iMedia Table Mount Computer Center with Video
Crestron
IM-TCCV
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
IM-TCCV Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Not receiving power.
Verify that the iMedia cable
is connected to the
IM-TCCV.
Incorrect power supply.
Only use Crestron power
supplies.
SOURCE LED
does not
illuminate.
Source is not selected.
Push a source button on the
IM-TCCV to select a source.
Verify computer cable
connection.
Verify video cable
connection.
No video output
displayed.
Incorrect cable
connection.
Verify iMedia output cable
connection is secure.
Verify computer audio cable
connection.
No audio output.
Incorrect cable
connection.
Verify video input’s audio
cable connection.
Verify 15-pin computer cable
connection. Verify iMedia
output cable connections.
Video from RGB
source is garbled or
no output.
Incorrect cable
connections.
Verify maximum iMedia cable
length. Adjust delay on iMedia
receiver.
Button does not
function when
pressed.
Incorrect cable
connection.
Verify that the iMedia output
cable connection from the
IM-TCCV to the iMedia
receiver is secure.
Other functions
operate, but does
not control the
projector.
Incorrect connections to
projector.
Verify cable wiring and
connections between receiver
and projector.
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iMedia Table Mount Computer Center w/Video: IM-TCCV
Operations & Installation Guide – DOC. 6481
