of the outgoing connection Enable this feature to protect your network from certain kinds of spoofing attacks If an application has trouble working from behind the router you can expose one computer to the Internet and run the application on that computer Note Placing a computer in the DMZ may expose that computer toavarietyofsecurityrisks Useofthisoptionisonlyrecommended as a last resort...

Page 84: ...NAT ThisALGmayinterferewiththeoperationofsuchVPNclients Ifyouarehavingtroubleconnectingwithyourcorporatenetwork try turning this ALG off Please check with the system administrator of your corporate network whether your VPN client supports NAT traversal Allows application that uses RealTime Streaming Protocol to receive streaming media from the Internet QuickTime and Real Player are some of the com...

Page 85: ...ke this route Enter the netmask of the route please note that the octets must match your destination IP address Enter your next hop gateway to be taken if this route is used The route metric is a value from 1 to 16 that indicates the cost of using this route A value 1 is the lowest cost and 15 is the highest cost Select the interface that the IP packet must use to transit out of the router when th...

Page 86: ...res it WMM is QoS for your wireless network This will improve the quality of video and voice applications for your wireless clients Check this box to reduce the guard interval time therefore increasing the data capacity However it s less reliable and may create higher data loss Enable this option to reduce interference from other wireless networks in your area If the channel width is operating at ...

Page 87: ...ss Security setting of WPA2 is automatically used Enable the Wi Fi Protected Setup feature Note if this option is unchecked the WPS button on the side of the router will be disabled Check to disable theWPS PIN method of securing your network This will not affect the Push Button method A PIN is a unique number that can be used to add the router to an existing network or to create a new network Only...

Page 88: ...hin 2 minutes The button will light solid blue for 5 seconds when the device has successfully been added to the network There are several ways to add a wireless device to your network A registrar controls access to the wireless network A registrar only allows devices onto the wireless network if you have entered the PIN or pressed a specialWi Fi Protected Setup button on the device The router acts...

Page 89: ...o be pinged You may set the port speed of the Internet port to 10Mbps 100Mbps or auto Some older cable or DSL modems may require you to set the port speed to 10Mbps Check the Enable Multicast Streams box to allow multicast traffic to pass through the router from the Internet Check the Enable IPv6 Multicast Streams box to allowmulticasttraffictopassthroughtherouterfrom the Internet Enable UPnP Enab...

Page 90: ...ID that is different from your main wireless network Check to allow network connectivity between the different zones created Select the type of security or encryption you would like to enable for the guest zone Enable Guest Zone Schedule Wireless Network Name Enable Routing Between Zones Security Mode The Guest Zone feature will allow you to create temporary zones that can be used by guests to acc...

Page 91: ...Pv6 address range in the adjacent IP Address Range field Use the Dest drop down menu to specify the interface that connects to the destination IP addresses of the firewall rule Enter the destination IPv6 address range in the adjacent IP Address Range field Enable Checkbox Name Action Source Dest Use the drop down menu to select the time schedule that the IPv6 Firewall Rule will be enabled on The s...

Page 92: ...er the IPv6 address prefix length of the packets that will take this route Enter the metric value for this rule here Use the drop down menu to specify if the IP packet must use the WAN or LAN interface to transit out of the Router Enterthenexthopthatwillbetakenifthisrouteisused Route List Name Destination IP Prefix Length Metric Interface Gateway This page allows you to specify custom routes that ...

Page 93: ...er securely This means to connect to the router you must enter https 192 168 0 1 for example instead of http 192 168 0 1 Remote management allows the DIR 815 to be configured from the Internetbyawebbrowser Ausername passwordisstillrequiredtoaccess theWeb Management interface TheportnumberusedtoaccesstheDIR 815isusedintheURL Example http x x x x 8080 whereas x x x x is the Internet IP address of th...

Page 94: ...ime manually select enabled or disabled and enter a start date and an end date for daylight saving time NTP is short for Network Time Protocol A NTP server will synch the time and date with your router This will only connect to a server on the Internet not a local server Check the box to enable this feature Enter the IP address of a NTP server or select one from the drop down menu To manually inpu...

Page 95: ...r You may send these logs to a SysLog server on your network Enable Logging to SysLog Server SysLog Server IP Address Check this box to send the router logs to a SysLog Server The address of the SysLog server that will be used to send the logs You may also select your computer from the drop down menu only if receivinganIPaddressfromtherouterviaDHCP ...

Page 96: ...notification via email Enter the email address where you want the email sent Enter the text that you want to appear in the subject line of the e mail that is sent Enter the SMTP server address for sending email If your SMTP server requires authentication select this option Enter your account for sending email Enterthepasswordassociatedwiththeaccount Re type the password associated with the account...

Page 97: ...t the time the router was shipped from the factory Any settings that have not been saved will be lost including any rules that you have created If you want to save the current router configuration settings use the Save button above Click to reboot the router If you previously installed a language pack and want to revert all the menus on the Router interface back to the default language settings cl...

Page 98: ...uage pack click Browse to locate the language pack Click Upload to complete the load the new language pack Firmware Information Firmware Upgrade Language Pack Upgrade Firmware Use the Firmware window to upgrade the firmware of the Router and install language packs If you plan to install new firmware make sure the firmware you want to use is on the local hard drive of the computer If you want to in...

Page 99: ...g a domain name linked to a changing IP Address Check the box to enable DDNS Select your DDNS provider from the drop down menu or enter the DDNS server address EntertheHostNamethatyouregisteredwithyourDDNS service provider Enter the Username or key for your DDNS account Enter the Password or key for your DDNS account Enter a timeout time in hours Displays the current connection status DDNS for IPv...

Page 100: ...tered with your DDNS service provider Once you save your entry the IPv6 DDNS host information will be displayed here Check to enable the entry Displays the name of your IPv6 DDNS host Displays the IPv6 address of your computer server associated with the IPv6 DDNS host Click the edit icon to make changes to the entry or click the delete icon to remove the entry ...

Page 101: ... and click Ping Click Stop to stop sending Ping packets The IPv6 Ping Test is used to send IPv6 Ping packets to test if a computer is on the Internet Enter the IPv6 Address that you wish to Ping and click Ping Click Stop to stop sending IPv6 Ping packets The results of your Ping IPv6 Ping attempts will be displayed here System Check Ping Test IPv6 Ping Test Ping Results ...

Page 102: ...ck the Add button for your schedules to go into effect The list of schedules will be listed here Click the Edit icon to make changes or click the Delete icon to remove the schedule Name Days Time Add Schedule Rules List Schedules Schedules can be created for use with enforcing rules For example if you want to restrict web access to Mon Fri from 3pm to 8pm you could create a schedule selecting Mon ...

Page 103: ...isplayed Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection Device Info Status Displays the router s time and firmware version Displays the MAC address and the public IP settings Displays the MAC address and the private local IP settings for the router Displays the wireless MAC address and your wireless settings such as SSID and Channel ThefirstWirelessLA...

Page 104: ...outer logs Click this button to view the last page of the Router logs Click this button to view the previous page of the Router logs Click this button to view the next page of the Router logs Clears all of the log contents Click this button to open the Tools Email Settings screen so that you can change the Email configuration for sending logs The router automatically logs records events of possibl...

Page 105: ... The screen below displays the Traffic Statistics Here you can view the amount of packets that pass through the DIR 815 on both the WAN LAN ports and both the 802 11n g 2 4GHz and 802 11n a 5GHz wireless bands The traffic counter will reset if the device is rebooted ...

Page 106: ...ration Internet Sessions The Internet Sessions page displays full details of active Internet sessions through your router An Internet session is a conversationbetweenaprogramorapplicationonaLAN sidecomputerandaprogramorapplicationonaWAN sidecomputer ...

Page 107: ... User Manual Section 3 Configuration The wireless client table displays a list of current connected wireless clients This table also displays the connection time and MAC address of the connected wireless clients Wireless ...

Page 108: ...103 D Link DIR 815 User Manual Section 3 Configuration Routing This page will display your current routing table ...

Page 109: ...104 D Link DIR 815 User Manual Section 3 Configuration IPv6 The IPv6 page displays a summary of the Router s IPv6 settings and lists the IPv6 address and host name of any IPv6 clients ...

Page 110: ...105 D Link DIR 815 User Manual Section 3 Configuration IPV6 Routing This page displays the IPV6 routing details configured for your router ...

Page 111: ...106 D Link DIR 815 User Manual Section 3 Configuration Support ...

Page 112: ...ters media players Blu ray DVD players wireless printers and cameras will have a WPS button or a software utility with WPS that you can press to connect to the DIR 815 router Please refer to your user manual for the wireless device you want to connect to make sure you understand how to enableWPS Once you know follow the steps below Step 1 Press the WPS button on the DIR 815 for about 1 second The ...

Page 113: ...ess router or access point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 1 Click on the wireless icon in your system tray lower right corner 2 The utility will display any available wireless networks in your area Wireless Icon Windows 7 WPA WPA2 ...

Page 114: ...ould like to connect to and click the Connect button If you get a good signal but cannot access the Internet check your TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 4 The following window appears while your computer tries to connect to the router ...

Page 115: ...ase that is on your router and click Connect You can also connect by pushing the WPS button on the router It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 116: ...reless Network TheWPS feature of the router can be configured usingWindows 7 Carry out the following steps to useWindows 7 to configure the WPS feature of the router 1 Click the Start button and select Computer from the Start menu 2 Click the Network option WPS ...

Page 117: ...ual Section 5 Connecting to a Wireless Network 3 Double click the DIR 815 4 Input the WPS PIN number displayed in the WPS window on the Router s LCD screen or in the Setup Wireless Setup menu in the Router s Web UI and click Next ...

Page 118: ...113 D Link DIR 815 User Manual Section 5 Connecting to a Wireless Network 5 Type a name to identify the network 6 To configure advanced settings click the icon Click Next to continue ...

Page 119: ... is being configured Wait for the configuration to complete 8 The following window informs you that WPS on the DIR 815 has been setup successfully Make a note of the security key as you may need to provide this security key if adding an older wireless device to the network in the future 9 Click Close to complete WPS setup ...

Page 120: ...Right click on the wireless computer icon in your system tray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect button If you get a good s...

Page 121: ...configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open theWindowsVista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 122: ...e same security key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 123: ...both enabled and configured There are three basic methods to accomplish this use Windows Vista s built in support for WCN 2 0 use software provided by a third party or manually configure If you are running Windows Vista log into the router and click the Enable checkbox in the Basic Wireless section Use the Current PIN that is displayed on the Advanced Wi Fi Protected Setup section or choose to cli...

Page 124: ... option similar to theWindows XP utility as seen below Right clickonthewirelesscomputericoninyoursystemtray lower right corner next to the time Select View Available Wireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or Theutilitywilldisplayanyavailablewirelessnetworksinyourarea Click on a network displayed using the SSID ...

Page 125: ...ur wireless adapter If you are joining an existing network you will need to know the WPA key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower rightcornerofscreen Select ViewAvailableWireless Networks WPA WPA2 ...

Page 126: ...sNetworkConnectionboxwillappear EntertheWPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct The WPA PSK passphrase must be exactly the same as on the wireless router ...

Page 127: ...ROM chip in the device itself Your computer must be on the same IP subnet to connect to the web based utility Make sure you have an updated Java enabled web browser We recommend the following Microsoft Internet Explorer6 and higher Mozilla Firefox 3 and higher Google Chrome 8 and higher Apple Safari 4 and higher Verifyphysicalconnectivitybycheckingforsolidlinklightsonthedevice Ifyoudonotgetasolidl...

Page 128: ... This should open the login page for your web management If you still cannot access the configuration unplug the power to the router for 10 seconds and plug back in Wait about 30 seconds and try accessing the configuration If you have multiple computers try connecting using a different computer 2 What can I do if I forgot my password If you forgot your password you must reset your router Unfortuna...

Page 129: ... increments of ten Ex 1492 1482 1472 etc Note AOL DSL users must use MTU of 1400 To find the proper MTU Size you ll have to do a special ping of the destination you re trying to go to A destination could be another computer or a URL Click on Start and then click Run Windows 95 98 and Me users type in command Windows NT 2000 and XP users type in cmd and press Enter or click OK Once the window opens...

Page 130: ...h 1452 28 1480 Once you find your MTU you can now configure your router with the proper MTU size To change the MTU rate on your router follow the steps below Open your browser enter the IP address of your router 192 168 0 1 and click OK Enter your username admin and password blank by default Click OK to enter the web configuration page for the device Click on Setup and then click Manual Configure ...

Page 131: ...elessLANsareusedincreasinglyinbothhomeandofficeenvironments andpublicareassuchasairports coffeeshops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applications they use on a...

Page 132: ...u can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a device called an Access Point AP connects computers to the network The access point has a small ...

Page 133: ... wireless Wirelesstechnologyasbecomesopopularinrecentyearsthatalmosteveryoneisusingit whetherit sforhome office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message etc Gets rid of the cables around the house Simple and easy to use Small Office and Home Office Stay on top of everything at home as you would at office Re...

Page 134: ...f setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to place the router access point as high as possible in the room so the signal gets dispersed throughout your home If you have a tw...

Page 135: ...to peer communication using wireless network adapters on each computer such as two or more DIR 815 wireless network Cardbus adapters An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router or access point An Ad Hoc network contains only clients such as laptops with wireless cardbus adapters All the adapters must ...

Page 136: ...y your IP address please follow the steps below Click on Start Run In the run box type cmd and click OK Windows 7 Vista users type cmd in the Start Search box At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter Iftheaddressis0 0 0 0 checkyouradapterinstallation security settings and the settings on your router Some firewa...

Page 137: ...ep 2 Right click on the Local Area Connection which represents your network adapter and select Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 ...

Page 138: ...1 26Mbps 54 19 5Mbps 40 5 12Mbps 27 6 5Mbps 13 5 Wireless Frequency Range2 2 4GHz to 2 483GHz 5 15GHz to 5 25GHz3 5 725GHz to 5 825GHz3 Antenna Type Two 2 external antennas Operating Temperature 32 F to 104 F 0 C to 40 C Humidity 95 maximum non condensing Safety Emissions FCC CE IC C Tick CSA International Dimensions L 6 25 inches 158 87 mm W 4 72 inches 120 04 mm H 1 27 inches 32 18 mm Warranty 1...

Page 139: ...against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio ...

Page 140: ...equirements please avoid direct contact to the transmitting antenna during transmitting If this device is going to be operated in 5 15 5 25GHz frequency range then it is restricted in indoor environment only This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are coun...

Page 141: ... i The device for the band 5150 5250 MHz is only for indoor usage to reduce potential for harmful interference to co channel mobile satellite systems ii The maximum antenna gain 2dBi permitted for devices in the band 5725 5825 MHz to comply with the e i r p limits specified for point to point and non point to point operation as appropriate as stated in section A9 2 3 In addition users should also ...

Page 142: ...L code and the LGPL code for this product and the terms of the GPL and LGPL WRITTEN OFFER FOR GPL AND LGPL SOURCE CODE Where such specific license terms entitle you to the source code of such software D Link will provide upon written request via email and or traditional paper mail the applicable GPL and LGPLsource code files via CD ROM for a nominal cost to cover shipping and media charges as allo...

Page 143: ...ive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two steps 1 assert copyright on the software and 2 offer you this License giving you legal permission to copy distribute and or modify it For the developers and authors protection the GPL clearly explains that there is no warranty for this free softwa...

Page 144: ...on with or without modification making available to the public and in some countries other activities as well To convey a work means any kind of propagation that enables other parties to make or receive copies Mere interaction with a user through a computer network with no transfer of a copy is not conveying An interactive user interface displays Appropriate Legal Notices to the extent that it inc...

Page 145: ...communication or control flow between those subprograms and other parts of the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 2 Basic Permissions All rights granted under this License are granted for the term of copyright on the Pro...

Page 146: ...of any warranty and give all recipients a copy of this License along with the Program You may charge any price or no price for each copy that you convey and you may offer support or warranty protection for a fee 5 Conveying Modified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 ...

Page 147: ...this License on a durable physical medium customarily used for software interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is allow...

Page 148: ...s transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been instal...

Page 149: ...uthors of the material or e Declining to grant rights under trademark law for use of some trade names trademarks or service marks or f Requiring indemnification of licensors and authors of that material by anyone who conveys the material or modified versions of it with contractual assumptions of liability to the recipient for any liability that these contractual assumptions directly impose on thos...

Page 150: ...ive new licenses for the same material under section 10 9 Acceptance Not Required for Having Copies You are not required to accept this License in order to receive or run a copy of the Program Ancillary propagation of a covered work occurring solely as a consequence of using peer to peer transmission to receive a copy likewise does not require acceptance However nothing other than this License gra...

Page 151: ...its contributor version In the following three paragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringement To grant such a patent license to a party means to make such an agreement or commitment not to enforce a patent against the party If you convey ...

Page 152: ...gree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program 13 Use with the GNU Affero General Public License Notwithstanding any other provision of this License you have permission to link or combine any covered work with...

Page 153: ...imitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEI...

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