Customer Service
Product Registration
To register product do the following:.
1.
Visit
.
2.
Locate Product Registration in the Support section.
3.
Fill out form completely.
4.
Click the
Submit
button to register product.
Contacting Service
Hours of phone service are Monday through Friday from 8:30 a.m. to 6:00 p.m. Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300 or fax
508-533-5183. Email address
Find information on the web at
To contact us online go to
Ordering Parts
To order parts online go to
To speak with a customer service representative, call 888-462-9239 (for customers living within the
USA) or 508-533-4300 (for customers outside the USA).
The following information located on the serial number decal will assist our Cybex representatives in
serving you.
• Unit Serial Number, Product Name and Model Number
• Part Description and Part Number if you have it. All parts can be found on the web at
• Shipping Address
• Contact Name
• Include a description of the problem.
In addition to your shipping address and contact name, your account number is helpful but not required.
You may also fax orders to 508-533-5183.
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Cybex 625C/625R Cycle Part Number LT-23688-4 F
