DVX-2000MS-5P / DVX-2000MS-10P
What is VoiceCenter
™
?
D-Link
®
VoiceCenter™, a Microsoft
®
Response Point™
phone system, is an IP-based phone system designed for
small to medium-sized businesses (SMB) with support
for up to 50 users. VoiceCenter provides numerous
advantages over traditional PSTN (analog) phone
systems while retaining the reliability of PSTN phone
lines
1
for accepting inbound and making outbound calls.
Unlike previous generations of complicated, hard-to-use
IP-based products, VoiceCenter is easy to install, manage,
and maintain. Rather than taking days, it only takes a short
amount of time to get the phone system up and running.
VoiceCenter is also portable - businesses that need to
relocate offices can easily take the phone system along.
In addition, while D-Link provides a solid phone system
hardware, the integrated Microsoft Response Point phone
system software provides state-of-the-art features such as
Voice-activated Dialing and Voicemail Access, Automated
Attendant for routing calls, Call Logs for managing phone
usage, and Automatic Phone and Gateway Discovery that
allows for a simplified setup process.
What is Included with VoiceCenter?
There are two VoiceCenter bundles: the DVX-2000MS-5P
and DVX-2000MS-10P. They both include one DVX-2000MS
PBX/Base Unit, one DVG-3104MS PSTN Gateway, and the
Microsoft Response Point phone system software. In
addition, the DVX-2000MS-5P includes five DPH-128MS IP
Phones while the DVX-2000MS-10P includes ten phones.
There are no additional fees or licenses required to add
more phones or Gateways to the system. Simply add more
as needed - up to 50 phones and 8 PSTN lines
1
.
Additional VoiceCenter features include 2-way intercom,
or 1-way pages using the intercom system, VPN access
enabling people to use the phone system remotely, and
automatic parked-call return. You can even schedule
an Automated Receptionist to handle calls after-hours,
holidays, or even during business closures.
How Does It All Work Together?
The DVX-2000MS PBX/Base Unit is the heart of
VoiceCenter that runs the Microsoft Response Point
phone system software. It is also responsible for routing
all inbound/outbound calls as well as internal calls. Using
the Microsoft Response Point phone system software
on a networked PC, the DVX-2000MS can be configured
and easily managed. In addition, the software facilitates
hardware setup by providing Automatic Phone and
Gateway Discovery feature that automatically detects
when new IP phones or PSTN gateways are connected
to a network.
The DVG-3104MS PSTN Gateway enables SMBs to
connect PSTN lines
1
to a VoiceCenter IP-based phone
system on a network. The Gateway provides four PSTN
(FXO) ports for connecting up to four separate PSTN
lines
1
. Another DVG-3104MS can be added to a network to
accommodate up to eight PSTN lines
1
.
The DPH-128MS IP Phone includes many standard and
advanced features not found in analog phone systems.
With features such as PoE support, a 3.2” grayscale
graphical LCD that provides features such as date and
time, calling party and number, presence information,
four navigational keys to guide you through all the call
features and functions, twelve programmable functional
keys, VPN access and much more. With the built-in
Microsoft Response Point (RP) button, users have one-
touch access to Voice-activated commands. Voice-
activated Dialing is one of the Voice-activated commands
that enable users to reach anyone in the company
directory or their Microsoft Outlook address book by
simply saying their name. Users can also transfer, park,
and retrieve calls the same way. Voicemail to e-mail
forwarding is another convenient feature. You can easily
view incoming and outgoing phone calls made by using
the Call History function. Installing the DPH-128MS is a
breeze since there is no need to run additional Ethernet
cables to desktops. This phone provides two Ethernet
ports for connecting to a network and PC. Setting up new
phone extensions is just as easy and only takes a few
simple steps to complete.
Next-generation SMB Phone System
By building a solid, dependable hardware platform to run
a powerful yet easy to use, install, and manage phone
software, D-Link and Microsoft have accomplished
creating the next-generation SMB phone system. D-Link
VoiceCenter, a Microsoft Response Point phone
system, is the clear choice for today’s productivity and
efficiency-minded small to medium-sized business.
VoiceCenter™ Multiline IP-based Phone System
FEATURES & BENEFITS
+ A Microsoft
®
Response Point™ Phone
System
+ Designed with Simplicity in Mind: Easy
to Install, Use, and Manage
+ Scalable – Add Up to 50 Phones and 8
Phone Lines
1
to a Network
+ No Fees or Licenses Required for
Adding More Phones or Gateways
+ Auto Phone and Gateway Discovery
Feature Makes Installing Hardware
Quick and Easy
+ Large Grayscale Graphical LCD
+ Twelve Programmable Function Keys
– Line, One-Touch Dial, Park
+ Three Soft Keys – MWI, Call History,
Conference & Internet Radio
+ One-touch Voice-activated Dialing and
Voicemail Access
+ Automated Attendant for Directing
Incoming/Transferring/Parking/
Retrieving Calls
+ VPN Access
+ 3-way Call-conferencing
+ Intercom and Paging
+ Full Duplex Speakerphone
+ Voicemail to E-mail Forwarding
+ Incoming Call Notification on a PC
+ Microsoft Outlook Contact Integration
+ Two-click Backup and Restore
