Crestron QMT CSM-QMTDC Series Programming Manual Download Page 1

CSM-QMTDC

Digital QMT

®

 Shade Motor

Programming Guide

Controls and Indicators

The Crestron CSM-QMTDC shade motors have labeled 

UP

SET

, and 

DN 

push buttons 

that are used to program the shade. The motors have a multicolor LED that lights red, 
amber, green, blue, or white to provide confirmation, operating mode, and error state 
feedback. The 

UP 

button is located closest to the LED, the 

SET 

button is the second 

button from the LED, and the 

DN 

(down) button is the third button from the LED. Refer to 

the illustration below for details.

Crestron CSM-QMTDC Motor Multicolor LED and Push Button Orientation

Test the Shade

Before the shade is operated, the motor must be tested to ensure that the motor direction 
is correct and that the shade travels correctly while raising and lowering.

WARNING

:  Care has been taken to ensure that your shade is properly balanced. Prior 

to initial operation, please confirm that your brackets have been adjusted so that the 
shade hangs level and plumb. Upon startup, run the shade all the way down and check 
for plumb. Observe the shade closely as it rolls up. If the shade begins to telescope, 
stop immediately and take the appropriate action to ensure the shade tracks properly. 
To prevent damage to the fabric from telescoping, you should not leave the shade 
unattended during the first few cycles of operation. Failure to follow these instructions 
may result in damage to the edge of the fabric, which is not covered by the warranty.

Test Motor Direction

Press the 

DN 

(down) button to lower the shade. If the shade begins to travel up, the motor 

direction must be reversed.
To reverse the shade direction, press and hold the 

SET 

button for 10 seconds. The red 

LED lights for 3 seconds. 

NOTE

:  Reversing the direction of the motor resets any limits that have been previously 

set. After setting either the upper or lower limit, the motor automatically enters Limit Setup 

mode for the opposite limit. Follow the procedure in "Set Shade Limits" to reassign limits.

Test Shade Travel

Using the 

DN 

and 

UP 

buttons, ensure that the shade travels to the anticipated lower limit 

and then back to the expected upper limit. The shade should not come in contact with any 
building materials. 
The shade should travel the full length of the window opening and stop before reaching 
the top or bottom of the window opening. If the shade does not travel as expected, refer 
to "Set Up the Shade" below. 

Set Up the Shade

Test Shade Limits

Shade limits are set from the factory, but it may be necessary to reset them depending on 
the installation conditions. Test the lower limits by lowering the shade until it reaches its 
lower limit. Test the upper limits by raising the shade until it reaches its upper limit. Refer 
to “Set Shade Limits” if the limits need to change.

Set Shade Limits

When the shade limits are not set, the red LED blinks three times, pauses for 1 second, 
blinks once, pauses for 5 seconds, and then repeats this code until the limits are set.

NOTE

:  After 8 seconds of inactivity, Limit Setup mode is exited.

Set the lower limit for the shade.
  1.  Press and hold 

SET 

for 4 seconds to enter Limit Setup mode. The LED alternates 

between amber and green. 

  2.  Press and release the 

DN 

button to begin lower limit setup. The green LED blinks.

  3.  Use the 

UP 

and 

DN 

buttons to set the shade to its desired position.

  4.  Press and hold 

SET 

for 4 seconds. The LED turns solid red to confirm that the lower 

limit was successfully set.

NOTE

:  If the upper limit is not set when the lower limit is saved, the motor automatically 

enters upper limit mode upon saving the lower limit. This typically occurs when the 
motor direction has been reversed and both limits are erased.

Set the upper limit for the shade.

  1.  Press and hold 

SET 

for 4 seconds to enter Limit Setup mode. The LED alternates 

between amber and green. 

  2.  Press and release the 

UP 

button to begin upper limit setup. The amber LED blinks.

  3.  Use the 

UP 

and 

DN 

buttons to set the shade to its desired position.

  4.  Press and hold 

SET 

for 4 seconds. The LED turns solid red to confirm that the upper 

limit was successfully set.

NOTE

:  If the lower limit is not set when the upper limit is saved, the motor switches to 

allow setting the lower limit after saving the upper limit. This typically occurs when the 
motor direction has been reversed and both limits are erased.

Joining an infiNET EX Network (infiNET EX Interfaces Only)

The device connects to the Crestron network via the infiNET EX

®

 communications 

protocol. Use the procedures outlined below to join or leave an infiNET EX network and to 
verify communications between the device and the control system.

Joining an infiNET EX Network

Before a device can be used in a shading system, it must first join an infiNET EX network 
by being acquired by an infiNET EX gateway.

NOTE

:  A device can be acquired by only one gateway.

  1.  Put the infiNET EX gateway into Acquire mode from the unit itself or from Crestron 

Toolbox™, as described in its manual at www.crestron.com/manuals.

NOTE

:  In an environment where multiple gateways are installed, only one 

gateway should be in the Acquire mode at any time.

  2.  Place the device into Acquire mode.
 

a.  Tap the 

SET 

button three times, then press and hold it down 

(tap-tap-tap-press+hold) until the white LED starts to blink (this can take up to 10 
seconds).

 

b. When the white LED blinks, release the button to start the acquire process.

 

•  The interface is acquired when the LED stops blinking. 

 

•  If the acquire process fails, the LED blinks rapidly until a button is pressed.

  3.  Once all devices have been acquired, take the gateway out of Acquire mode. Refer 

to the gateways’ operations guide for more information

To leave an infiNET EX network, put the device into Acquire mode, as described in 
“Joining an infiNET EX Network” above, when no gateway is in Acquire mode.

Verifying Communications Status

To check the communications status of the device, tap the 

SET 

button three times and 

then press and hold it down (tap-tap-tap-press+hold) for up to 2 seconds. The LED blinks 
to indicate the communications status. Refer to the following table for details.

Description

The Crestron

®

 digital QMT

®

 CSM-QMTDC shade motors are programmed locally using the 

buttons on the motor. The information in this guide serves as a detailed overview of the 
programming of the Crestron CSM-QMTDC shade motors.

NOTE

:  The procedures described in this document can also be performed remotely via 

a Crestron control system. The timeout and LED indicators are the same as described in 
this document.

infiNET EX Motor Comunication

Refer to the Best Practices for Installation and Setup of Crestron RF Products Reference 
Guide (Doc. 6689) at www.crestron.com/manuals if communication issues exist with 
recessed or pocket mount installations. 

Multicolor LED

UP

 Push Button

SET

 Push Button

DN

 Push Button

LED 

COMMUNICATIONS STATUS 

Turns on for 5 seconds 

Device is communicating with the control system. 

Blinks three times 

Device is communicating with the gateway but the 
gateway is not communicating with the control system. 

Blinks twice 

Device was previously joined to the network but is not 

communicating with the gateway. 

Blinks once 

Device is not joined to the network. 

 

Additional Resources

Visit the product page on the Crestron website (www.crestron.com) 
for additional information and the latest firmware updates.

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