Operation/Technical Manual
NORM-O-TEMP
®
, Model 111W
Page 10 of 82
Technical Help
United States and Canada
Telephone
1-513-772-8810
Cincinnati Sub-Zero Products, LLC
Toll Free
1-800-989-7373
12011 Mosteller Road
Fax
1-513-772-9119
Cincinnati, OH 45241
(U.S.) 24hr Clinical Support 1-513-460-2038
Before you call for Service...
To help us better serve you, please have the serial number of your NORM-O-TEMP
®
unit
ready when you call for parts or service. The serial number is located on the specification
label on the back of the unit.
In-Warranty Repair and Parts
All parts on your NORM-O-TEMP
®
unit are covered by a one-year (1) warranty. Additional
warranties are available at the time of purchase or during the warranty period. To return
defective parts or units, first obtain a Returned Materials Authorization (RMA) number from
our Medical Technical Service department.
Receiving Inspection
After unpacking the NORM-O-TEMP
®
System, be sure to inspect the system for concealed
damage. Retain all packing material and carefully describe or photograph any damage.
Notify the carrier at once and ask for an inspection (in writing). Failure to do this within 15
days may result in loss of claim. Do not return the equipment to Cincinnati Sub-Zero. Call
our Medical Technical Service department for further instructions.
Important Safety Information
Refer to this manual for instructions and caregiver information. Read and understand all
precautionary information before using, prescribing, or servicing the NORM-O-TEMP
®
unit.
