Crestron TSW-570P, Product Manual

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Product Manual — Doc. 8550E TSW-70 Series • 215
Connect to XiO Cloud Service
The XiO Cloud® service allows supported devices across an enterprise to be managed and
configured from one central and secure location in the cloud. Supported Crestron® devices are
configured to connect to the service out of the box.
Use of the service requires a registered XiO Cloud account. To register for an XiO Cloud account,
refer to
www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-Registration-
Room-Licenses .
NOTE: The device may be disconnected from the XiO Cloud service by navigating to the Cloud
Services tab in Crestron Toolbox™ software (Functions > Device Info > Cloud Services). For
details, refer to the Crestron Toolbox help file.
To connect the device to the XiO Cloud service:
1. Record the MAC address and serial number that are labeled on the shipping box or the
device. The MAC address and serial number are required to add the device to the
XiO Cloud service.
NOTE: If the device has multiple MAC addresses, use the MAC address that is providing
the primary connection back to the network. For most devices, the Ethernet MAC
address should be used. However, if your device is connecting to the network over a
different protocol (such as Wi-Fi® communications), use the MAC address for that
protocol instead.
2. Log in to your XiO Cloud account at portal.crestron.io .
3. Claim the device to the XiO Cloud service as described in the XiO Cloud User Guide .
Select the device from the cloud interface to view its status and settings. The device may now
also be managed and assigned to a group or room. For more information, refer to the
XiO Cloud User Guide .
NOTE: For XiO Cloud accounts with room-based licenses, the device must be added to a
licensed room before its status and settings can be viewed.