Quick Reference Guide
CREXENDO 300 SERIES INTERNET PHONE
The Basics
How to Make a Call
1) Using Phone Handset:
•
Lift Handset
•
Dial the number or extension of the party you wish to
reach
•
Press Send Softkey or wait for call to complete and
for recipient to answer
2) Using Speaker Phone:
•
Lift Handset
•
Dial the number or extension of the party you wish to
reach
•
Press Send Softkey or wait for call to complete and
for recipient to answer
•
Press Speaker button
OR
•
Do
not
lift Handset
•
Dial the number or extension of the party you wish to
reach
•
Press Send Softkey or wait for call to complete and
for recipient to answer
3) Using Headset:
•
Press the Line button you wish to dial out on
•
Dial the number or extension of the party you wish to
reach
•
Wait for recipient to answer
How to Answer a Call
1) Using Phone Handset:
•
When phone rings, lift Handset
•
Begin speaking
2) Using Speaker Phone:
•
When phone rings do
not
lift Handset
•
Press Speaker button
•
Begin speaking
3) Using Headset:
•
When phone rings, press the Answer Softkey or the
flashing inbound line button
•
Begin speaking
Using a Headset
•
After connecting the Headset, press the Headset button.
The Headset button will light up and all incoming calls
will now ring through to the Headset
1)
Switching to a Headset when on a call:
•
Do
not
hang up Handset
•
Put on the Headset
•
Press the Headset button
•
Hang up the Handset
Checking Your Voicemail
1) From your phone:
•
Lift Handset
•
Press lighted MESSAGE button
•
Enter Password (PIN)
OR
•
Lift the Handset
•
Dial your VM Extension
•
Enter Password (PIN)
2) Using Crexendo Web Portal:
•
Log into your Crexendo Web Portal
•
Double-click the message to play through PC’s
speakers
3) From outside line:
•
Dial 877-282-4524
•
Enter 10-digit Direct Dial number for your phone
•
Enter your ID (Extension Number)
•
Enter Password (PIN)
Voicemail Message Options
1)
Delete Voicemail Message:
•
Press 7
2)
Forward to another user’s voice mailbox:
•
Press 8 Key
Forward
without
introductory message:
o
Press 8
Forward
with
introductory message:
o
Press 1
o
Record your introductory message
o
Press 2 to save the message
o
Enter the Extension Number where the message
is to be forwarded followed by #
3)
Rewind or Fast Forward an email message:
•
While listening to the message:
o
Rewind
- Press 4
o
Fast Forward
- Press 6
The message will rewind or advance a few seconds
each time you press the key
.
4) “
Skip” the header announcement
and go directly to
the message by pressing the pound (#) key.
Please use a headset that supports an RJ9
(Modular jack) interface for best results.
