Making and Answering Calls
Making a Call
1. Lift the handset, press [
Speaker
], or select an available line and press [
OK
]
in the center of the phone.
2. Dial [
9
] followed by the number.
Answering a call
1. Pick up the handset or,
2. Press the Speaker button located on the bottom of the left side of the phone
or,
3. Press the black button
underneath [
Answer
].
4. You may also press the black button
underneath [
Ignore
] to stop the
phone from ringing. The caller will still hear ringing and eventually go to
voicemail.
5. Additionally, you may press the black button
[
ToVM
] to send the call
directly to voicemail.
Answering a call on another appearance
1. To connect to another call while on a call make sure you sure you put the
first call on hold first.
2. As soon as you put the first call on hold you can press the black button
underneath [
Answer
] to answer the call.
3. You will then use the up & down arrows
in the center of the phone to
retrieve the call from hold. You may either press the [
OK
] or the [
Resume
]
button.
In Call Functions
Putting a Call on Hold
(Hold will appear on the bottom of the
display once you are on an active call).
1. Press the black button
underneath [
Hold
]. (The
[
Resume
] button will r eplace the [
Hold
] button on the bot-
tom of the display.
2. Press the black button
underneath [
Resume
] or use the
up & down arrows
in the center of the phone and press
[
OK
].
Transferring a Call
(Transfer will appear on the bottom of the
display once you are on an active call).
1. Once you have the caller press the black button
under-
neath [
Transfer
] and dial the telephone number, call the per-
son from the Contacts list, or call the person from the Call
Log list.
2. Press the black button
underneath [
Complete
].
3. To cancel a transfer, press [
Cancel
] and use the up & down
arrows
to return to the caller.
Conference Calls
(With Conference you can have up to 6 people including
yourself).
1. Once you are on active call, press the black button
underneath
[
Conference
].
2. Dial the telephone number, call the person from the Contacts list, or call the
person from the Call Log.
3. Press the black button
underneath [
Join
] to add the new person to the ex-
isting call.
4. If the person you are trying to contact is unavailable, press [
Cancel
] and return
to the original caller.
5. Press the up & down arrows
to return to the caller and press the button
underneath [
Resume
] or press [
OK
] in the center of the phone.
6. To add additional people to you conference call, repeat steps 1 through 5
Adding a person on hold to a conference call
1. Press the black button
underneath [
Hold
] to put the existing call on hold.
2. As soon as you put the first call on hold you can press the button underneath [
Answer
] to answer the second call or press the RED
flashing button to the right of the display.
3. To join the two calls together press the black button
underneath [
Conference
].
2. Press the RED
flashing button to the right of the display to retrieve the person on hold. Alternatively, you may also use the up & down
arrows
in the center of the phone. Press the button underneath [
Resume
] or [
OK
] in the center of the phone to select the caller on hold.
3. Press the black button
underneath [
Join
] to conference in both callers.
Disconnecting the last person from a conference call
►
Press the black button
underneath [
Drop
].
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Avaya 9650 Phone User Guide
