Crestron M201923001 Product Manual Download Page 29 | Manualshive

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Product Manual — Doc. 8550C

TSW-570, TSW-770, and TSW-1070 • 25

Diagnostics & Advanced

Tap Diagnostics on the Setup screen to display the Diagnostics & Advanced screen.

Diagnostics & Advanced Screen

Use the Diagnostics & Advanced screen to access various diagnostic test screens for the touch
screen. The Diagnostics & Advanced screen also provides the touch screen CPU temperature and
available memory.

Each test screen is described in the sections that follow.

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Summary of Contents for M201923001

Page 1: ...TSW 570 TSW 770 and TSW 1070 5 in 7 in and 10 1 in Wall Mount Touch Screens Product Manual Crestron Electronics Inc...

Page 2: ...lendar are either trademarks or registered trademarks of Google Inc in the United States and or other countries Indoor Finders is either a trademark or a registered trademark of IntelliGroups LLC in t...

Page 3: ...tooth Beacon 21 Virtual Toolbar 22 Diagnostics Advanced 25 Test Patterns 26 Touch Test 27 RTSP Test 28 LAN Test 29 Keypad Test 30 Rava SIP Intercom 31 Mic Test 33 Wi Fi Test 34 About 35 Web Configurat...

Page 4: ...System Setup 46 Services 54 Network Proxy Settings 55 Device Pairing 56 Audio 57 Auto Update 58 Cloud Settings 59 Applications 59 Control System 60 Security 61 Authentication 62 802 1x Configuration...

Page 5: ...1070 are functionally similar For simplicity within this guide the term touch screen is used except where otherwise noted Crestron offers the following variations for its standard touch screen models...

Page 6: ...main Setup screen is displayed TSW 1070 shown TSW 1070 Setup Screen NOTE The touch screen also provides a web configuration interface that may be used to view and configure various touch screen settin...

Page 7: ...ing pages of this guide NOTE A toolbar is present on the bottom of all setup screens The toolbar provides a gear button that may be tapped to return to the Setup screen and a Save Exit button that may...

Page 8: ...ink indicator is provided to indicate the status of the Ethernet connection Green indicates that the Ethernet connection is active The following buttons are provided for configuring Ethernet settings...

Page 9: ...mode and reboot the touch screen To change a static IP address tap Off under DHCP Enable Then tap Set Static IP Address Settings to display the Static IP Ethernet Setup screen Static IP Ethernet Setu...

Page 10: ...e button to delete the last digit l Tap Save to save a new entry or tap CANCEL to discard any changes The display returns to the Static IP Ethernet Setup screen After new settings have been saved tap...

Page 11: ...net Setup IP Table screen Ethernet Setup IP Table Screen Use the Ethernet Setup IP Table screen to view and edit the IP table settings for connecting the touch screen to a control system The Ethernet...

Page 12: ...c 8550C To add or edit an entry tap Add Edit next to the corresponding entry The Ethernet Setup Edit IP Table screen is displayed Ethernet Setup Edit IP Table Screen Tap the CIP ID text field to displ...

Page 13: ...P Table screen tap the IP Address Hostname text field to display an on screen keyboard On Screen Keyboard l Use the keyboard to make the new entry l Tap the clear button in the text field to clear any...

Page 14: ...ons to raise or lower the touch screen master volume incrementally from 0 to 100 o Tap Mute On or Mute Off to mute or unmute the master volume o Tap Test to play a test recording at the current volume...

Page 15: ...der Brightness to raise or lower the LCD display brightness level incrementally from 0 to 100 l Tap On or Off under Auto Brightness to turn automatic brightness on or off for the display l Drag the sl...

Page 16: ...brightness values for the touch screen display and key backlight l Tap the up and down arrows to raise or lower the values of the high and low brightness settings for the LCD display from 0 to 100 l T...

Page 17: ...by Timeout screen Standby Timeout Screen Use the Standby Timeout screen to set the standby timeout settings for the touch screen Tap the up and down arrow buttons to increase the touch screen standby...

Page 18: ...tup screen to display the Application Setup screen Application Setup Screen Use the Application Selection screen to select a touch screen application from the available selections User Project is sele...

Page 19: ...ore a Wi Fi connection can be configured The following buttons are provided for configuring Wi Fi settings l Tap On or Off under Wi Fi Access to turn the Wi Fi adapter on or off If Wi Fi Access is set...

Page 20: ...gs to display the Wi Fi Static IP Setup screen Wi Fi Static IP Setup Screen To edit the static IP address the static subnet mask the static default router the preferred DNS or the alternate preferred...

Page 21: ...settings and stay in setup mode Tap REBOOT to exit setup mode and reboot the touch screen Tap BACK to return to the Wi Fi Setup screen Tap BACK on the Wi Fi Setup screen to return to the Setup screen...

Page 22: ...ed manually when adding a new WAP 2 Tap the WAP Name SSID text field to display an on screen keyboard 3 Enter or modify the WAP name if necessary and then tap SAVE 4 Tap the Security text field to dis...

Page 23: ...tion fails a failure message is displayed Tap Connect to a different access point to return to the Connect to a Wi Fi Access Point 1 2 3 screen NOTE If four WAPs have already been assigned the Wi Fi W...

Page 24: ...i Access Points Screen Use the Manage Wi Fi Access Points screen to manage settings for up to four saved WAPs Tap one of the listed WAPs to display controls to manage the WAP Tap Delete this Access Po...

Page 25: ...o determine when a mobile device is in or near the same room as the beacon and signals the mobile app to automatically display the appropriate controls and information for the room l Tap On or Off und...

Page 26: ...olbar screen to configure settings for the virtual toolbar By default the virtual toolbar can be accessed by swiping down on the tab located at the top of the screen and provides virtual buttons for p...

Page 27: ...e toolbar on the respective location on the screen l Tap the up and down arrow buttons under Toolbar Autohide Timeout to increase or decrease the duration before the toolbar is automatically hidden fr...

Page 28: ...24 TSW 570 TSW 770 and TSW 1070 Product Manual Doc 8550C On screen Toolbar Screen Toolbar Buttons Tap BACK to return to the Setup screen...

Page 29: ...lay the Diagnostics Advanced screen Diagnostics Advanced Screen Use the Diagnostics Advanced screen to access various diagnostic test screens for the touch screen The Diagnostics Advanced screen also...

Page 30: ...dvanced screen to display the Test Pattern Diagnostics screen Test Pattern Diagnostics Screen Use the Test Pattern Diagnostics screen to display any of the available test patterns Tap one of the butto...

Page 31: ...e Diagnostics Advanced screen to display the touch test screen Touch Test Screen Use the touch test screen to test the touch functionality of the display When a location button is tapped its respectiv...

Page 32: ...w and test RTSP real time streaming protocol on the touch screen l Tap the text field under H264 Stream Source URL Touch to edit to display an on screen keyboard for entering an H 264 streaming video...

Page 33: ...es hostname and domain name A Link indicator is provided to indicate the status of the Ethernet connection Green indicates that the Ethernet connection is active The Ethernet Diagnostics screen also p...

Page 34: ...the Keypad Diagnostics Test screen Keypad Diagnostics Test Screen Use the Keypad Diagnostics Test screen to test the functionality of the six virtual toolbar buttons When one of the virtual buttons i...

Page 35: ...net supporting 2 way intercom and paging without requiring any special wiring This screen may be used to call another touch screen that has a Rava SIP intercom to test and configure projects and to ad...

Page 36: ...on screen keyboard or on screen numeric keypad for entering the appropriate information NOTE The touch screen Rava SIP intercom may be configured to connect to a supported door station as part of a Cr...

Page 37: ...nds and then play the sound back to confirm that the microphones are functioning This test is performed twice The first test records and plays sound back from the left microphone and the second test r...

Page 38: ...hostname and domain name A Link indicator is provided to indicate the status of the Wi Fi network connection Green indicates that the Wi Fi network connection is active The Wi Fi Diagnostics screen al...

Page 39: ...App Updates to scan the network for any updates to the touch screen applications If application updates are available the touch screen downloads and installs the updates The status of the updates is...

Page 40: ...ter the touch screen IP address into the browser URL field The configuration interface is displayed TSW 1070 shown NOTE If authentication is enabled for the touch screen an administrator username and...

Page 41: ...terface provides an Actions drop down menu on the top right of the page The Actions menu may be accessed at any time Actions Menu Once any changes have been made to the touch screen configuration the...

Page 42: ...vigate to the firmware PUF on the host computer 2 Select the firmware PUF and then click Open 3 Click Load to load the PUF to the touch screen The upload progress is shown in the dialog box 4 Once the...

Page 43: ...he touch screen A Project Upload dialog box opens Project Upload Dialog Box NOTE This selection is available only if the touch screen is running in user project mode To upload a custom user project 1...

Page 44: ...le on the host computer 2 Select the project vtz file and then click Open 3 Click Load to load the project vtz file to the touch screen The upload progress is shown in the dialog box 4 Once the touch...

Page 45: ...ion Status Tab Selections Each selection is described in the sections that follow Device Click Device to view general device information Status Tab Device The following Device information is displayed...

Page 46: ...lve the touch screen domain to an IP address Click the plus icon next to Ethernet to display the following Ethernet settings l Domain The touch screen domain name l DHCP Reports whether the IP address...

Page 47: ...nection is enabled l Default Gateway The Wi Fi network gateway router address shown only if a Wi Fi network connection is enabled l Link Active Reports the status of the Wi Fi network connection A tru...

Page 48: ...rmation is displayed l Room Status The status of the connected room available or reserved l Calendar Sync The status of the sync between the touch screen and the room scheduling calendar l Crestron Fu...

Page 49: ...on Indicates whether the connection between the control system and touch screen is encrypted l IP Table Displays the IP table information for the control system connection o IP ID The IP ID used to co...

Page 50: ...a touch screen application Settings Selections Each selection is described in the sections that follow NOTE If an invalid value is entered for a setting the web interface will not allow changes to be...

Page 51: ...NTP server s used to synchronize the date and time for the touch screen o Click Add to add a new SNTP server entry into the table o Enter the following information for each entry n Enter the SNTP serv...

Page 52: ...ate for the touch screen using the pop up calendar that is displayed l Time Format Select the format that the time will display on the touch screen 12 hour or 24 hour l Date Format Select the format t...

Page 53: ...Click the plus icon next to Network to display the following network settings Settings Tab System Setup Network NOTE The IP Address Subnet Mask and Default Gateway fields are required only if DHCP is...

Page 54: ...nter the fully qualified Wi Fi domain name on the network o Subnet Mask Enter the Wi Fi subnet mask address on the network o Default Gateway Enter the Wi Fi gateway router address on the network l WI...

Page 55: ...Product Manual Doc 8550C TSW 570 TSW 770 and TSW 1070 51 Click the plus icon next to Device Display to display the following device display settings Settings Tab System Setup Device Display...

Page 56: ...to display a 24 hour digital clock on the touch screen during standby timeout o Outdoor Temperature Enabled Turn on the toggle to display the outdoor temperature on the touch screen during standby ti...

Page 57: ...Crestron and Custom to select a logo type to use on the touch screen screensaver o Logo URL If Logo Setting is set to Custom enter a URL of a custom logo to be used by the touch screen screensaver Cli...

Page 58: ...t this functionality o Select Config to put the Bluetooth beacon into configuration mode Services Click Services to configure Crestron Fusion software settings Settings Tab Services NOTE If connecting...

Page 59: ...ter the IP address of the HTTP proxy server o HTTP Proxy Port Enter the port number of the HTTP proxy server o Username Enter the username required for the HTTP proxy server o Password Enter the passw...

Page 60: ...ettings Tab Device Pairing l Device Model Use the drop down menu to select POE Occ Sensor l Pairing Retry Time Min Enter a duration in minutes that must elapse before the CEN ODT C POE reattempts to p...

Page 61: ...anel Volume setting l Panel Mute Turn on the toggle to mute the touch screen master volume l Panel Volume Enter a value 1 100 for the touch screen master volume level l Media Mute Turn on the toggle t...

Page 62: ...ff the server URL will default to the standard Crestron update sever l Custom URL Path If Custom URL Path is turned on enter the custom URL path for the update server l Day of Week Select the day of w...

Page 63: ...k Applications to a select an application to run on the touch screen Settings Tab Applications Use the Application Mode drop down menu to select a touch screen application from the available selection...

Page 64: ...IP Table Set an IP table connection between the touch screen and control system o IP ID Enter an IP ID for connecting the touch screen to the control system o IP Address Hostname Enter the control sys...

Page 65: ...n SSL Secure Sockets Layer mode to use for establishing a secure connection to the touch screen o Encrypt and Validation The touch screen will require a username and password to validate an encrypted...

Page 66: ...nistrator username and password After rebooting the touch screen this username and password must be entered to access the web configuration utility or to connect to the touch screen through Crestron T...

Page 67: ...be added to an Active Directory group before the user may be selected as an active directory user For more information refer to Groups on page 68 l Groups Any groups of which the current user is a mem...

Page 68: ...or is not No authenticated through Active Directory NOTE A user must be added to an Active Directory group before the user may be selected as an active directory user For more information refer to Gr...

Page 69: ...ettings are displayed for the current user l Name The chosen username l Active Directory User Reports whether the user is Yes or is not No authenticated through Active Directory l Groups Lists any gro...

Page 70: ...ided in the Password field l Groups Add the user to one or more groups For more information refer to Groups on page 68 NOTE A user must be added to an Active Directory group to be selected as an Activ...

Page 71: ...n on the toggle to use authentication via Active Directory for the user l Password Enter a password for the user l Confirm Password Reenter the password provided in the Password field l Groups Add the...

Page 72: ...es are stored in the touch screen console along with a unique SID security identifier When an Active Directory user attempts to authenticate against the console the console first checks the user crede...

Page 73: ...authenticating with Active Directory do not enter the domain name for the Active Directory group in the Name field If this information is being entered via console commands omit domain local from the...

Page 74: ...bottom of the page to create a new touch screen group The Create Group dialog box is displayed Create Group Dialog Box Use the following settings to create a new group l Name Enter a group name l Acce...

Page 75: ...uration Tab Selections Expand the 802 1x Configuration accordion to configure the following settings l IEEE 802 1x Authentication Turn on the toggle to use 802 1x authentication for the touch screen l...

Page 76: ...search term into the text field at the top of the CA menu to search for and display CAs that match the search term o Click the check box to the left of the search field at the top of the CA menu to se...

Page 77: ...diate Machine or Web Server to the list of CAs The Add Certificate pop up dialog box is displayed Add Certificate Dialog Box To add a new certificate 1 Click Browse 2 Navigate to the CA file on the ho...

Page 78: ...770 TSW 1070 only l Microsoft Teams online meeting solution application TSW 1070 only NOTE A Crestron Flex Microsoft Teams UC system must be configured prior to configuring the Microsoft Teams applica...

Page 79: ...al subscriptions and or licenses may be required Refer to each provider s website for details about the capabilities and requirements of its scheduling application and services For more information on...

Page 80: ...e MAC address and serial number that are labeled on the shipping box or the device The MAC address and serial number are required to add the device to the XiO Cloud service NOTE If the device has mult...

Page 81: ...This page is intentionally left blank Product Manual Doc 8550C TSW 570 TSW 770 and TSW 1070 77...

Page 82: ...Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7656 www crestron com Product Manual Doc 8550C 06 11 21 Specifications subject to change without notice...

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