Custom Audio Electronics KPM216HIII Page 84 User Manual Download

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Rollers

Disconnect the power supply cable and

lift up the printing head and the rollers cover

(see paragraph 8.1).

Clean the platen roller by using

a non-abrasive cloth moistened with isopropyl.

ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.

Clean the ejector rollers by using

a non-abrasive cloth moistened with isopropyl.

ISOPROPYL ALCOHOL

Disconnect the power supply cable and

lift up the printhead and the rollers cover

(see

paragraph 8.1

Summary of Contents for KPM216HIII

Page 1: ...USER MANUAL KPM216HIII ...

Page 2: ......

Page 3: ...ire and is protected by a differential switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be prov...

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Page 5: ...MANUAL For details on the commands refer to the manual with code 77200000004800 For further information about the use of PrinterSet tool refer to the manual with code 78200000001800 ...

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Page 7: ...23 4 1 Mounting speciications 23 4 2 Fastening 25 4 3 Fixing brackets 28 4 4 Low paper sensor 32 4 5 Connections 34 4 6 Pinout 35 4 7 Driver and SDK 38 5 OPERATION 39 5 1 Adjusting paper width 39 5 2 Switch the device on 40 5 3 Loading the paper roll 42 5 4 Issuing ticket 45 6 CONFIGURATION 51 6 1 Coniguration by keys 51 6 2 Coniguration by software 53 6 3 Coniguration by ile 55 6 4 Printhead stat...

Page 8: ...lanning of cleaning operations 81 8 4 Cleaning 82 8 5 Firmware upgrade 86 9 SPECIFICATION 87 9 1 Hardware speciications 87 9 2 Character speciications 91 9 3 Device dimensions 92 9 4 Paper roll holder dimensions 94 9 5 Dimensions of power supply 95 9 6 Paper speciication 96 9 7 Character sets in CUSTOM POS emulation 97 10 CONSUMABLES 99 11 ACCESSORIES 101 12 TECHNICAL SERVICE 103 8 ...

Page 9: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Page 11: ... DESCRIPTION KPM216HIII h200 KPM216HIII with horizontal paper mouth and 200 dpi printhead KPM216HIII h300 KPM216HIII with horizontal paper mouth and 300 dpi printhead KPM216HIII v200 KPM216HIII with vertical paper mouth and 200 dpi printhead 11 ...

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Page 13: ...is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service 1 Documentation installation instruction 2 Device 3 Connection cable external low paper sensor board 4 Additional ixing brackets right and left with ixing screws 5 Power supply cable 2 1 4 5 3 13 ...

Page 14: ... for mechanism protection closing button 3 Printhead group 4 Printhead group opening lever 5 Rollers cover 6 Paper output 7 Adjustable cursor for paper input 8 Paper input 9 FF FORM FEED key 10 LF LINE FEED key 11 Status LED 12 Paper ejector rollers unit 13 Tiliting paper guide 2 3 4 5 1 13 12 11 10 6 9 7 7 8 14 ...

Page 15: ...losing button 3 Printhead group 4 Printhead group opening lever 5 Rollers cover 6 Adjustable cursor for paper input 7 Paper input 8 FF FORM FEED key 9 LF LINE FEED key 10 Status LED 11 Paper ejector rollers unit 12 Tiliting paper guide 13 Paper output 2 3 4 5 1 12 13 11 10 9 8 6 6 7 15 ...

Page 16: ...3 3 Device components connectors 1 USB port 2 Ethernet port 3 RS232 serial port 4 Power supply port 5 External low paper sensor connector 3 5 4 2 1 16 ...

Page 17: ... autocutter paper presence 3 Sensor for detecting printhead group opening 4 Printhead with temperature sensor 5 Sensor for detecting black mark on the thermal side of paper 6 Sensor for detecting paper in presence 7 Sensor for detecting paper out presence 5 7 6 4 3 2 1 17 ...

Page 18: ...3 5 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 18 ...

Page 19: ...skip the SETUP PROCEDURE LF FF LF FF LF FF LF FF printing FONT TEST printing SETUP report POWER UP Fast push Hold down Hold down modify selected parameter LF FF next parameter Fast push enter the SETUP PROCEDURE Fast push Fast push 19 ...

Page 20: ...ions standby LF FF LF FF Advance the paper preset length STANDBY Fast push Fast push Is the Notch B Mark parameter set on Disabled see chapter 6 perform the ticket alignment print demo ticket YES NO see chapter 6 20 ...

Page 21: ...ICE ON NO ERROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR x 3 COMMAND NOT RECOGNIZED x 4 COMMAND RECEPTION TIME OUT x 5 LOW PAPER YELLOW RECOVERABLE ERROR x 2 PRINTHEAD OVERHEATED x 3 PAPER END x 4 PAPER JAM x 5 POWER SUPPLY VOLTAGE INCORRECT x 6 COVER OPEN RED UNRECOVERABLE ERROR x 3 RAM ERROR x 4 EEPROM ERROR x 5 AUTOCUTTER ERROR x 6 AUTOCU...

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Page 23: ...termediate positions between horizontal and vertical positions For mounting angles between 45 and 90 the Automatic ejecting setup parameter must be set to Disabled as shown in the following igure see chapter 6 0 0 90 90 45 45 45 45 Set the parameter Automatic ejecting on Disabled value ATTENTION Respect the mounting speciications to guarantee the right ticket emission 23 ...

Page 24: ...for mounting in the following positions Horizontal 0 Vertical 90 All the intermediate positions between horizontal and vertical positions 0 0 90 90 90 90 ATTENTION Respect the mounting speciications to guarantee the right ticket emission 24 ...

Page 25: ...shown in following igures are in millimetres KPM216HIII h200 KPM216HIII h300 The device is provided with four ixing holes on the bottom of device see following igure To fasten the device on a panel use four M4 screws 115 220 15 4 x M4 A 25 ...

Page 26: ...Fixing screw The screw length L will be calculated according to the thickness of the panel Sp on which the device is ixed as follows L 10 mm Sp For example if panel thickness is 10 mm Sp 10 mm the maximum length for screws will be 20 mm Additionally the front panel must provide an opening for the paper input that meets the following measures in millimetres 25 5 11 28 5 max 5 235 16 26 ...

Page 27: ...ice on a panel the two additional ixing brackets must be assembled see paragraph 4 3 Additionally the front panel must provide an opening for the paper input that meets the following measures in millimetres 11 max 5 235 16 23 17 17 27 ...

Page 28: ...ets see following igure The kit contains 1 ixing brackets right and left 2 ixing screws x4 1 1 2 For the assembly procedure proceed as follows 1 Unlock the side cover by rotating the button in unlocked position Use a slotted screwdriver BUTTON IN UNLOCKED POSITION BUTTON IN LOCKED POSITION 28 ...

Page 29: ...2 3 Remove the side cover Fix the brackets as shown in figure Observe the orientation of the slot A 29 ...

Page 30: ...e cover into the seats on the device chassis Reassemble the side cover by following the instruction given in figure 4 5 Fix the side cover by rotating the button in locked position Use a slotted screwdriver BUTTON IN UNLOCKED POSITION BUTTON IN LOCKED POSITION 30 ...

Page 31: ...The following igure shows the device overall dimensions with the additional ixing brackets dimensions in millimetres 115 269 10 10 4 x 10 No 4 31 ...

Page 32: ...ERIAL NOT INCLUDED 600 36 9 5 Connector Low paper wiring Low paper sensor Low paper sensor board Fixing screw M3 For the assembly procedure proceed as follows Fix the low paper sensor board to the support by using two M3 screws not included For the correct functioning of the low paper sensor comply with the measures specified 1 1 6 mm B A B A Low paper sensor board Spacer Low paper sensor Support ...

Page 33: ...Connect the wiring coming from the low paper sensor board at the connector shown in figure 2 Low paper wiring 33 ...

Page 34: ...t the same time communication takes place via the USB port PC USB device PC serial device HUB PC Power supply cable included Power supply ETHERNET UTP standard cable pin to pin ETHERNET CrossOver standard cable Serial standard cable USB standard cable ATTENTION In some conditions we recommend the installation of a ferrite core on the power supply cable 34 ...

Page 35: ... supply cable The following igure shows the connector pinout of power supply cable GND Black 6 GND not connected 5 GND Black 4 24V Red 3 24V not connected 2 Signal Cable color PIN 24V Red 1 1 3 4 6 18 AWG cable Female connector Molex n 39 01 2065 1 2 3 4 USB INTERFACE Female USB type B connector J4 1 USB0 VBUS in 2 USB0_D in out 3 USB0_D in out 4 GND SH1 SHIELD SH2 SHIELD 35 ...

Page 36: ...ta 9 n c SH1 SHIELD SH2 SHIELD NOTES Given the presence of the RS232 standard logic value 0 corresponds to the voltage value VRS232 voltage value between 3Vdc and 15Vdc and logic value 1 corresponds to the voltage value VRS232 voltage value between 3Vdc and 15Vdc DEVICE PC connection The following picture shows an example of connection between the device and a personal computer using a 9 pin RS232...

Page 37: ... green color the LED lights up when occurs a data reception or transmission For 10 100Base TX connection LED FUNCTION LED LNK The LED light yellow color on when a connection is active and lashes wnen occurs a data reception or transmission LED LAN The LED light green color on when occurs a 100 Mbit connection and off when occurs a 10 Mbit connection The device automatically recognizes the type of ...

Page 38: ...r Windows 8 1 32 64 bit Driver for Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit see paragraph 6 7 Linux 32 64 bit Follow the instruction get back on the Readme txt ile You can ind it in the software package downloaded in advance Android SDK for Custom Android API Extract the zipped folder to the destination path desired Follow the instructions present in the software packa...

Page 39: ...5 OPERATION 5 1 Adjusting paper width Paper width may be adjusted from 194 mm to 216 mm by moving the adjustable cursors as shown in the following igure 39 ...

Page 40: ...xternal power supply unit Connect the power supply cable to the device Use the type of electrical power supply indicated on the label The green LED turns on and the device is ready Power supply cable included EXTERNAL POWER SUPPLY UNIT OPTIONAL Power supply cable included IN DC 24V 2 14A 1 2 3 40 ...

Page 41: ... unit Connect the power supply cable to the device Use the type of electrical power supply indicated on the label The green LED turns on and the device is ready Power supply cable included EXTERNAL POWER SUPPLY UNIT OPTIONAL Power supply cable included IN DC 24V 1 3A 1 2 3 41 ...

Page 42: ...s At every change of paper check inside the device to locate and remove any scraps of paper Adjust the paper width see paragraph 5 1 Place the paper roll so that it unrolls in the direction shown in figure Thermal side 1 2 Adjust the paper width see paragraph 5 1 42 ...

Page 43: ...Insert the paper into the paper input opening and wait until the paper is automatically loaded and cut VROOM Paper out for KPM216HIII h200 KPM216HIII h300 Paper out for KPM216HIII v200 Paper input 3 43 ...

Page 44: ...per roll related to the device for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 20 or 20 with the insertion plane of paper inside the device max 1 max 1 max 1 max 1 20 20 20 20 44 ...

Page 45: ... the settings of the coniguration parameters and com mands sent to the device EJECT mode The ticket advances ahead to the ejector and is caught between the ejector rollers The printed part of ticket is collected while the device continues printing The device starts the ticket printing Paper input Printhead Paper input Printhead Paper caught between rollers Ejector rollers 1 2 45 ...

Page 46: ...period of time The device ejects the ticket horizontally or vertically depending on the model used Paper out for KPM216HIII v200 Ticket presented Paper cut Ejector rollers Paper out for KPM216HIII h200 KPM216HIII h300 Ticket presented Paper out for KPM216HIII v200 Ticket ejected Ejector rollers Paper out for KPM216HIII h200 KPM216HIII h300 Ticket ejected 3 4 5 46 ...

Page 47: ... The ticket advances ahead to the ejector and is caught between the ejector rollers The printed part of ticket is collected while the device continues printing Paper input Printhead Paper input Printhead Paper caught between rollers Ejector rollers 1 2 47 ...

Page 48: ... user withdraw the ticket from the paper mouth Paper out for KPM216HIII v200 Withdrawal ticket Ejector rollers Paper out for KPM216HIII h200 KPM216HIII h300 Withdrawal ticket Paper out for KPM216HIII v200 Ticket presented Paper cut Ejector rollers Paper out for KPM216HIII h200 KPM216HIII h300 Ticket presented 3 4 48 ...

Page 49: ... The ticket advances ahead to the ejector and is caught between the ejector rollers The printed part of ticket is collected while the device continues printing Paper input Printhead Paper input Printhead Paper caught between rollers Ejector rollers 1 2 49 ...

Page 50: ...th for a preset period of time The device retracts and collects the ticket from the mouth paper Paper out for KPM216HIII v200 Ticket presented Paper cut Ejector rollers Paper out for KPM216HIII h200 KPM216HIII h300 Ticket presented Paper out for KPM216HIII v200 Paper out for KPM216HIII h200 KPM216HIII h300 Ticket retracted Ejector rollers 3 4 5 50 ...

Page 51: ...rs of the device proceed as follows The device prints the report with the settings parameters Follow the instruction printed on the paper to proceed with configuration procedure While pressing the LF LINE FEED key switch on the device by connecting the power supply cable Power supply cable included LF FF PRINTERSETUP 1 2 51 ...

Page 52: ...r Port 9100 IP Address 10 10 54 26 Subnet Mask 255 255 240 0 Default Gateway 10 10 54 254 Ethernet MAC Address 00 0E E2 FA B1 00 RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Hardware Busy Condition RxFull USB Address Number 0 USB Class Printer Print Mode Normal Autofeed CR Disabled Code Table num 00 Font Type International Chars inch A 15 B 20 cpi Spe...

Page 53: ...ure the device by software proceed as follows Start PrinterSet software tool Click on LOAD FROM DEVICE and select the device connected to the PC From Device From File SAVE PORT LOAD Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle Connect the device to a PC directly see paragraph 4 5 without using HUB devices 2 3 1 Connect the device to a PC directly see paragraph 4 5...

Page 54: ...th module or WiFi on the device If the Wireless parameter is set to ON active do not connect any communication cable to the device SAVE LOAD PORT To Device To File Disabled Parameter Enabled Parameter Enabled Parameter Disabled Parameter Enabled Parameter 0 Parameter Disabled Parameter Parameters Parameters Parameters Parameters Activation of the Bluetooth module or WiFi on the device If the Wirel...

Page 55: ...the configuration procedure by keys see paragraph 6 1 or by software see paragraph 6 2 Check that the USB Class parameter is set to Mass Storage Otherwise this configuration mode is not available Enter setup parameter value parameter value parameter value parameter value parameter value USB Class Mass Storage parameter value parameter value parameter value parameter value parameter value Enter the...

Page 56: ...d Quality 2 0 High Quality 1 Normal 2 High Speed Availables values Section Value set Parameter name Default marker To modify the parameter change the numeric value after the parameter name or use the default value by typing D After editing device s parameter simply save the Setup ini ile to make the modiies activated For a detailed description of the device operating parameters see the following p...

Page 57: ...el INTERFACE RS232 ETHERNET TYPE 10 100Base TX PROGRAM MEMORY TEST OK DYNAMIC RAM TEST OK EXTERNAL MEMORY TEST OK CUTTER TEST OK FCODE code rel 1 00 Total no printhead dots Printhead status no damaged dots In case of damaged dots these are listed in the print out in according to their position on the heating line see igure below DCODE code rel 1 00 PRINTER SETTINGS 1 1728 DEFECTED PRINTHEAD DOTS 4...

Page 58: ...YPE Ethernet connection type PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EXTERNAL MEMORY TEST OK appears if functioning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power ups ma...

Page 59: ... for parity bit Parameter valid only with serial interface RS232 HANDSHAKING Handshaking XON XOFF software handshaking Hardware D hardware handshaking CTS RTS Parameter valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the device sends the XOFF 0x13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON X...

Page 60: ...by ile see paragraph 6 3 SUBNET MASK This parameter identiies the local network address It can be modiied by software see paragraph 6 2 and by ile see paragraph 6 3 DEFAULT GATEWAY This parameter identiies the Gateway IP address used to send applications to the external network It can be modiied by software see paragraph 6 2 and by ile see paragraph 6 3 TCP PRINTER PORT This parameter sets the TCP...

Page 61: ...300 A 16 cpi B 23 cpi A 23 cpi B 30 cpi D A 30 cpi B 23 cpi NOTE CPI Characters Per Inch CODE TABLE Identiier number of the character code table to use See paragraph 9 7 to learn about the character tables corresponding to the identiication numbers set with this parameter The character tables set with this parameter are the same set with the command 0x1B 0x74 refer to the commands manual of the de...

Page 62: ...icket is retracted after 5 seconds from the end of printing Enabled T out 10s the ticket is retracted after 10 seconds from the end of printing Enabled T out 15s the ticket is retracted after 15 seconds from the end of printing Enabled T out 20s the ticket is retracted after 20 seconds from the end of printing Enabled T out 30s the ticket is retracted after 30 seconds from the end of printing Enab...

Page 63: ...nabled it is possible to manage tickets with length less than the distance between the black mark sensor and the printing line 160 mm PRINT DENSITY Adjusting the printing density 50 12 25 37 0 D 37 25 12 50 NOTE The print quality is strongly inluenced by the type of chemical treatment and the type of storage to which the thermal paper has been subjected as well as by the weight of the same It may ...

Page 64: ...ween the upper edge of ticket and the black mark see chapter 7 If the Black Mark parameter is disabled this parameter is not printed The numeric value of the distance is made up with the following four parameters for the setting of three digits two for the integer part of the number one for the decimal part and of the sign BLACK MARK DISTANCE SIGN Sign setting D positive distance negative distance...

Page 65: ...y until a key is pressed or characters are received through the communication port Hexadeci mal dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal dump 31 32 33 34 35 39 30 31 32 33 37 38 39 75 69 68 6B 6A 73 64 73 64 66 6B 6A 66 73 64 66 6B 65 69 6F 79 7...

Page 66: ...66 ...

Page 67: ...s a band of light and detects the quantity of light relected to it The presence of the black mark is therefore detected by the amount of light that returns to the sensor con sidering that the light is relected by the white paper and absorbed by the black mark The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment 7 1 Enable alignme...

Page 68: ...the device offers the execution of the function of paper characterization Char acterize Paper and the change of the Black Mark Threshold parameter which represents the detection threshold of the black mark Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following igures of the outgoing voltage of the alignment sensor expressed as a percent...

Page 69: ...ed about halfway between the peak value and the maximum value of the noise THERMAL SIDE NON THERMAL SIDE Peak Black Mark Threshold Noise If the maximum value of noise read by the sensor is very close to the peak value it might be dificult to place the value of the Black Mark Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing en...

Page 70: ...ries from 25 mm minimum and 25 mm maximum If the Black Mark Distance value is set to 0 the alignment point is set at the beginning of the black mark 0 PRINTING DIRECTION Negative values of Black Mark Distance Positive values of Black Mark Distance Alignment point Alignment point Alignment point black mark front The following igure shows an example of paper with alignment point set by a positive va...

Page 71: ... to the black mark printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment black mark for example for paper with holes or gap In the following images the value of Black Mark Distance parameter is set to A PRINTING DIRECTION 0 A Black mark front Alignment point 71 ...

Page 72: ...nment point you need to set the printer parameters that compose the numerical value of the Black Mark Distance parameter see paragraph 6 8 For example to set a black mark distance of 15 mm between the black mark and the alignment point the parameters must be set on the following values Black Mark Distance sign Black Mark Distance mm x 10 1 Black Mark Distance mm x 1 5 Black Mark Distance mm x 1 0 ...

Page 73: ... mm generated from Distance between autocutter printhead Value for the paper recovery after a cut where Distance between autocutter printing head 30 mm ixed distance Value for the paper recovery after a cut 29 mm Use the command 0x1C 0xC1 to set the Value for the paper recovery after a cut see commands manual H Distance between the irst and the last print line called Hieght of the printing area L ...

Page 74: ...74 ...

Page 75: ... printhead A using the opening slot B located on the cover and lift up the rollers cover C Remove the damaged paper and check the presence for paper scraps inside the device carefully remove all scraps of paper If necessary use tweezers B A C 1 2 75 ...

Page 76: ...Remove the damaged paper by pulling it in the direction shown in figure Close the printhead A and the rollers cover C A C 3 4 76 ...

Page 77: ...er input opening and wait until the paper is automatically loaded and cut see paragraph 5 3 Thermal side 5 Insert the paper into the paper input opening and wait until the paper is automatically loaded and cut see paragraph 5 3 77 ...

Page 78: ...2 Autocutter paper jam Lift up the printhead A using the opening slot B located on the cover Remove the side cover see previous paragraphs BUTTON IN UNLOCKED POSITION BUTTON IN LOCKED POSITION B A 1 2 78 ...

Page 79: ...Lift up the autocutter C Remove the damaged paper and check the presence for paper scraps inside the device carefully remove all scraps of paper If necessary use tweezers C 3 4 79 ...

Page 80: ...t until the paper is automatically loaded and cut see paragraph 5 3 Close the autocutter C and the printhead A Thermal side C A 5 6 Insert the paper into the paper input opening and wait until the paper is automatically loaded and cut see paragraph 5 3 80 ...

Page 81: ... device in dusty environments you must reduce the intervals between the cleaning operations For speciic procedures see the following pages EVERY PAPER CHANGE Printhead Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Autocutter Use compressed air Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Case Use compressed air or a so...

Page 82: ... 2 Clean the area involved in the passage of paper by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent 1 2 1 2 Disconnect the power supply cable and lift up the autocutte...

Page 83: ...machine ON ISOPROPYL ALCOHOL 1 2 Disconnect the power supply cable and lift up the printhead see paragraph 8 1 Autocutter 1 Disconnect the power supply cable and lift up the autocutter see paragraph 8 2 2 Clean the autocutter by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent 1 2 Disconnect the po...

Page 84: ...olvents or hard brushes Do not let water or other liquids get inside the machine ON ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine ON Clean the ejector rollers by using a non abrasive cloth moistened with isopropyl ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL 1 2 3 Disconnect the power supply cable and lift up the printhead and the rollers cover see p...

Page 85: ...t the power supply cable 2 To clean the device use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent 1 2 85 ...

Page 86: ...ions shown on the screen From Device From File SAVE PORT LOAD Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle From Device From File SAVE PORT LOAD SETUP FONTS UPGRADE To perform an upgrade selec For ﬁrmware upgrade click on OPEN and a psw or pfw ﬁle on your PC For module upgrade click on OPEN and a mod ﬁle on your PC 4 5 2 3 1 Connect the device to a PC directly see ...

Page 87: ...it Windows 7 32 64 bit Windows 8 32 64 bit Windows 8 1 32 64 bit Windows 10 32 64 bit Linux 32 64 bit Android iOS INTERFACES USB port 12 Mbit s USB 2 0 full speed RS232 serial port from 9600 bps to 115200 bps Ethernet port 10 Mbit s 100 Mbit s MEMORIES Receive buffer 16 kB Flash memory 1 MB internal 8 MB external SPI RAM memory 8 MB Graphic memory KPM216HIII h200 KPM216HIII v200 5 logos with 1600 ...

Page 88: ... Printing width 200 mm Printing mode Normal 90 180 270 Printing format Height Width from 1 to 8 bold reverse underlined italic Character fonts 54 character code tables see paragraph 9 7 extended chinese GB18030 2000 Printable barcode UPCA UPCE EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 PDF417 DATAMATRIX AZTEC QRCODE Printing speed 1 3 KPM216HIII h200 KPM216HIII v200 High Speed 125 mm s No...

Page 89: ...67 and TL4000 Minimum ticket length 4 150 mm External roll diameter 5 max 180 mm External roll core diameter 25 mm 1 mm Paper end Not attached to roll core Core type Cardboard or plastic AUTOCUTTER Paper cut Total cut Estimated life 1 300000 cuts DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc 10 optional external power supply Typical consumption 3 KPM216HIII h200 KPM216HIII v200 2 14 A KPM21...

Page 90: ... from 20 C to 70 C Storage relative humidity RH from 10 to 80 w o condensation NOTES 1 Respecting the regular schedule of cleaning for the device components 2 Damages caused by scratches ESD and electromigration are excluded 3 Referred to a standard CUSTOM receipt L 10 cm Density 12 5 dots on 4 If Short ticket setup parameter is enabled see paragraph 6 7 it s possible to reach the minimum length o...

Page 91: ...ns 96 132 172 Chars s 4000 5500 7167 Lines s 42 42 42 Characters L x H mm Normal 2 25 x 3 1 625 x 3 1 25 x 3 KPM216HIII h300 Character set 3 Character density 16 cpi 23 cpi 30 cpi Number of columns 144 199 259 Chars s 6120 8457 11007 Lines s 42 5 42 5 42 5 Characters L x H mm Normal 1 5 x 2 1 x 2 0 8 x 2 NOTE Theoretical values 91 ...

Page 92: ...216HIII h200 KPM216HIII h300 83 mm with autocutter closed 270 with autocutter open KPM216HIII v200 107 mm with autocutter closed 294 mm with autocutter open Width 281 mm with autocutter closed 355 8 mm with autocutter open Weight 4800 g All the dimensions shown in following igures are in millimetres 92 ...

Page 93: ...127 140 5 140 5 74 8 147 4 83 30 5 196 24 5 5 24 5 5 159 48 270 1 6 16 5 16 5 12 5 12 5 12 93 ...

Page 94: ...ional Length 250 mm Height 145 mm Width 110 mm For external rolls diameter higher to 100 mm it s recommended to use a paper pre tensioning device All the dimensions shown in following igures are in millimetres Ø Max 180 Max 216 160 80 4 x ø4 5 250 110 110 94 ...

Page 95: ...350 optional Length 198 mm Height 50 mm Width 99 mm All the dimensions shown in following igures are in millimetres 49 5 49 5 63 0 2 x M 4 65 0 70 0 176 5 10 0 11 5 50 0 21 0 12 5 25 0 12 5 29 0 25 0 25 0 25 0 117 0 56 0 99 0 198 0 V V V V PE N L 95 ...

Page 96: ... minimum inter notch distance 150 mm if Short ticket setup parameter is disabled 105 mm if Short ticket setup parameter is enabled For more information about the use of paper with black mark see chapter 7 All the dimensions shown in following igures are in millimetres 5 1 0 10 1 0 Dmin PAPER WIDTH from 194 mm to 216 mm 94 DIRECTION OF PAPER FEED 96 ...

Page 97: ...ragraph 6 7 The following is the full list of coding tables that can be installed on the device CodeTable Coding table 0 PC437 U S A Standard Europe 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Canadian French 5 PC865 Nordic 6 VISCII Vietnamese Standard Code 11 PC851 Greek on request 12 PC853 Turkish on request 13 PC857 Turkish 14 PC737 Greek 15 ISO8859 7 Greek on request 16 WPC1252 ...

Page 98: ...ust be monospace type every character of the font must have the same dimension The check is made by the device when the font is selected TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts 11 15 and 20 cpi The quality of TrueType fonts the correct positioning into the printable area and the available code tables will result f...

Page 99: ...ows the list of available consumables for device 67300000000321 THERMAL PAPER ROLL weight 74 g m2 width 210 mm Ø external 140 mm Ø core 25 mm 67300000000327 ROTOLO CARTA TERMICA weight 70 g m2 width 216 mm Ø external 140 mm Ø core 25 mm 99 ...

Page 100: ...100 ...

Page 101: ...for device 964GE010000350 POWER SUPPLY for technical speciications see paragraph 9 1 974AS010000303 PAPER ROLL HOLDER 26500000000352 SERIAL CABLE DB9M DB9F length 1 8 m 26500000000356 USB CABLE TYPE A B length 1 8 m 26300000000602 LOW PAPER KIT cable low paper sensor board 101 ...

Page 102: ...102 ...

Page 103: ... identiication data of the product at hand The product code the serial number and the hardware release number can be found on the product label see paragraph 3 5 The irmware release number SCODE can be found on the setup report see paragraph 6 1 connecting the device to a PC and starting the PrinterSet tool see paragraph 6 2 by consulting the setup ini ile see paragraph 6 3 103 ...

Page 104: ...om biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved Part Number 76200000008300 Rev 1 10 ...

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