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INSTALLATION GUIDELINES

Imported on behalf of Builder Depot Ltd

Station Rd, New Southgate, London, N11 1QJ 

Version 2.1

February 2019

PLEASE NOTE:

This product is considered a professional product and requires a 
high degree of technical ability to be installed correctly. We always 
recommend a qualified and experienced professional should be 
responsible for the installation of this product.

PRE INSTALLATION 

Crown Engineered Wood Flooring is a natural product and 

acclimatisation is required to ensure the best possible results. 

However, the warranty conditions dictate that the Engineered 

Wood Flooring is to remain in the sealed packaging before the 

date of installation. 

SUBFLOOR PREPARATION 

This type of flooring is suitable for installation on most types of 

flooring substrate, as long as its clean, dry and level (e.g. sand 

and cement screeds, timber floorboards, chipboard, plywood 

are all suitable). It is the responsibility of the flooring installer 

to check that the site condition is in a satisfactory state for the 

installation to take place including all moisture related readings.

Concrete & Screed Sub-floors

It is vital that the installer checks the moisture content of the 

concrete/screed to satisfy themselves that it is dry enough 

for the installation to commence. If measured directly with 

an appropriate moisture meter, the moisture content should 

not exceed 4% on a non-destructive moisture meter such as 

Tramex / Gravemetric weight percent measurement (2.5% 

CM for Concrete screed / 0.5% CM for Anhydrite screed) 

and the relative humidity of the air over the floor screed and 

should be between 45-65% R.H. @ a temperature of 18-21ºC.

The floor screed must be leveled before installation to a 

tolerance of no more than a 3mm gap showing under a  

3m straight edge.

Timber Sub-floors

Floorboards, O.S.B, plywood and batterns are all suitable sub-

floors for Crown 18mm Engineered Wood Flooring. 

If your sub-floor uses chipboard, we recommend stabilising 

this using a minimum of 6mm plywood before installing your 

Engineered Wood Flooring. The same level tolerance of  

3mm applies.

Please Note: If installing on existing T&G flooring, make sure 

all old floorboards are secure and free of infestation. We also 

recommend that your new flooring is installed at a 90º angle 

to the previous T&G flooring, as this will provide the necessary 

stabilisation required should any subsequent movement of 

either of the timbers occurring.

PRODUCT USE 

Crown 18mm Engineered Wood Flooring can be installed:

 - On or above ground level (not suitable for use in 

basements)

 - In well ventilated and dry areas, providing the area falls in 

line with the Climate Control section of these instructions.

 - Installed using the Fully Bonded or Floating installation 

method

 - Over a plywood, concrete sub-floor or directly onto joists.

 - For use with Underfloor heating systems (Please refer to 

the Underfloor Heating section within these instructions) 

This floor should 

NOT

 be installed in bathrooms or laundry 

rooms or other areas with high humidity. Use in any of these 

applications will void the product warranty. Crown Engineered 

Wood Flooring is designed for indoor use only.

PLEASE READ THESE INSTRUCTIONS COMPLETELY 
BEFORE BEGINNING THE INSTALLATION.

The following instructions must be used to install Crown 

Engineered Wood Flooring. Failure to do so may result in  

voiding the product warranty.

INSTALLERS / OWNER’S RESPONSIBILITY 

At Crown Floor, we only use the best natural materials to 

manufacturer our flooring. As wood is a natural product, you 

can expect changes in colour, grain and appearance and other 

visual imperfections between each of the boards - No two 

planks will have the same characteristics. We manufacture our 

products by following the accepted industry standard which 

outlines that defective boards must not exceed 5% of the 

full pack. These defects may be the result of manufacturing or 

naturally occurring characteristics of the material.

We recommend that a minimum of 10% for cutting and 

5% for visual grading should be added to your total square 

meterage when calculating the quantity of flooring required. 

Please Note: If your room is not of equal proportions, the 

percentages of waste may be different to what we have  

outlined above - This is an approximation.

Before the installation begins; it is the joint responsibility of 

the installer and owner/customer of the site to conduct a 

thorough site inspection before any flooring is installed.

When carrying out the pre-installation inspection, please  

pay close attention to the following aspects:

 - Quality of Manufacturing

 - Finish

 - Colour Grading

18mm Structural Engineered Oak 

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