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Copyright © 2012 CyberPower Systems, Inc.
Customer Service
If the battery pack requests further service, please refer to the following information:
1.
Call us at (877) 297-6937 or write to us at CyberPower Systems (USA), Inc., 4241 12th Ave.
E., STE 400, Shakopee, MN 55379 or send us an e-mail message at [email protected] for
instructions.
2.
When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of
Connected Equipment. Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and Request a Claim Number.
3.
You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase)
and provide a description of the defect.
4.
Pack and ship the product to CyberPower and, if requested, the item(s) of Connected
Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim
forms that CyberPower provides to you. Show the Claim Number on the shipping label or
include it with the product.
You must prepay all shipping costs, you are responsible for packaging and shipment,
and you must pay the cost of the repair estimate.
Product Registration
CyberPower requests that you complete and return the Warranty Registration Card enclosed
with the Product or register the Product at its website (www.cpsww.com) to establish that you
are the Initial Customer of the Product, and therefore entitled coverage under the Limited
Warranty and the Connected Equipment Guarantee. (Registration is not required for coverage,
but note: if you do not register your purchase, you will be required to provide proof of
purchase.)
LIMITED WARRANTY AND CONNECTED EQUIPMENT
GUARNTEE
Read the following terms and conditions carefully before using the CyberPower
BPL48V75ART2U (the "Product"). By using the Product you consent to be bound by and
become a party to the terms and conditions of this Limited Warranty and Connected
Equipment Guarantee (together referred to as this "Warranty"). If you do not agree to the terms
and conditions of this Warranty, you should return the Product for a full refund prior to using it.
Who Is Providing This Warranty?
CyberPower Systems (USA), Inc. ("CyberPower") provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use
and conditions. It also covers equipment that was connected to the Product and damaged
because of the failure of the Product.
What Is The Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you
own the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise
transfer the Product.