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TROUBLESHOOTING GUIDE 

TG11

Overview

The G4 control module diagnostics can be used to detect electrical circuit failures in the brewer. When a circuit 

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Using the Diagnostics 

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MPHPPOUIFUPVDITDSFFOmWF UJNFT

&OUFSUIFBDDFTTDPEFUIFOQSFTT

OK

 UIFEFGBVMUDPEF

JT

The 

MAIN MENU

TDSFFOXJMMBQQFBS1SFTT

Control 

Settings

1SFTT

Diagnostics

8IFOQSPNQUFEQMBDFBOFNQUZ

DPOUBJOFSVOEFSUIFCSFXCBTLFUUIFOQSFTT

OK

.

 1SFTTBCVUUPOUPUFTUUIFEFTJSFEDJSDVJUPS

Auto Test

 

to test all circuits. If a button is highlighted green the 

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IJHIMJHIUFESFEUIFDJSDVJUIBTGBJMFEUIFUFTU

 

 

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JTCFJOHTVQQMJFEUPUIFDPNQPOFOUEVSJOHOPSNBM
PQFSBUJPO*GQPXFSJTTVQQMJFEBOEJUEPFTOPUPQFSBUF
SFQMBDFUIFDPNQPOFOU*GQPXFSJTOPUCFJOHTVQQMJFE
DIFDLUIFXJSJOHBOEUIF61.

 

 

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CSFXDZDMFBOEDIFDLGPSnVJEnPXUISPVHIUIFQVNQ

DIAGNOSTICS

Auto Test

Left

Right

Inlet Valve

Dump Vavle

Dump Vavle

Heating System

Cone Lock

Cone Lock

Level Probe

Bypass Valve

Bypass Valve

Pump

Warmer

Warmer

Curtis logo

Diagnostics Screen

Button layout varies based model 

Summary of Contents for G4 Seraphim

Page 1: ...READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER Please leave this booklet with the machine G4 Seraphim Digital Coffee Brewing System 102517B FC18 SERA FRONT COVER F 10017 revNC USER GUIDE...

Page 2: ...RPHVWLF ES25 OHFWULFDO 6FKHPDWLF SRUW ES26 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 UURU RGHV EC1 3URGXFW DUUDQW 3 Contact Information Wilbur Curtis Co Inc 6913 Acco Stree...

Page 3: ...c 1 PH 110 220 V 12 5 22 7 A 2 X 2500 W 2W 3W G 1500 5000 W 50 60 Hz 4 3 10 0 6 5 6 5 Twin Seraphim Single Cup Brewer Black White Export 1 PH 230 V 23 9 A 2 X 2500 W 2W G 5500 W 50 60 Hz 5 0 LPHQVLRQV...

Page 4: ...jury or void the warranty This appliance is designed for commercial use Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician...

Page 5: ...Z QFSTPOT ZFBST BOE BCPWF XJUI SFEVDFE QIZTJDBM TFOTPSZ PS NFOUBM DBQBCJMJUJFT or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in...

Page 6: ...PECIFICATIONS section for the correct size The water line should also be capable of being DPOUSPMMFE CZ B TIVU PGG WBMWF P OPU DPOOFDU UIF XBUFS MJOF UP B TBEEMF WBMWF 4 OUFSOBUJPOBM SFRVJSFT UIF GPMM...

Page 7: ...een and drip tray The two largest circular holes are for the brew head assemblies along with three stud holes for the mounting plate for each head Also there is a circular hole for the touch screen al...

Page 8: ...ut for flush drip tray installation only Allow room for 3 4 lip around outside on inset drip tray installation 2 1 4 5 7 cm 2 1 4 5 7 cm 6 15 2 cm 6 15 2 cm 3X 5 16 8 0 mm 2X 5 16 8 0 mm 1 1 2 3 8 cm...

Page 9: ...ed on the right side and the other on the left The installation position for each brew head is marked on the attached wires and tubes Each brew head has three 1 4 20 studs with matching nuts and washe...

Page 10: ...e countertop Slip the two 1 4 20 threaded studs into the countertop and fasten the holder to the counter using one 1 fender washer one 1 lock washer and one 1 nut per threaded stud Install the Water T...

Page 11: ...the supply line tube mUUJOHT GSPN UIF CSFX IFBE BTTFNCMJFT 4FF Figure 12 Install the Water Tower cont 17 Use the screws to attach the plates to the chassis as shown 18 Connect the brew head cables to...

Page 12: ...CE 5IF FYIBVTU MJOF UVCJOH NVTU CF JOTUBMMFE so that ends do not become submerged in water to avoid backup INSTALLATION INSTRUCTIONS II12 SERA2 INSTALLATION INSTRUCTIONS 111617A Figure 14 Exhaust Line...

Page 13: ...33 Perform a brew cycle of a least 12 ounces to purge any remaining air from the system See OPERATING INSTRUCTIONS During the initial brew cycle and XIFOFWFS UIF mMUFS JT SFQMBDFE ZPV NBZ IFBS UIF TP...

Page 14: ...S XJMM CSFX DPGGFF CBTFE PO UIF TFUUJOHT QSPHSBNNFE JOUP UIF VOJWFSTBM DPOUSPM NPEVMF 6 5P DIBOHF UIF TFUUJOHT TFF UIF PROGRAMMING GUIDE TFDUJPO VSJOH UIF CSFX DZDMF BO PO TDSFFO CSFX UJNFS XJMM DPVOU...

Page 15: ...UJOHT QSPHSBNNFE JOUP UIF VOJWFSTBM DPOUSPM NPEVMF 6 5P DIBOHF UIF TFUUJOHT TFF UIF PROGRAMMING GUIDE TFDUJPO VSJOH UIF CSFX DZDMF BO PO TDSFFO CSFX UJNFS XJMM DPVOU EPXO UIF UJNF SFNBJOJOH See INSTAL...

Page 16: ...brush for hard to clean areas Rinse with clean water then dry 3 Wipe the spray head area with a cloth soaked in a mild detergent solution Rinse with a cloth soaked with clean water removing any resid...

Page 17: ...dish washing solution to use while cleaning Insert a small brush through the spout tube from the outside of the brew basket Spin the brush a few times to remove any coffee residue Look inside the brew...

Page 18: ...U QBTT DPEF JT 0ODF UIF DPEF JT FOUFSFE QSFTT 0 5IF 6 TDSFFO XJMM appear The access code can be reset in the POUSPM 4FUUJOHT TVC NFOV VOEFS 1BTTXPSET Status lights Brew Buttons Curtis logo Home Undo S...

Page 19: ...andard Purple Standard Gray Standard Amber Tropical Purple Tropical Gray 76 308 Purple 76 308 Gray Temperature Settings Quality Timer Energy Savings Sounds Diagnostics Display Settings Preventative Ma...

Page 20: ...M VQMPBE BMM PG UIF TFUVQ EBUB POUP UIF nBTI ESJWF 5IF ZFMMPX JDPO PO UIF UPQ MFGU PG UIF UPVDITDSFFO XJMM MJHIU JOEJDBUJOH UIBU EBUB JT USBOTGFSSJOH 5IJT QSPDFTT XJMM POMZ UBLF B TFDPOE UP DPNQMFUF D...

Page 21: ...102116NC Countertop example Cup clearance RIIHH RZ center line 22 63 in 57 5 cm 12 00 in 30 5 cm 19 00 in 48 3 cm 11 63 in 29 5 cm 52 13 in 127 3 cm 36 00 in 91 4 cm 24 63 in 62 6 cm 11 00 in 27 9 cm...

Page 22: ...T DESCRIPTION 3 WC 8559 RELAY SOLID STATE 280V 40A W HEATSINK AND QUICK DISCONNECTS 4 WC 847 VALVE INLET 2 GPM 120V 10W GEN USE BROWN BODY 9 WC 3503 LEG 3 8 16 STUD SCREW BUMPER Recommended Parts to S...

Page 23: ...T DESCRIPTION 1 WC 589 101 TRANSFORMER 120VAC 24V 4 8A W LEADS MOLEX CONNECTOR 2 WC 10001 CONTROL MODULE UPM 120 220V G4 3 WC 1064 POWER SUPPLY 100 240Vac X12Vdc W CONNECTORS 4 WC 1066 FAN CHASSIS W C...

Page 24: ...LON 750 875 7 WC 66092K KIT ASSY WEIR BOX BUSHING SERAPHIM ITEM PART DESCRIPTION 3 WC 5310 TUBE 5 16 ID x 1 8W SILICONE 4 WC 889 103 VALVE DUMP LEFT 120V 12W SERAPHIM 7 WC 66092K KIT ASSY WEIR BOX BUS...

Page 25: ...UCM SERAPHIM WHITE 3A SERA UH BLK HOLDER UCM BLACK SERAPHIM 3B SERA UH WHT HOLDER UCM WHITE SERAPHIM 4 WC 65034 SCREEN DRIP TRAY SERAPHIM ITEM PART DESCRIPTION 1 WC 37580 KIT ASSY TOUCH SCREEN BACKING...

Page 26: ...69 ID X 945 OD X 986 LG 8mm GEN USE 8 WC 5310 TUBE 5 16 ID x 1 8 W SILICONE 9 WC 37365 KIT FITTING TANK INLET Recommended Parts to Stock ITEM PART DESCRIPTION 10 WC 37266 KIT FITTING TANK OVERFLOW 11...

Page 27: ...V Neut ral 6 Inlet Valve 7 Not Used 8 Not Used 9 Not Used 10 Not Used 11 Brew Pump 12 Brew Pump 13 Not Used 14 Not Used 15 Not Used 16 Not Used 17 Not Used 18 Not Used 19 Current Sensor 20 Current Sen...

Page 28: ...120V Neut ral 6 Inlet Valve 7 Not Used 8 Not Used 9 Not Used 10 Not Used 11 Brew Pump 12 Brew Pump 13 Not Used 14 Not Used 15 Not Used 16 Not Used 17 Not Used 18 Not Used 19 Current Sensor 20 Current...

Page 29: ...UIF XJSJOH IBSOFTT 2 1PXFS VQ UIF CSFXFS BOE UFTU UIF WBMWF VTJOH UIF EJBHOPTUJDT JO TFDUJPO 5 Water Not Hot Enough G UIF XBUFS IFBUT CVU JT OPU IPU FOPVHI mSTU DIFDL GPS UIF DPSSFDU UFNQFSBUVSF TFUUJ...

Page 30: ...JUDI Brewer Does Not Start When Brew Button is Pressed G Brewing BQQFBST PO UIF EJTQMBZ DIFDL GPS GBVMUZ XJSJOH BOE DPOOFDUJPOT CFUXFFO UIF VOJWFSTBM QPXFS NPEVMF 61 BOE UIF WBMWFT 2 G Brewing EPFT OP...

Page 31: ...CSFX CBTLFU BOE QMBDF B MBSHF DPOUBJOFS VOEFS UIF EVNQ CSFX BOE EJMVUJPO PVUMFU QPJOUT 3VO B CSFX DZDMF BOE DPOmSN UIBU UIF CSFX QVNQ JT QVNQJOH XBUFS EVSJOH UIF CSFX DZDMF G UIF QVNQ JT XPSLJOH DIFD...

Page 32: ...XBUFS TVQQMZ WBMWF JT DPNQMFUFMZ PQFO BOE UIBU UIF XBUFS mMUFS JT OPU QMVHHFE 2 IFDL UP NBLF TVSF UIBU UIF nPX SBUF GSPN UIF XBUFS TVQQMZ MJOF NFFUT UIF NJOJNVN nPX SBUF TQFDJmDBUJPOT GPS UIF CSFXFS M...

Page 33: ...JT BUUBDIFE UJHIUMZ to the tank and that heat sink compound was used A properly mounted sensor should have a resistance of around 7 k when the water is hot If not replace the sensor 3 Check to see if...

Page 34: ...FTT Diagnostics 8IFO QSPNQUFE QMBDF BO FNQUZ DPOUBJOFS VOEFS UIF CSFX CBTLFU UIFO QSFTT OK 1SFTT B CVUUPO UP UFTU UIF EFTJSFE DJSDVJU PS Auto Test to test all circuits If a button is highlighted green...

Page 35: ...e a mismatch in their settings 830 8 0 KDYH D PLVPDWFK LQ WKHLU VHWWLQJV UPZDUH XSGDWH needed Error Messages Brewer Will Stop Brewing MESSAGE DISPLAY ERROR DESCRIPTION CAUSE Water Level Error LOO UXQ...

Page 36: ...per installation of equipment This equipment must be installed by a professional technician and must comply with all local elec trical mechanical and plumbing codes Improper voltage Equipment must be...

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