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QuickMedia™ 3-Channel Amplifiers 

Crestron 

QM-AMP3x80 Series

 

Uploading and Upgrading 

Assuming a PC is properly connected to the entire system, Crestron programming 
software allows the programmer to upload programs and projects after their 
development to the system and network devices. However, there are times when the 
files for the program and projects are compiled and not uploaded. Instead, compiled 
files may be distributed from programmers to installers, from Crestron to dealers, 
etc. Even firmware upgrades are available from the Crestron website as new features 
are developed after product releases. In those instances, one has the option to upload 
via the programming software or to upload and upgrade via the Crestron Viewport.  

NOTE:

  The Crestron Viewport is available as a pull-down command from SIMPL 

Windows and VT Pro-e (

Tools | Viewport

) or as a standalone utility. The Viewport 

utility accomplishes multiple system tasks, primarily via an RS-232 or TCP/IP 
connection between the control system and a PC. It is used to observe system 
processes, upload new operating systems and firmware, change system and network 
parameters, and communicate with network device consoles and touchpanels, among 
many other tasks. Viewport can also function as a terminal emulator for generic file 
transfer. All of these functions are accessed through the commands and options in 
the Viewport menus. Therefore, for its effectiveness as a support and diagnostic tool, 
the Crestron Viewport may be preferred over development tools when uploading 
programs and projects.  

The following sections define how one would upload a SIMPL Windows program 
containing an AMP3x80 to a control system or upgrade the firmware of the 
AMP3x80. However, before attempting to upload or upgrade, it is necessary to 
establish communications.  

Communication Settings 

NOTE:  

For laptops and other PCs without a built-in RS-232 port, Crestron 

recommends the use of PCMCIA cards, rather than USB-to-serial adapters. If a 
USB-to-serial adapter must be used, Crestron has tested the following devices with 
good results: 
 
 

Belkin (large model) F5U103 

 I/O 

Gear 

GUC232A 

 

Keyspan USA-19QW (Discontinued) 

 
Results may vary depending on the computer being used. Other models, even from 
the same manufacturer, may not yield the same results.

 

The procedure in this section provides details for RS-232 communication between 
the PC and the control system. If TCP/IP communication is preferred, consult the 
latest version of the Crestron e-Control Reference Guide (Doc. 6052) or the 
respective Operations Guide for the control system. These documents are available 
from the Downloads | Product Manuals section of the Crestron website 
(www.crestron.com). Refer to the figure on the next page for a typical connection 
diagram when uploading files 

NOTE:

  When connecting a PC to the QM-RMCRX, use a standard DB9 female-to-

female “null modem” cable. To connect to other control systems refer to the 
Operations Guide included with the control system. 

20  

  QuickMedia™ 3-Channel Amplifiers: QM-AMP3x80 Series 

Operations Guide – DOC. 6272 

Summary of Contents for QM-AMP3x80 Series

Page 1: ...Crestron QM AMP3x80 Series QuickMedia 3 ChannelAmplifiers Operations Guide ...

Page 2: ...ug does not fit into your outlet consult an electrician for replacement of the outlet Protect the power cord and other cables so items placed on or against them cannot cause damage Prevent foreign objects from entering the device Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liqui...

Page 3: ...ng 13 Hardware Hookup 13 Configuration Software 15 Earliest Version Software Requirements for the PC 15 Configuring with Crestron SystemBuilder 16 Configuring with SIMPL Windows 16 Uploading and Upgrading 20 Communication Settings 20 Uploading a SIMPL Windows Program 22 Firmware Upgrade 24 Problem Solving 25 Troubleshooting 25 Further Inquiries 26 Future Updates 26 Return and Warranty Policies 27 ...

Page 4: ......

Page 5: ...peech reinforcement depending on model Balanced and unbalanced audio Class G amplifier topology puts more output power in less space while generating less heat when compared to conventional amplifier designs One Rack Unit 1 RU height Optimized for use with Crestron MediaManager components Can operate as a stand alone amplifier or a Cresnet device Built in power control and internal temperature mon...

Page 6: ...eds to be easily connected and disconnected from a presentation system or room control system Of the four models in the AMP3x80 series two are designated for international use All of the features are identical to the US versions with the exceptions of the power output rating for the speech channels the international AC power requirements the power cord and the unit nomenclature of QMI AMP3x80SR wh...

Page 7: ...4 ohms 0 1 1 and 75 Watts into 70 100 V outputs Signal to Noise Ratio S N A Weighted 110dB below rated output power A weighted Damping Factor 150 4 8 ohm outputs QM AMP3x80 Firmware QM AMP3x80 v2 0 upg or later Rack Space Required 1U Power Input Requirements QM AMP3x80MM QM AMP3x80SR QMI AMP3x80MM QMI AMP3x80SR 120 VAC 15 25 60 Hz 230 VAC 15 25 50 Hz Environmental Temperature Humidity 32 to 104 F ...

Page 8: ...r can operate in a stand alone configuration A pushbutton on the rear panel with an accompanying LED is used to set the AMP3x80 s network ID Refer to the following illustrations of the front and rear panels and the physical views Two mounting ears are provided for rack mounting and four round rubber feet are preinstalled for stability and to prevent slippage in tabletop placement or stacking confi...

Page 9: ...has different connectors than the AMP3x80SR is shown on the bottom of the diagram For a detailed view refer to Hardware Hookup on page 13 Ports All connections to the AMP3x80 are made through the ports on the rear panel Refer to the illustrations and descriptions that follow NOTE Interface connectors for the NET and audio ports are provided with the AMP3x80 Operations Guide DOC 6272 QuickMedia 3 C...

Page 10: ...ion 70 V or 100 V Each output port uses a 2 position terminal block connector for connecting the appropriate type speaker For wiring information refer to Hardware Hookup on page 13 NET This 4 position mini terminal block connector is used to connect the AMP3x80 to the Cresnet system Data and network power for the AMP3x80 are provided via the connection Refer to Network Wiring on page 8 for more in...

Page 11: ...hbutton The AMP3x80 devices are TSID ready Located on the rear of each device the SETUP pushbutton and its associated LED are used for setting up the unit s network ID during the initial configuration of a Cresnet system or when the device is being added replaced Refer to Method B Touch Settable ID on page 10 for detailed information PWR Power This LED located on the rear panel illuminates when 24...

Page 12: ...t to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Setup Network Wiring CAUTION Use only Crestron power supplies for Crestron equipment Failure to do so could cause equipment damage or void the Crestron warranty CAUTION Provide sufficient power to the system Insufficient power can lead to unpredictable results or damage to the equipment Please us...

Page 13: ... the retaining screw Repeat the procedure for the other three conductors NOTE For larger networks i e greater than 28 network devices it may become necessary to add a Cresnet Hub Repeater CNXHUB or Cresnet Network Poll Accelerator C2N NPA8 to maintain signal quality throughout the network Also for networks with lengthy cable runs it may be necessary to add a Hub Repeater after only 20 devices Iden...

Page 14: ...t Functions Set Network ID The software checks the baud rate and then opens the Set Network ID window 4 In the Set Network ID window select the device requiring a Net ID change from the Current Network Devices text window 5 Select the new Net ID for the device from the Choose the new network ID for the selected device Hex text box 6 Click Set ID to initiate the change This will display the ID comm...

Page 15: ...isting The listing should show the device s default Cresnet ID a k a Net ID 6 Enter the Cresnet ID that the device should be set to and click OK The number you enter should appear on the list CAUTION This function does not prevent you from setting duplicate IDs Be sure to check current assignments before entering the desired Cresnet ID number Serial Number to TSID Conversion This utility is useful...

Page 16: ...n page 13 for details NOTE Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips NOTE There is no specific amount of clearance required between components in a rack However if there are multiple amplifiers or heat generating devices stored in a closed ra...

Page 17: ...revent injury and or equipment damage due to electric shock disconnect power from the AMP3x80 prior to making any wiring connections NOTE Use only the supplied power cord or equivalent to connect to the AC power source NOTE To prevent overheating do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications Consideration must be given...

Page 18: ...s are rated at 100V Connecting Audio Sources The AMP3x80 can receive balanced or unbalanced audio input signals Refer to the following diagrams when connecting balanced and unbalanced sources to the signal inputs on the AMP3x80 Wiring for Unbalanced Audio left and Balanced Audio right G Signal Ground Jumper G Signal Ground Signal Connecting Speakers to Audio Outputs Each model in the AMP3x80 serie...

Page 19: ... e SIMPL Windows and Crestron VisionTools Pro e VT Pro e software packages SystemBuilder comes with templates for all supported interfaces If a user wishes to create a touchpanel project using templates with a different look and feel this can be accomplished by making a custom template This custom template can then be used by SystemBuilder to create the final project files to be loaded into the pa...

Page 20: ...cenes enabling you to easily create robust systems SystemBuilder provides a step by step process that guides the user through the process of selecting components and determining signal routing and control The control code and complete equipment lists are automatically generated Crestron SystemBuilder automatically compiles and uploads your program to the control system A template is provided with ...

Page 21: ...P3x80 Crestron software is available from the Crestron website www crestron com registration is required for downloading NOTE Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers CAIP only New users may be required to register to obtain access to certain areas of the site including the FTP site NOTE The information in th...

Page 22: ... the Net ID in Device Settings Double click the QM AMP3x80 icon in the upper pane to open the Device Settings window This window displays QM AMP3x80 device information The Net ID can be changed in this window using the Net ID tab as shown in the following figure QM AMP3x80 Device Settings Window NOTE This procedure sets the Net ID for the AMP3x80 in the program only It does not automatically set t...

Page 23: ..._Rpt If this signal is high the internal temperature value will update every 2 seconds Temp_Format If this signal is high the temperature will be displayed in degrees Celsius if low degrees Fahrenheit QM AMP3x80 Digital Output Signal Description OUTPUT DESCRIPTION OverRide_F Goes high whenever the PWR switch on the back of the AMP3x80 is in the BYPASS position QM AMP3x80 Analog Output Signal Descr...

Page 24: ... a support and diagnostic tool the Crestron Viewport may be preferred over development tools when uploading programs and projects The following sections define how one would upload a SIMPL Windows program containing an AMP3x80 to a control system or upgrade the firmware of the AMP3x80 However before attempting to upload or upgrade it is necessary to establish communications Communication Settings ...

Page 25: ... select Setup Communications settings alternatively press Alt D to open the Port Settings window Setup Communications Settings Command 3 Select RS 232 as the connection type Verify that an available COM port COM 1 is shown after this step is selected and that all communication parameters and necessary options from the Port Settings window are selected as shown after this step Click the OK button t...

Page 26: ...em Uploading a SIMPL Windows Program A control system source file has the extension smw A compiled SIMPL Windows file has the extension spz for a 2 Series control system The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Viewport Upload via SIMPL Windows 1 Start SIMPL Windows 2 Select File Open to view the Open window navigate to the SIMPL Window f...

Page 27: ...d If it does contain SIMPL modules then the SIMPL Program s check box will also be enabled Select one or both check boxes and then click Send Program to begin the transfer NOTE Refer to the respective Operations Guide for the control system for details about the other fields shown on the Send Program window Send Program Window 4 To verify that the program has been transferred successfully select D...

Page 28: ...s of its products firmware upgrades are posted To upgrade the firmware complete the following steps 1 Make sure that Communication Settings that begins on page 20 has been performed 2 As shown after this step select File Transfer Load Network Device from the Viewport menu File Transfer Load Network Device Command 3 As shown after this step select the Net ID of the AMP3x80 and then click OK The Ope...

Page 29: ... verify Net ID AMP3x80 Net ID is not set to match the Net ID specified in SIMPL Windows Verify SIMPL Windows program for setting Net ID NET LED does not illuminate AMP3x80 is not connected to the network Verify network cabling is secure and that the rear panel switch is set to NET CONTROL Hum on audio Grounding problem Connect chassis to ground Audio is supplied regardless of programming Rear pane...

Page 30: ...n also log onto the online help section of the Crestron website www crestron com to ask questions about Crestron products First time users will need to establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the AMP3x80 additional information may be made available as manual updates These u...

Page 31: ...ent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has be...

Page 32: ...Crestron Electronics Inc Operations Guide DOC 6272 15 Volvo Drive Rockleigh NJ 07647 05 04 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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