DVX IPPBX
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Enable
: Check the checkbox to enable call back feature.
Strip
:The received caller ID might have some additional digits in front of it and it will not be
possible for you to call back directly, you can specify here to remove some digits before
calling back.
Prepend
:After the number has been manipulated by the “
Strip
” option, you can use this
option to add some extra digits in front before calling back.
DialPlan
:Choose an appropriate dial plan to make sure the IPPBX system has the permissions
for outbound calling.
Click “
New Callback Number
” to add a call back number.
Callback Number
: The number which will be used to call into the IPPBX system and will be
handled by the Callback feature.
Destination
: An extension or another call destination which will be used to call the callback
number.
In the above example, if the caller 13880424687 called the IPPBX system, IPPBX will disconnect
this call and make a call back to this number using extension 410.
In the call back destination field you can even set the destination to a conference, call queue or
DISA, so the callers can access these functionalities all at the companies expense.
4.17 Phone Book
The phone book on the DVX IPPBX system is similar to a contact list on acellular phone. You can
add the contacts to the IPPBX system from
Advanced->Phone Book
page.To do this Click “
New
Contact
” to create a new contact record.