be to replace the non-conforming Software (or defective media) with software that
substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing,
the replacement Software is provided only to the original licensee, and is subject to
the terms and conditions of the license granted by D-Link for the Software. Software
will be warranted for the remainder of the original Warranty Period from the date or
original retail purchase. If a material non-conformance is incapable of correction, or
if D-Link determines in its sole discretion that it is not practical to replace the non-
conforming Software, the price paid by the original licensee for the non-conforming
Software will be refunded by D-Link; provided that the non-conforming Software (and
all copies thereof) is first returned to D-Link. The license granted respecting any
Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for
hardware and software of D-Link's products will not be applied to and does not cover
any refurbished product and any product purchased through the inventory clearance
or liquidation sale or other sales in which D-Link, the sellers, or the liquidators
expressly disclaim their warranty obligation pertaining to the product and in that
case, the product is being sold "As-Is" without any warranty whatsoever including,
without limitation, the Limited Warranty as described herein, notwithstanding
anything stated herein to the contrary.
Submitting A Claim
: The customer shall return the product to the original purchase
point based on its return policy. In case the return policy period has expired and the
product is within warranty, the customer shall submit a claim to D-Link as outlined
below:
x
The customer must submit with the product as part of the claim a written
description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same.
x
The original product owner must obtain a Return Material Authorization
(“RMA”) number from the Authorized D-Link Service Office and, if requested,
provide written proof of purchase of the product (such as a copy of the dated
purchase invoice for the product) before the warranty service is provided.
x
After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked
on the outside of the package. Do not include any manuals or accessories in
the shipping package. D-Link will only replace the defective portion of the
Product and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash
on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link
or become the property of D-Link. Products shall be fully insured by the customer
and shipped to
D-Link Systems, 17595 Mt. Herrman Street, Fountain Valley, CA.
92708.
D-Link will not be held responsible for any packages that are lost in transit to
D-Link. The repaired or replaced packages will be shipped to the customer via UPS
Ground or any common carrier selected by D-Link, with shipping charges prepaid.
Expedited shipping is available if shipping charges are prepaid by the customer and
upon request.
