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Crystal Quest® Point of  Entry (POE) Whole House Water Filter System

INSTALLATION AND OPERATION GUIDE

OPERATING SPECIFICATIONS

Pressure Range:                  30-60 psi (2.1-4.1 bar) 
Temperature Range:            40-100ºF (4.4-37.7ºC)
Optimum Service Flow:       8-13 gpm (30.28-49.21 lpm)*
*Depending on the size of the system

Read all instructions, specifications, cautions, and warnings

before installing and using your water filter system.

All drawings, pictures, colors and sizes are approximate for illustrative purposes only and may not exactly resemble the end product.

Components

Summary of Contents for Whole House

Page 1: ...rature Range 40 100ºF 4 4 37 7ºC Optimum Service Flow 8 13 gpm 30 28 49 21 lpm Depending on the size of the system Read all instructions specifications cautions and warnings before installing and using your water filter system All drawings pictures colors and sizes are approximate for illustrative purposes only and may not exactly resemble the end product Components ...

Page 2: ...whatsoever for systems improperly installed or those installed by someone other than a licensed plumber or qualified contractor A leak detector valve is recommended to avoid accidental property damage See page 13 The contaminants or other substances removed or reduced by the selected cartridge s are not necessarily in your water Ask your local water municipality for a copy of their water analysis o...

Page 3: ...aintenance for Water Softeners 15 Troubleshooting 16 Frequently Asked Questions 17 One Year Limited Warranty 18 Ordering Replacement Cartridges 18 ALL POINT OF ENTRY SYSTEMS MUST BE INSTALLED BY A LICENSED PLUMBER TO AVOID PROPERTY DAMAGE Specifications are subject to change without notice INFORMATION ASSISTANCE WWW CRYSTALQUEST COM CUSTOMER SERVICE 1 800 934 0051 Hours of Operation Monday to Frida...

Page 4: ... Whole House models with regeneration backwash programming All Point of Entry Whole House models with regeneration backwash programming ALL MODELS SUBJECT TO CHANGE WITHOUT NOTICE Read all instructions carefully to learn the details for installing and using your P O E water filter system Failure to follow the Installation and Operation Guide could cause injury and or property damage SYSTEM LOCATION...

Page 5: ...WATER SUPPLY HOT WATER OUTSIDE TAP WATER COLD WATER HOT WATER SHUT OFF VALVE SHUT OFF VALVE SHUT OFF VALVE FLOOR DRAIN WATER METER WATER SUPPLY OUTSIDE TAP WATER WATER HEATER WATER HEATER COLD WATER HOT WATER SHUT OFF VALVE SHUT OFF VALVE SHUT OFF VALVE FLOOR DRAIN WATER METER WATER SUPPLY OUTSIDE TAP WATER Automatic System Polyglass Water Filter System BYPASS SHUT OFF VALVE SHUT OFF VALVE COLD WA...

Page 6: ...temperatures above 100ºF UV INSTALL HINTS Refer to section CONNECTING WATER FILTER SYSTEM TO WATER SUPPLY for detailed instructions ULTRAVIOLET WATER STERILIZER SYSTEM This system is great for well water and as an add on to any whole house water filter For detailed installation instructions refer to the UV Installation and Operations Guide 6 CONNECTING UV TO GALVANIZED PIPE CONNECTING UV TO PLASTIC...

Page 7: ... valve clockwise to tighten Distributor tube needs to be equal to the top of the resin tank not more than 1 4 above Lubricate the inner O ring prior to attaching the control valve to the tank Attach bypass valve to the back ports of the control valve by sliding the bypass over the O rings and tighten it is held in place by two metal clips and two screws Attach drain line hose barb and compression ...

Page 8: ...t to tc 5 Push Recycle button Screen will read NT 1 This is the number of tanks the timer is controlling one tank Do not change this 6 Push Recycle button Screen should read DO 7 If not use up down arrow buttons to set number to 7 7 Push Recycle button Screen should read RT 2 00 If not use up down arrow buttons to set to 2 00 8 Push Recycle button Screen should read BW 10 If not use up down arrow ...

Page 9: ...e thread adapters to plumb the system Wrenches either open end or adjustable jaw sized to fit compression adapters Pipe cutter Teflon tape Sandpaper or emery cloth Before installing or 1 fittings to the inlet and outlet of the bypass valve or manifold wrap the threads 3 times around with Teflon tape Install or 1 fittings Soldering is no longer required to plumb with copper pipe Instead use or 1 compres...

Page 10: ...OVERTIGHTEN DO NOT CROSS THREAD IMPORTANT A copper or galvanized cold water pipe is often used to ground electrical outlets in the home Grounding protects you from electrical shock The water filter housing may have broken this ground path To restore connection install an 18 long 6 gauge copper wire across the filter tightly clamped using UL ap proved 1 2 1 bronze grounding clamps at both ends as sho...

Page 11: ...toff valve CHECK FOR LEAKS Close previously opened faucet NOTE Do not run 1 2 drain line over 20 If over 20 increase tube size to 3 4 CONNECTING TUBING TO BRINE TANK Connect tubing to control valve as shown in Figures 14 and 15 for the mechanical and automatic water filter systems For connecting tube to brine tank softener nitrate and tannin systems see Fig 17 below 1 Slide the brass insert into br...

Page 12: ...ution directly into the brine tank or salt potassium permanganate compartment Pour salt or potassium permanganate into brine tank component not included Fill tank 1 2 3 4 full do not pack full and add water until it is just above the salt level To read more about brine tanks and where to buy salt refer to our Frequently Asked Questions on page 17 If any red rust stains are apparent mix iron contro...

Page 13: ...n addition to having all other safety devices use a ball valve to bypass the inflow of water to the system during vacation 13 Leak Controllers are specialized water alarm and shut off systems that use sensors to detect a water leak The sensor sounds an alarm and then shuts off your water The alarm continues to sound until the valve is manually reset By preventing continuous water flow mold and pro...

Page 14: ...n the top edge with a cloth so the O ring can seal securely to the valve base Lubricate o ring with clean food grade silicon grease 13 Look at the bottom of your control valve and locate the upper basket Inside the basket the control valve has O rings that will seal on the riser tube Install the valve on top of the media tank making sure the top of the riser tube inserts inside the opening of the ...

Page 15: ... sodium chloride potassium chloride your unit will require Fill tank about full Do not pack full Do not use block salt or block potassium chloride Sodium chloride potassium chloride in your water softener s brine tank can form solid cakes that inhibit the proper operation of the unit As you inspect your brine tank look for large clumps of solidified sodium chloride potassium chloride As a temporary...

Page 16: ...loride level in brine tank This should be 3 4 full Check the frequency and period of backwashing System uses too much sodium chloride potassium chloride and excessive water in brine tank Brine draw not functioning Clean injectors Check and reset sodium chloride potassium chloride settings Softener fails to regenerate Electricity to system has been interrupted Check the power source and programming...

Page 17: ...ffective media because there is not enough contact time The prime fix is to slow down incoming water by installing a pressure regulator which allows the water more contact time with the media thus allowing the media to do its job more effectively The same fix is for customers with very high native pressure that need to bring it down to a constant 50 60 psi recommended in order to use our systems 1...

Page 18: ...nts of the whole house water filter system Contact your Crystal Quest Dealer or Email support crystalquest com for more information Installation and Maintenance Instructions KEEP THIS MANUAL FOR FUTURE REFERENCE AND UNIT MAINTENANCE Online warranty registration http crystalquest com warranty htm PRODUCT DESIGN IS SUBJECT TO CHANGE WITHOUT NOTICE For further assistance contact your Crystal Quest Dea...

Page 19: ...ur Commercial Water Purification System please contact manufacturer s Technical Support Department Monday through Friday 9 AM to 5 PM Eastern Time or your authorized CRYSTAL QUEST dealer Mailing Address FilterWater com P O Box 968 Southampton PA 18966 USA http www FilterWater com Tel 1 800 439 0263 Fax 1 215 354 0304 Email Sales filterwater com ...

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