CyberPower CSN30C12V-E User Manual Download Page 1

User’s Manual for

CyberShield

CSN30C12V-E

IMPORTANT SAFETY WARNINGS 

(SAVE THESE INSTRUCTIONS)

This manual contains important instructions regarding the installation and operation of this device.
Read this manual thoroughly before attempting to unpack , install or operate this device 

CAUTION!

CAUTION!

INSTALLATION 

BATTERY REPLACEMENT

This battery is hot-swappable. As long as utility power is on , you may leave the Battery Backup 
Power Supply and connected equipment on while replacing a new battery.

Step 1: 

a. Remove the case screw.

b. Open the battery cover.

Step 2: 

a. Loosen strap from battery.

b. Slide battery off of the shelf.

c. Remove battery cable connector.

Step 1: 

a. Remove the case screw.

b. Open the battery cover.

Step 2: 

a. Loosen the battery strap.

b. Disconnect battery cable connector

    to remove battery.

c. Replace with new battery and

    reconnect the battery connector.

Step 3: 

a. Tighten the battery strap.

b. Close the battery cover and 

    lock the case screw.

CAUTION!

Power Cable Selection:

A power cable (4.5m max.) being identified as 18AWG, "OUTDOOR" or "WATERPROOF"

should be selected while necessary.

CAUTION!

The battery can energize hazardous live parts inside even when the AC input power is

disconnected. 
To reduce the risk of electric shock, keep the cover on. there are no user serviceable 

parts inside the unit, including the battery. Please contact us or our dealer for service.

When replacing batteries, the replacement should have the same rating: 

Listed/Certified Valve Regulated Lead Acid Battery, 12V, max. 9Ah.

CAUTION!

Before replacing batteries, remove conductive jewelry, such as chains, watches and rings, 

and use tools with insulated handles. High energy passed through conductive materials 

can cause severe burns.

CAUTION! 

Don’t dispose of batteries in a fire. Batteries may explode if improperly disposed. 

Recycle batteries in accordance with local regulations.

The UPS battery is charging when it’s connected to utility power. The battery is charging 

during its first 24 hours of normal operation. Don’t expect full battery capacity during this 

initial charging period.

CAUTION! 

Step 3: 

a. Use the enclosed installation template to mark an installation location for the unit.

    

b. The unit can only be wall-mounted in one direction with the connector facing down. 

d. Tighten the screws to secure the unit.
e. Reconnect the battery cable connector and place the battery back.

CAUTION!

Keep the gap around the UPS for air circulation.

CyberShield UPSs are designed to provide a local power solution for 

cable telephony, wireless local loop (WLL), and fiber to the home

(FTTH) broadband equipment. 

c. Mount the unit on the wall with 3 mounting screws into the keyhole slots.

13/32”

3/16”

Runtimes based on testing fully-charged, new batteries at normal operating conditions.

Runtime curve is approximate and varies based on battery age, level of charge at test, 

environment, and other variables.

CAUTION!

OPERATION

Please refer to the following recommendations to connect equipment and power source.

Step3. Plug the UPS power cord into the utility power cord inlet.
Step4. Plug the UPS power cord into the wall outlet.

Step2. Refer to the 

COMMUNICATION SIGNALS

 to setup the connector and connect equipment

Step1. Refer to the 

BATTERY REPLACEMENT

 to connect the battery. 

to the UPS.

To avoid electric shock, unplug power cable from the AC power source before servicing 

the battery or installing a computer component.

CAUTION!

COMMUNICATION SIGNALS

The communication signals of this unit are isolated from the internal circuitry via open collector opto-
coupled transistors. The connection “SIG RTN” (Signal Return) is a common return point for all 
communication signals. In the typical application, the attached equipment digital ground connects to 
Signal Return, and pull-up resistors turn the open collector signals into logic levels.

12V
12V RTN
SIG RTN

ON BATTERY

REPLACE BATTERY 

BATTERY MISSING

 

LOW BATTERY

+ Voltage output

- Voltage output
Signal return
Low when operating from utility line. 
Open when operating from battery.
Low when battery is charged. 
Open when battery fails the Self Test.
Low when battery is present. 
Open when battery is missing.

Low when battery is near full charge capacity.
Open when operating from a battery with < 10% capacity.

Utility power cord inlet

Communication signals

Message

Signal

It is recommended to connect the unit to the required equipment and battery before 

plugging in the utility power.

CAUTION!

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