9
Operation
Why won’t my
unit turn on?
Make sure your unit is plugged into a functional outlet .
Make sure the oven door is closed .
Call Consumer Service at 1-800-472-7606 .
Cooking
Why is my food not crispy
or fried evenly?
Some foods may require more oil than others .
If not crispy enough, lightly spray, brush, or rub more oil on the food .
Make sure food is spread evenly in a single layer in the AirFryer Basket with no overlap .
If food still overlaps, toss or flip food halfway through cooking cycle .
Food may need additional cooking time . Make sure to check periodically until food reaches desired
brownness . Do not leave oven unattended .
Why is my food
undercooked?
If you put too much food in the basket, try with smaller batches of food and single layers,
rather than stacking food on top of each other .
The temperature might be too low . Use the Temperature Dial to increase temperature .
Food may need additional cooking time . Make sure to check periodically until food reaches desired
brownness . Do not leave oven unattended .
Cooking time and temperature may need to be reduced – start checking foods about 5 to 10 minutes
before the end of the suggested cooking time .
Why is my food
overcooked or burned?
Make sure food is spread evenly in one single layer in the AirFryer Basket with no overlap .
If food still overlaps, toss or flip food halfway through cooking cycle .
Why does condensation
and steam come out of my
unit?
When preparing greasy foods, oil may leak into the pan and produce steam .
This will not affect the unit or the end result . It may fog up the viewing window on the sides or corners .
When preparing foods with a high moisture content, water evaporates from it and causes condensation .
This will not affect the unit or the end result . It may fog up the viewing window on the sides or corners .
The pan, basket, or bottom oven may contain grease residue from previous use .
Make sure all accessories and oven parts are properly cleaned after each use .
Cleaning
Are the parts dishwasher
safe?
Accessories are not dishwasher safe . Hand-wash them with warm, sudsy water .
How do I clean tough-to-
remove food residue from
my accessories?
To remove baked-on grease, soak the accessories in hot, sudsy water or use a nonabrasive cleaner .
TROUBLESHOOTING
