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SIP Paging Amplifier



Operations Guide

Part #

011324

Document Part #

931156K

for Firmware Version

12.0.3

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

The IP Endpoint Company

Summary of Contents for 011324

Page 1: ...SIP Paging Amplifier Operations Guide Part 011324 Document Part 931156K for Firmware Version 12 0 3 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Company...

Page 2: ...make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the...

Page 3: ...gust 20 2019 has the following changes Updates Section 1 3 Features Updates Table 1 1 Specifications Browsers Supported The following browsers have been tested against firmware version 12 0 3 Internet...

Page 4: ...the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manu...

Page 5: ...if not avoided could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury It may also alert users agains...

Page 6: ...guration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabits per Second NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet as per IEEE 802 3af standard RT...

Page 7: ...irm Operation 21 2 2 11 Confirm the IP Address and Test the Audio 22 2 2 12 Adjust the Volume 23 2 3 1 Factory Default Settings 26 2 3 2 SIP Paging Amplifier Web Page Navigation 27 2 3 3 Using the Tog...

Page 8: ...Operations Guide 931156K CyberData Corporation ii C 2 Documentation 103 C 3 Contact Information 104 C 4 Warranty and RMA Information 104 Index 105...

Page 9: ...an example The revision and version information in this figure may be different than the label on your product SIP Paging Amplifier 011324 021111L www cyberdata net This device complies with part 15 o...

Page 10: ...cal System Installation Figure 1 2 illustrates how the SIP Paging Amplifier is normally installed as part of a public address system Figure 1 2 Typical Installation Compliant PoE Ethernet Switch VoIP...

Page 11: ...ts delayed pages with call buffering Support for security code to prevent unwanted SIP calls Support for auxiliary strobe Line in for background music Line out connector DTMF controlled relay Supports...

Page 12: ...ations TLS 1 2 DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates hosting for the configuration file for Autoprovisioning RTP RTP A...

Page 13: ...um 10k Ohm On Board Relay 1A 30 VDC Payload Types G 711 a law G 711 law G 722 and G 729 Network Security TLS SSL 1 2 Operating Range Temperature 40o C to 55o C 40o F to 131o F Humidity 5 95 non conden...

Page 14: ...ility Outdoor Field Test The figure below shows the intelligibility outdoor field test of the device when it is used with the 011471 IP66 Outdoor Analog Horn Figure 1 3 Intelligibility Outdoor Field T...

Page 15: ...tup Typical Example of a 70 000 Square Feet Warehouse Paging Set up Office Bathroom 25 25 Loud Speaker Amplifier Part Numbers 011404 and 011405 Horn Speaker Horn Speaker Horn Speaker Horn Speaker High...

Page 16: ...limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com...

Page 17: ...s the parts for each SIP Paging Amplifier and includes a kit for mounting Quantity Part Name Illustration 1 SIP Paging Amplifier Assembly 1 Installation Quick Reference Guide 1 SIP Paging Amplifier Mo...

Page 18: ...re you mount it CyberData delivers each SIP Paging Amplifier with the factory default values indicated in Table 2 3 Parameter Factory Default Setting IP Addressing DHCP IP Addressa 10 10 10 10 Web Acc...

Page 19: ...rn off thereafter until the device has finished booting When the device has fully booted the GREEN Status LED will turn on solid to confirm the device is operational The GREEN Status LED will blink du...

Page 20: ...e Note The positive wire coming from the speaker may be red or white The negative wire is black Note Horn is connected to terminal block pins 9 and 12 of the paging amplifier for mono mode 802 3af PoE...

Page 21: ...II WIRING Note Horn is connected to terminal block pins 9 and 12 of the paging amplifier for mono mode Cat 5 Ethernet Cable Note The positive wire coming from the speaker may be red or white The nega...

Page 22: ...ging amplifier for mono mode Cat 5 Ethernet Cable Note Ethernet port is on the side not shown Note The positive wire coming from the speaker may be red or white The negative wire is black Optional 2 S...

Page 23: ...ight Spkr 9 Line Out 8 Line Out 7 Line In 6 Line In 5 Relay COM 4 Relay NO NC 3 Door Sense Button Common GND 2 Door Sense Button Contact 1 CLASS II WIRING Speaker Connections Figure 2 6 Figure 2 7 Fig...

Page 24: ...d from a remote phone the relay on the device can be programmed to blink and drive an LED Strobe Light High PIV Ultrafast Switching Diode Output Contacts AC or DC rated depending upon controlled devic...

Page 25: ...e Port Cover See Table 2 4 for the descriptions of the connections behind the port cover Microphone Connections Name Connection Description J6 1 Microphone chassis ground connections MIC IN J6 2 Micro...

Page 26: ...ug and grommet See Figure 2 14 3 Slide the cover plate through the slot on the cable grommet See Figure 2 14 4 Install the mounting screw to secure the cover plate See Figure 2 14 Figure 2 14 Connecti...

Page 27: ...ons Jumper Description JP1 Reset Factory Only JP2 RTFM not installed JP3 Audio Enable Jumper Factory Only JP4 Relay NO NC default to NO Factory Only JP5 PoE IEEE 802 3at Factory Only 2 2 7 Ethernet Co...

Page 28: ...ing Amplifier supports the 011471 Horn or equivalent unamplified loudspeaker Figure 2 16 011471 Horn 2 2 9 Cabling Wiring Using the amplified output you may connect a 011471 Horn or equivalent unampli...

Page 29: ...out 20 seconds the GREEN Status LED will blink fast to indicate that the device is acquiring an IP address and attempting to autoprovision The GREEN Status LED will turn off thereafter until the devic...

Page 30: ...ress Use a bent paperclip or a similar object to press and hold the RTFM switch for a couple of seconds and then release it GENERAL ALERT Caution Equipment Caution Pressing and holding the RTFM switch...

Page 31: ...djust the volume of the device with the SIP Volume setting on the Device Page complete the following steps 1 Go to the Home Page 2 Select the Device Page page 3 In the SIP Volume box type a number bet...

Page 32: ...lect Save 2 2 12 4 The Sensor Volume Setting To adjust the Sensor Volume volume with the Sensor Volume setting on the Device Page complete the following steps 1 Go to the Home Page 2 Select the Device...

Page 33: ...P Paging Amplifier volume with the external volume dial complete the following steps 1 Turn the external Volume dial Figure 2 19 on the SIP Paging Amplifier face Note For the lineout volume the volume...

Page 34: ...x A Mounting the Amplifier for instructions 2 3 1 Factory Default Settings All SIP Paging Amplifiers are initially configured with the following default IP settings When configuring more than one SIP...

Page 35: ...s that you will see on every SIP Paging Amplifier web page Web Page Item Description Link to the Home page Link to the Device page Link to the Network page Link to go to the SIP page Link to the Multi...

Page 36: ...on the webpage To use the Toggle Help button do the following 1 Click on the Toggle Help button that is on the UI webpage See Figure 2 21 and Figure 2 22 Figure 2 21 Toggle Help Button 2 You will see...

Page 37: ...56K CyberData Corporation 29 3 Move the mouse pointer to hover over the question mark and a short description of the web page item will appear See Figure 2 23 Figure 2 23 Short Description Provided by...

Page 38: ...oad CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is availa...

Page 39: ...Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 31 Figure 2 24 Home Page v12 0 3 324100001 CyberData Paging Amplifier...

Page 40: ...the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address SIP Mo...

Page 41: ...n the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move...

Page 42: ...fier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 34 2 3 5 Configure the Device 1 Click the Device menu button to open the Device page See Figure 2 25 Figure 2 25 Device P...

Page 43: ...st 4dB Set the Boost level to increase the volume output of the speaker Using Volume Boost may introduce audio clipping and or distortion Boost is only recommended for use with volumes set to level 9...

Page 44: ...ce Relay will activate for Relay Pulse Duration seconds then deactivate Activate Relay with DTMF Code must be enabled Enter up to 25 digits and are supported Relay Pulse Duration in seconds The length...

Page 45: ...ks RGB Strobe Status of optional RGB Strobe Click on the Test Audio button to do an audio test When the Test Audio button is pressed you will hear a voice message for testing the device audio quality...

Page 46: ...hows a breakdown of the parts that constitute the following time zone string CST6DST M3 2 0 2 00 00 M11 1 0 2 00 00 Time Zone String Part Meaning CST6CDT The time zone offset from GMT and three charac...

Page 47: ...be blank You can also use the following URL when a certain time zone applies daylight savings time http www timeanddate com time dst 2011 html World GMT Table The following table has information about...

Page 48: ...berData Corporation 40 GMT 5 Islamabad Karachi GMT 6 Almaty Dhaka GMT 7 Bangkok Jakarta GMT 8 Hong Kong Beijing GMT 9 Tokyo Osaka GMT 10 Sydney Melbourne Guam GMT 11 Magadan Soloman Is GMT 12 Fiji Wel...

Page 49: ...SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 41 2 3 6 Configure the Network Parameters 1 Click the Network menu button to open the Network page Figure 2 26 Figure 2 26 Net...

Page 50: ...Subnet Mask Enter the Subnet Mask in dotted decimal notation Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation DNS Server 1 Enter the primary DNS Server IPv4 address in...

Page 51: ...ck on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question...

Page 52: ...7 Configure the SIP Session Initiation Protocol Parameters 1 Click on the SIP menu button to open the SIP page Figure 2 27 Figure 2 27 SIP Page Top The strobe settings will only appear if you are usin...

Page 53: ...aging Amplifier Setup Operations Guide 931156K CyberData Corporation 45 Figure 2 28 SIP Page Bottom The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe...

Page 54: ...SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name This parameter also becomes the host portion of the SIP URI for the device s extension on the primary...

Page 55: ...5536 Enter up to 5 digits Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name FQDN When an IP address is configured the devic...

Page 56: ...es Red The red LED value for SIP Ring Green The green LED value for SIP Ring Blue The blue LED value for SIP Ring Use this button to preview the strobe flashing behavior for the SIP Ring Strobe Settin...

Page 57: ...robe will blink ON at the specified brightness then OFF five times per second during the duration of the event MWI Call Color Select desired color only one may be chosen Brightness How bright the stro...

Page 58: ...ter is required for SIP registration authentication Enter up to 64 alphanumeric characters Re registration Interval in seconds The SIP Re registration Interval in seconds is the SIP Registration lease...

Page 59: ...active call after a given delay in seconds A value of 0 will disable this function Enter up to 8 digits Codec Selection Force Selected Codec When configured this option will allow you to force the de...

Page 60: ...e Figure 2 29 it is possible for the speaker to receive Point to Point calls by setting the dial out extension to the IP address of the remote device The delayed DTMF functionality is available in Poi...

Page 61: ...quent commas will pause for 2 seconds A pause of one second will be sent after each numerical digit Extension String Resulting Action Note The maximum number of total characters in the dial out field...

Page 62: ...o streams A paging zone can consist of one or many CyberData multicast group enabled products There is no limit to how many speakers can be in a given paging zone Each multicast group is defined by a...

Page 63: ...ata Corporation 55 1 Click on the Multicast menu button to open the Multicast page See Figure 2 30 Figure 2 30 Multicast Page CyberData Paging Amplifier The strobe settings will only appear if you are...

Page 64: ...vice will buffer up to four minutes of audio and then play back the recording after the multicast stream finishes or after the buffer is full Beep When selected the device will play a beep before mult...

Page 65: ...ers 1 25 are supported Or select Disabled to disable this channel Polycom Priority Channel When a priority Polycom channel group number is selected the device will subscribe to the priority channel fo...

Page 66: ...er SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 58 2 3 9 Configure the SSL Parameters 1 Click SSL menu button to open the SSL page Figure 2 31 Figure 2 31 SSL Configuratio...

Page 67: ...Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 59 Figure 2 32 SSL Configuration Page...

Page 68: ...Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 60 Figure 2 33 SSL Configuration Page...

Page 69: ...ems First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of...

Page 70: ...Setup Operations Guide 931156K CyberData Corporation 62 2 3 9 1 Certificate Info Window The Certificate Info Window provides details of the certificate This window appears after clicking on the Info b...

Page 71: ...Corporation 63 2 3 9 2 Remove Server Certificate Window The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates This window appear...

Page 72: ...tivated when the Sensor Timeout in seconds parameter has been met Each sensor can trigger up to five different actions Flash the LED until the sensor is deactivated roughly 10 times second Activate th...

Page 73: ...ier Setup Operations Guide 931156K CyberData Corporation 65 Figure 2 36 Sensor Page CyberData Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit If you are not using...

Page 74: ...Extension Specify the extension the device will call when the on board sensor is activated Enter up to 64 alphanumeric characters Dial Out ID An additional Caller identification string added to outbo...

Page 75: ...e LED value for Sensor Click the Test Sensor button to test the sensor Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings Click the Save button to save your configu...

Page 76: ...Configure the Audiofiles Page Parameters The Audiofiles page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped with the device 1 Click on t...

Page 77: ...Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 69 Figure 2 38 Audiofiles Page...

Page 78: ...Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Operations Guide 931156K CyberData Corporation 70 Figure 2 39 Audiofiles Page...

Page 79: ...one keypad Stored Message 8 corresponds to the message played after pressing 8 on a phone keypad Stored Message 9 corresponds to the message played after pressing 9 on a phone keypad Audio Files 0 4 T...

Page 80: ...d in the audio menu played to the caller 24 character limit Play Stored Message Corresponds to the words Play Stored Message used in the audio menu played to the caller 24 character limit Pound Corres...

Page 81: ...1 User created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Audacity t...

Page 82: ...ging Amplifier Setup Operations Guide 931156K CyberData Corporation 74 When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 42 WAV Microsoft signed 1...

Page 83: ...Corporation 75 2 3 12 Configure the Events Parameters The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board 1 Click on the Events...

Page 84: ...all and it is not possible to alter this behavior Enable Power On Events When selected the device will report when it boots Enable Multicast Start Events When selected the device will report when the...

Page 85: ...o see a short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover...

Page 86: ...erdata NAME CyberData Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www fo...

Page 87: ...0 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event MULTICA...

Page 88: ...urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberDa...

Page 89: ...cally configure your device The autoprovisioning file is an xml file with the device configuration Values found in this file will override values stored in on board memory Note By default the device w...

Page 90: ...ning files Verify Server Certificate When using ssl to download autoprovisioning files reject connections where the server address doesn t match the server certificate s common name Username The usern...

Page 91: ...CP option determines the protocol used to download the autoprovisioning file The device looks for DHCP options in the following order 1 Option 43 a FQDN or an IP address to an http server 2 Option 72...

Page 92: ...ional autoprovisioning files MiscSettings DeviceName CyberData Device DeviceName AutoprovFile common xml AutoprovFile AutoprovFile sip_reg macaddress xml AutoprovFile AutoprovFile audio macaddress Aut...

Page 93: ...to download http example com audio0020f7123456 5 It will try to download http example com device xml The device is reconfigured every time it downloads a new file so if two files configure the same o...

Page 94: ...xml TFTP options may not support subdirectories If a directory is set in the filename field firmware and audio files will also be downloaded from this subdirectory If the filename ends with a forward...

Page 95: ...e version has not changed The FirmwareFile name can contain path elements i e path to firmware 10 3 0 uImage device_file_name The device also supports product strings for downloading firmware If the F...

Page 96: ...loutExtension0 SIPSettings sip_0020f7020002 xml SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings On boot Device1 tries to...

Page 97: ...utExtension0 SIPSettings 0020f7020002 xml MiscSettings AutoprovFile common_settings xml AutoprovFile MiscSettings SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExte...

Page 98: ...r to sip_common xml From the common file a pointer to the device specific sip_ macaddress xml Autoprovisioned Audio Files Audio files are stored in non volatile memory and an autoprovisioned audio fil...

Page 99: ...t authoritative log facility local7 subnet 10 0 0 0 netmask 255 0 0 0 max lease time 3600 default lease time 3600 option routers 10 0 0 1 option subnet mask 255 0 0 0 option domain name voiplab option...

Page 100: ...Autoprovisioning page click on the Download Template button 2 You will see a window prompting you to save a configuration file xml to a location on your computer Figure 2 45 The configuration file is...

Page 101: ...mware file Release notes 3 Log in to the home page as instructed in Section 2 3 4 Log in to the Home Page 4 Click on the Firmware menu button to open the Firmware page See Figure 2 46 GENERAL ALERT Ca...

Page 102: ...pload is complete When the countdown finishes the Firmware page will refresh The uploaded firmware filename should be displayed in the system configuration indicating a successful upload and reboot 8...

Page 103: ...ation 95 2 4 2 Reboot the Device To reboot a SIP Paging Amplifier log in to the web page as instructed in Section 2 3 4 Log in to the Home Page 1 Click on the Reboot button on the Home page Figure 2 4...

Page 104: ...user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin command cgi post data reboot yes Test Audio button wget user admin password admin auth no cha...

Page 105: ...ull https 10 0 3 71 cgi bin audiofiles cgi post data play_pagetone yes Play the Your IP Address Is audio file wget user admin password admin auth no challenge no check certificate quiet O dev null htt...

Page 106: ...files cgi post data delete_9 yes Delete the Audio Test audio file wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin audiofiles cgi post dat...

Page 107: ...Door Sensor Test Sensor Config page wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin sensor cgi post data doortest yes a Type and enter al...

Page 108: ...on 2 Plastic Ribbed Anchors 2 6x1 25 inch Pan Head Phillips Sheet Metal Screw Note The SIP Paging Amplifier was designed for indoor use Mounting it on the external part of a building will require addi...

Page 109: ...0 Mono Right Spkr 9 Line Out 8 Line Out 7 Line In 6 Line In 5 Relay COM 4 Relay NO NC 3 Door Sense Button Common GND 2 Door Sense Button Contact 1 SAFETY WARNING Please read the owner s manual for pro...

Page 110: ...he directory you created in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name 2 1 2 In a Windows Environment You can find several option...

Page 111: ...questions for your product click on the FAQs tab at the following webpage https www cyberdata net products 011324 C 2 Documentation The documentation for this product is released in an English languag...

Page 112: ...ebsite http support cyberdata net The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system and software versi...

Page 113: ...backup SIP server 2 46 backup SIP servers SIP server backups 46 boost volume 35 C cabling 20 changing the web access password 34 Cisco SRST 46 command interface 96 commands 96 configurable parameters...

Page 114: ...es PST EDT IST MUT 39 identifying your product 1 illustration of amplifier mounting process 100 import settings 32 import export settings 32 input specifications 5 installation 2 IP address 10 26 42 I...

Page 115: ...5 remote SIP port 47 reset test function management switch 22 resetting the IP address to the default 100 restoring the factory defaults 11 22 ringtones 57 lengthy pages 57 rport discovery setting dis...

Page 116: ...using the amplified outputs 12 V verifying network link and activity 21 power on 21 VLAN ID 42 VLAN Priority 42 VLAN tagging support 42 VLAN tags 42 volume 25 multicast volume 35 ring volume 35 senso...

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