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DSH-C130

FAQ Ver.1.1

June 23th, 2017

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Summary of Contents for DSH-C130

Page 1: ...DSH C130 FAQ Ver 1 1 June 23th 2017 ...

Page 2: ...from my DSH C310 camera trigger other HomeKit accessories 20 Q15 How do I view my DSH C310 camera from the Internet remote access 20 Q16 Will the DSH C310 camera work with other smart home devices like alarm smart plugs etc from D Link and other brands 20 Q17 Does the DSH C310 support cloud based recordings 21 Q18 What are the requirements for the DSH C310 camera 21 Q19 How do I update the firmwar...

Page 3: ...2 Q1 Where do I get the Omma app or software Any iOS device with iOS 10 1 or above and go to App store and download the Omna App ...

Page 4: ...tup DSH C310 using Omna App Before you start pairing please make sure your mobile is connected to your router And the Bluetooth on your IOS device must be on 1 Power up the Camera please wait for DSH C310 to boot up ...

Page 5: ...4 2 Camera LED will blink amber when it is ready for setup ...

Page 6: ...5 Have the HomeKit Setup Code HomeKit Pairing Code ready for scan Sticker attached to the device and Quick Installation Card 3 Position the HomeKit code in you mobile camera frame ...

Page 7: ...6 4 Tap on Next once your camera identified ...

Page 8: ...7 Using Home App 1 Select Add Accessory ...

Page 9: ...8 2 Make sure you connected to your WIFI network and turn on your Bluetooth for Pairing purpose 3 Select the DSH C310 or Compatible Apple Home Kit device to add ...

Page 10: ...eract with other HomeKit enabled devices The Omna app provides additional functionality including local recording and playback adjustment of motion detection settings and firmware upgrades We would recommend that you use both the Omna and Home apps concurrently in order to get the greatest benefit from all of the great features offered by the 180 Cam HD A comparison of the features supported by ea...

Page 11: ...view This detection can produce a notification on your mobile device trigger local recording to a microSD card or initiate an automation policy Motion detection is turned on by default in both the Omna and Home apps You can adjust motion detection settings as follows Omna app 1 Go to the Camera s page and tap the Settings icon 2 Tap the Motion Detection menu item from the list ...

Page 12: ...shading indicates that an area is being monitored for motion detection Sensitivity You can adjust the motion detection sensitivity by sliding the marker along the scale Motion Retrigger Delay Select the length of time the camera will wait before sending subsequent notifications This is useful in areas where continuous motion may be occurring HomeKit app to receive motion detection notifications 1 ...

Page 13: ...12 2 Tap Details 3 Tap Status and Notifications ...

Page 14: ...d Q5 What type of microSD card is recommended for my DSH C310 camera The DSH C310 camera will accept most microSD cards We recommend that you use a microSD card which meets the following specifications microSD microSDHC High Capacity microSDXC eXtended Capacity Up to 128GB Speed class Class 10 or higher ...

Page 15: ...on the bottom of the camera for 10 seconds and then release Once the camera reboots follow the Quick Start Guide to set up the camera Q7 What is the function of DSH C310 LED Red means DSH C310 is unable to connect wife Orange means DSH C310 is connecting wifi successfully Q8 The LED on the front of the device is flashing green what does this indicate A flashing green LED indicates that the camera ...

Page 16: ...t the camera cannot connect to the Wi Fi network to which it has been configured Under this condition you should check that your Wi Fi network is functioning correctly Wi Fi router is powered on and wireless functionality enabled and the camera is within range of the Wi Fi network or not If the Wi Fi network is functioning correctly and the camera LED is still red it means that the camera in unabl...

Page 17: ... You will need to reconfigure the camera If you need to reinstall your camera you can reset it back to the factory default settings To reset press and hold the reset button on the bottom of the camera with a paper clip until the LED turns red then release Allow 1 minute to reboot Once the camera has rebooted follow the Quick Start Guide to reconfigure your camera ...

Page 18: ...below to format your microSD card This camera will format to FAT32 file system 1 Insert your microSD card into the camera Make sure the gold tabs are facing down the text on the bottom of the camera is right side up 2 Open the Omna app 3 Tap the icon at the bottom 4 Tap Settings ...

Page 19: ...18 5 Tap SD Recording 6 You must turn off SD Card Recording before formatting Tap to turn off 7 Tap Format SD Card Note that formatting the SD card will erase all data and will format to FAT32 ...

Page 20: ...Link mobile apps The DSH C310 camera will only work with the D Link Omna app and the Apple Home app The camera is not compatible with mydlink lite Q13 How can I share control of my DSH C310 camera using the Apple Home app To share control of your HomeKit accessory you must use the Home app Click tap the link below https support apple com en us HT204893 ...

Page 21: ...ase refer to https support apple com en us HT207057 Q16 Will the DSH C310 camera work with other smart home devices like alarm smart plugs etc from D Link and other brands As this is D Link s first foray into the HomeKit ecosystem at launch the DSH C310 will be the only D Link HomeKit compatible device and the only device supported by the Omna app Therefore at present this product will not work or...

Page 22: ...slot Recorded video clips can be played back on mobile devices using the Omna app or the microSD card can be removed from the device and read using a computer Q18 What are the requirements for the DSH C310 camera Any iOS device with iOS 10 1 or above can be used to operate this product with HomeKit Apple specifies which devices are able to run iOS 10 1 at http www apple com lae ios ios 10 Q19 How ...

Page 23: ...22 If you want to update it later click Cancel and then follow the steps below From the Omna app click on your camera 1 Tap Settings 2 Tap Firmware Upgrade ...

Page 24: ...ap OK The camera will reboot The upgrading process may take up to 5 minutes Do NOT unplug power to the camera during this process Once the camera has rebooted close the Omna app and reopen it Note this camera will not offer a firmware file to download and apply Updates will only happen through the Omna app ...

Page 25: ...as hub and remote access To support remote viewing you need to have a Home Hub A Home Hub can be an Apple TV 4th generation with tvOS 10 1 and later or an iPad with iOS 10 1 1 Go to the main page and select Setting 2 Enter Accounts ...

Page 26: ... Is the Omma app available for Apple iOS and Android devices The Omna app supports iOS based devices only Q22 What functionality of the DSH C310 is supported by HomeKit You can view the live footage and manage the notifications by motion detection ...

Page 27: ...t is DSH C310 LED function Red means DSH C310 is unable to connect wife Orange means DSH C310 is connecting wifi successfully Q25 Which video file format is supported by the SD card MP4 video file format is supported Q26 If I change the Router s SSID do I need to re confige DSH C310 setting Yes you need to re config the setting ...

Page 28: ...re So don t worry about the camera Q30 How Much Bandwidth Do I Need for Streaming Video Resolution Format FPS CVBR Quality Bitrate Range 720P H 264 30 Excellent 1Mb 4Mb 720P Good 768Kb 2Mb 720P Standard 512Gb 1Mb 720P Excellent 768Kb 2MB 720P Good 512Kb 1 5Mb 720P Standard 256Kb 1Mb Q31 Will I always see 1080p resolution video from the 180 Cam HD The Omna 180 Cam HD s sensor is capable of producin...

Page 29: ...he best possible quality given the available bandwidth and latency ensuring an uninterrupted live video experience Video clips recorded to a microSD card are recorded in 720p HD resolution Video streaming can use a large amount of data and also requires a large amount of processing power The 180 Cam HD allows for up to two devices to simultaneously stream 1080p live video which take a significant ...

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