Crestron DigitalMedia DM-NVX-350 Page 7 Product Manual Download

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Product Manual – DOC. 7839M

DM-NVX-35x(C) Encoders/Decoders

•

Introduction

Crestron® DM NVX® network AV encoders/decoders transport ultra high-definition

4K video with 60 Hz frame rates and 4:4:4 color sampling over standard Gigabit

Ethernet. Support for High Dynamic Range (HDR) video and HDCP 2.2 ensures high

picture quality and compatibility with a variety of media sources. Using Pixel Perfect

Processing technology, a video signal is encoded and then decoded to achieve

imperceptible end-to-end latency of less than 1 frame.

DM-NVX-35x(C) encoders/decoders consist of the following:

•

Surface-mountable endpoints: DM-NVX-350, DM-NVX-351, and DM-NVX-352.

Compact in design, the endpoints are designed to fit in various locations, for

example, behind a flat panel display.

•

Card endpoints: DM-NVX-350C, DM-NVX-351C, and DM-NVX-352C. The cards

are designed to occupy the DMF-CI-8 card chassis.

The DM-NVX-351 and DM-NVX-351C provide the same functionality as the

DM-NVX-350 and DM-NVX-350C with the addition of surround sound to stereo

downmixing. The DM-NVX-352 and DM-NVX-352C provide the same functionality as the

DM-NVX-350 and DM-NVX-350C with the addition of Dante® audio networking.

All DM-NVX-35x(C) devices offer encoding and decoding capabilities in a single unit.

This manual provides information about the following:

•

Physical description

•

Configuration and status

•

IGMP snooping

•

Troubleshooting

In addition, information about device discovery of a DM NVX device using Crestron

Toolbox™ software is provided in the

appendix

of this manual.

For DM-NVX-35x(C) installation information, refer to the following documents as

applicable:

•

DM-NVX-350, DM-NVX-351, and DM-NVX-352 Quick Start

(Doc. 8391)

•

DM-NVX-350C, DM-NVX-351C, and DM-NVX-352C Quick Start

(Doc. 8392)

For information about designing a DM NVX system, refer to the

DM NVX AV-over-IP

System Design Guide

(Doc. 7977).

Summary of Contents for DigitalMedia DM-NVX-350

Page 1: ...DM NVX Network AV Encoders Decoders DM NVX 350 DM NVX 351 DM NVX 352 DM NVX 350C DM NVX 351C DM NVX 352C Product Manual Crestron Electronics Inc ...

Page 2: ... other countries Dolby and Dolby Atmos are either trademarks or registered trademarks of Dolby Laboratories in the United States and or other countries DTS HD and DTS X are either trademarks or registered trademarks of DTS Inc in the United States and or other countries HDMI and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and or other cou...

Page 3: ...ctivity 14 Using the Web Interface 15 Using SIMPL Windows 15 Stream Statistics 16 Using the Web Interface 16 Using SIMPL Windows 16 Image Preview 17 Using the Web Interface 17 Using SIMPL Windows 18 Multicast TTL Time to Live 19 Using the Web Interface 19 Using SIMPL Windows 20 DSCP Differentiated Services Code Point 21 Automatic Routing of Video Inputs 22 Using the Web Interface 22 Using SIMPL Wi...

Page 4: ...e 51 Using SIMPL Windows 55 Dante or AES67 Audio Embedding and De embedding 56 Using the Web Interface 57 Using SIMPL Windows 58 Analog Audio Input or Output 59 Using the Web Interface 59 Using SIMPL Windows 62 Breakaway Audio 62 Using the Web Interface 62 Using SIMPL Windows 63 USB 2 0 Routing 64 Using the Web Interface 64 Using SIMPL Windows 67 Network Port Selection 69 Device Mode Locking 70 Cr...

Page 5: ...Product Manual DOC 7839M Contents iii IGMP Snooping 83 Troubleshooting 86 Appendix Device Discovery 89 ...

Page 6: ......

Page 7: ...ards are designed to occupy the DMF CI 8 card chassis The DM NVX 351 and DM NVX 351C provide the same functionality as the DM NVX 350 and DM NVX 350C with the addition of surround sound to stereo downmixing The DM NVX 352 and DM NVX 352C provide the same functionality as the DM NVX 350 and DM NVX 350C with the addition of Dante audio networking All DM NVX 35x C devices offer encoding and decoding ...

Page 8: ...VX 351 and DM NVX 352 Front Panel DM NVX 350 and DM NVX 351 The following illustration shows the front panel of the DM NVX 350 and DM NVX 351 DM NVX 350 and DM NVX 351 Front Panel DEVICE USB Type B connector female USB 2 0 device port USB signal extender port for connection to a computer or other USB 2 0 host HOST USB Type A connector female USB 2 0 host port USB signal extender port for connectio...

Page 9: ... Output Impedance 200 Ohms balanced 100 Ohms unbalanced Maximum Output Level 4 Vrms balanced 2 Vrms unbalanced 1 Either LAN 1 or LAN 2 can be used as the primary LAN connection allowing the other port to be used for connection to a local network device or to another DM NVX device If one of the ports is used as the primary LAN connection the port requires connection to a 1000BASE T switch in order ...

Page 10: ...ts one Crestron SFP 1G Series SFP transceiver module 2 4 Green LINK LED indicates Ethernet link status Green ACT LED indicates Ethernet activity 1 The DEVICE and HOST ports cannot be used simultaneously 2 Either LAN 1 or LAN 2 can be used as the primary LAN connection allowing the other port to be used for connection to a local network device or to another DM NVX device The port that is used as th...

Page 11: ...200 Ohms balanced 100 Ohms unbalanced Maximum Output Level 4 Vrms balanced 2 Vrms unbalanced Rear Panel The following illustration shows the rear panel of the DM NVX 350 DM NVX 351 and DM NVX 352 DM NVX 350 DM NVX 351 and DM NVX 352 Rear Panel CONSOLE SERIAL 8 pin RJ 45 connector female RS 232 computer console port for setup CONSOLE USB USB Type B connector female USB 2 0 computer console port for...

Page 12: ... display stating that the button must be pressed again to change the operating mode Pressing the button a second time changes the operating mode from a receiver decoder to a transmitter encoder or from a transmitter to a receiver and reboots the device The SETUP button can be used to change the operating mode only if Device Mode Lock is disabled in the System Setup section under the Settings tab F...

Page 13: ...nnection to a control system via Ethernet LAN 1 2 8 pin RJ 45 connectors female 100BASE TX 1000BASE T Ethernet ports2 Green LED indicates Ethernet link status Amber LED indicates Ethernet activity LAN 3 SFP port 2 Accepts one Crestron SFP 1G Series SFP transceiver module 3 Green LINK LED indicates Ethernet link status Green ACT LED indicates Ethernet activity 1 The DEVICE and HOST ports cannot be ...

Page 14: ...llowing illustration shows the connectors controls and indicators that are available on the DM NVX 352C DM NVX 352C DEVICE USB Type B connector female USB 2 0 device port USB signal extender port for connection to a computer or any other USB 2 0 host3 HOST USB Type A connector female USB 2 0 host port USB signal extender port for connection of a mouse keyboard or any other USB 2 0 device 3 Availab...

Page 15: ... 24k Ohms balanced unbalanced Maximum Input Level 4 Vrms balanced 2 Vrms unbalanced Output Impedance 200 Ohms balanced 100 Ohms unbalanced Maximum Output Level 4 Vrms balanced 2 Vrms unbalanced 1 Either LAN 1 or LAN 2 can be used as the primary LAN connection allowing the other port to be used for connection to a local network device or to another DM NVX device The port that is used as the primary...

Page 16: ...ew Multicast TTL Time to Live Differentiated Services Code Point DSCP Automatic routing of video inputs Automatic display control Video wall processing Adjustable underscan User selectable output resolution Maximum color depth and color space mode Background image Still image detection EDID Extended Display Identification Data Fixed adaptive or variable bit rate Subscriptions Daisy chain 7 1 surro...

Page 17: ...etails apply to the DM NVX cards only and do not apply to DM NVX surface mountable endpoints A DM NVX card occupies a card slot in a DMF CI 8 chassis Information about the chassis can be viewed using the web interface or SIMPL Windows Using the Web Interface To view DMF CI 8 chassis information click the Status tab and then click Chassis The Chassis section displays the following information Seria...

Page 18: ...mber in which the card is installed in the chassis DM NVX Director Virtual Switching Appliance If a DM NVX device is managed by a DM NVX Director virtual switching appliance information about the appliance can be viewed using the web interface To view DM NVX Director appliance information click the Status tab and then click DM NVX Director The DM NVX Director section displays the following informa...

Page 19: ... the following sections NOTES When DM NVX 35x C devices are used with DM NVX E30 C and DM NVX 36x C encoders the DM NVX 35x C devices must be in Receiver mode When DM NVX 35x C devices are used with DM NVX D30 C DM NVX D80 IOAV and DM NVX 36x C decoders the DM NVX 35x C devices must be in Transmitter mode For a DM NVX 35x surface mountable endpoint the SETUP button can be used to change the operat...

Page 20: ...ired mode Receiver or Transmitter The default setting is Receiver Changing modes requires that the device be rebooted Trigger the Reboot digital input join to reboot the device For additional information refer to the SIMPL Windows help file Automatic Point to Point Connectivity Point to point connectivity enables a DM NVX 4K60 4 4 4 encoder to be connected directly to a DM NVX 4K60 4 4 4 decoder t...

Page 21: ... Control section Point to Point Status indicates whether point to point mode is Active or Inactive In the Point to Point Mode drop down list select either of the following Auto Default setting A 1000BASE T port of a DM NVX 4K60 4 4 4 encoder detects a direct connection to a DM NVX 4K60 4 4 4 decoder or a connection to a 1000BASE T switch Similarly a 1000BASE T port of a DM NVX 4K60 4 4 4 decoder d...

Page 22: ...atistics toggle switch in the On right or Off left position respectively The default setting is in the Off left position To reset statistics click Reset Statistics For additional information refer to the online help of the web interface Settings Tab Stream Statistics Using SIMPL Windows Configure stream statistics in Slot 01 Stream Transmit or Slot 02 Stream Receive Trigger the StatisticsEnabled d...

Page 23: ...ile name prefix to the file name of the images to be generated The default base file name is preview The Generated Preview Images table lists the image previews Type indicates the height of the image in pixels File Name indicates the file name of the image in the following format base file name _ vertical resolution px extension base file name is the prefix assigned to the image preview followed b...

Page 24: ...o access the DM NVX web server 172 30 160 90 is the IP address of the DM NVX device preview_540px jpeg is the file name of the image preview file Settings Tab Stream Services Image Preview Sample Image Shown Using SIMPL Windows Enable or disable image preview functionality in Slot 1003 DM Preview Image Trigger the Enable digital input join to enable image preview functionality To disable image pre...

Page 25: ...o 255 The default setting is 5 To set a multicast TTL value use the web interface or SIMPL Windows Using the Web Interface To configure multicast TTL 1 Click the Settings tab and then click Stream 2 In the Advanced section a Disable Auto Initiation by setting the Auto Initiation toggle switch in the Off left position b Stop the stream by clicking Stop c Enable Custom TTL by setting the Custom TTL ...

Page 26: ... slot a Trigger the AutomaticInitiationDisabled digital input join b Trigger the Stop digital input join 2 In Slot 01 Stream Transmit set the MulticastTTL analog input join to the desired value 1 to 255 3 Using the top level programming slot trigger the AutomaticInitiationEnabled digital input join The stream automatically restarts For additional information refer to the SIMPL Windows help file ...

Page 27: ...lows and per hop behavior By default DSCP is set to 32 NOTE Change the DSCP default setting of 32 only if required by IT department policies To configure DSCP 1 Click the Settings tab and then click Stream 2 In the Advanced section a Disable Auto Initiation by setting the Auto Initiation toggle switch in the Off left position b Stop the stream by clicking Stop c Enable Custom DSCP by setting the C...

Page 28: ...cted input To configure automatic routing use the web interface or SIMPL Windows as discussed in the following sections Using the Web Interface To configure automatic routing of video inputs 1 Click the Settings tab and then clicking Routing 2 In the Input Routing section enable automatic input routing by setting the Automatic Input Routing toggle switch in the On right position default setting To...

Page 29: ...ing SIMPL Windows Using the top level programming slot for the DM NVX device trigger the AutomaticRoutingEnabled digital input join to enable automatic routing To disable automatic routing trigger the AutomaticRoutingDisabled digital input join For additional information refer to the SIMPL Windows help file ...

Page 30: ...ted interface CEC RS232 or IR will send the power on or power off command as specified in the Power Off No Sync Detected and Power On Sync Detected sections discussed in step 8 below If None is selected no command will be sent 5 Applicable only when the DM NVX device is in Receiver mode Set Output Timeout to enable the display device to turn off after a predetermined period of time in which no sig...

Page 31: ...t To test the command click the Test button If RS232 is selected in step 4 enter the RS232 command in the Power Off No Sync Detected and Power On Sync Detected sections and then select the desired terminator and format To test the command click the Test button If Infrared is selected in step 4 click IR Ports under the Settings tab and then click the Load IR File button for port 1 or port 2 Browse ...

Page 32: ...26 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab Outputs Automatic Display Power Shown with DM NVX Device in Receiver Mode and CEC Interface Command Selected ...

Page 33: ...k the Settings tab and then click Outputs 2 In the Outputs table click the Edit button 3 In the Layout section a In the Horizontal Bezel Compensation text box enter a value ranging from 0 to 500 pixels b In the Vertical Bezel Compensation text box enter a value ranging from 0 to 500 pixels c Select the Video Wall radio button d In the Width combo box select the desired number of rows of displays e...

Page 34: ...28 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab Outputs Video Wall Configuration ...

Page 35: ...content does not fit properly on a display adjustments to underscan may be desired Adjusting underscan reduces the image size by the specified percentage so that the entire video frame is displayed To adjust underscan use the web interface or SIMPL Windows as discussed in the following sections Using the Web Interface To configure underscan 1 Click the Settings tab and then click Outputs 2 In the ...

Page 36: ...t Manual DOC 7839M Settings Tab Outputs Underscan Configuration Using SIMPL Windows Adjust underscan in Slot 06 HDMI Out Set the Underscan analog input join to the desired value For additional information refer to the SIMPL Windows help file ...

Page 37: ...utput resolution use the web interface or SIMPL Windows as discussed in the following sections Using the Web Interface To configure the output resolution 1 Click the Settings tab and then click Outputs 2 In the Outputs table click the Edit button 3 In the HDMI Output Setting section select the desired resolution in the Resolution drop down list For additional information refer to the online help o...

Page 38: ...839M Settings Tab Outputs HDMI Output Resolution Configuration Using SIMPL Windows Configure the output resolution in Slot 06 HDMI Out Set the Resolution analog input join to the desired value For additional information refer to the SIMPL Windows help file ...

Page 39: ...and then click Outputs 2 In the Outputs table click the Edit button 3 In the HDMI Output Setting section Configure maximum color depth in the Max Color Depth drop down list by selecting the desired setting NOTE If HDR video is desired at the output set Max Color Depth to 10 bit mode Configure color space mode in the Color Space Mode drop down list by selecting the desired setting NOTE If HDR video...

Page 40: ...34 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab Outputs HDMI Output Maximum Color Depth and Color Space Mode ...

Page 41: ...ackground image for on screen display whenever active video content is not being displayed NOTE Supported image file types are jpeg jpg and png The supported maximum resolution of an image is 3840x2160 pixels Up to 20 image files can be uploaded for a total storage capacity of up to 100 MB To configure a background image use the web interface or SIMPL Windows as discussed in the following sections...

Page 42: ...pear in the Image Files drop down list or if the desired image does not appear in the list click Manage Images The Manage Images dialog box opens Upload an image file as follows a Click Add The File Upload dialog box opens b Click Browse navigate to the desired image file select the image file and then click Open c In the File Upload dialog box click Load When the progress bar indicates that the u...

Page 43: ...mage is uploaded and appears in the Preview window b If you wish to have the image refreshed based on a specified number of minutes select the Refresh checkbox and then select the desired refresh rate in minutes in the Refresh Rate list box The refresh rate ranges from 1 to 65 535 minutes The default setting is 60 minutes To disable the background image set the Background Image toggle switch in th...

Page 44: ...38 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab Outputs Background Image ...

Page 45: ...oduct Manual DOC 7839M DM NVX 35x C Encoders Decoders 39 Settings Tab Outputs Background Image Retrieval from Local Device Adding an Image Settings Tab Outputs Background Image Retrieval from Local Device ...

Page 46: ... Image Detection Still image detection enables a DM NVX endpoint to detect a still image and pass the information to a control system Still image detection occurs when a sync is detected at the HDMI input encoder only or at the HDMI input or stream that is routed to the HDMI output decoder only and 5 seconds have elapsed in which no motion occurred within the image NOTE Detection of still images i...

Page 47: ...pstream device connected to an HDMI input of a DM NVX device If an EDID other than the default EDID is desired use the web interface to configure the EDID To view a list of default or user EDID files search for an EDID file or add or delete user EDID files go to the Action menu in the upper right corner of the web interface and select EDID Management Action Menu EDID Management ...

Page 48: ...d then click Inputs 2 Do either of the following In the Global EDID section set a global EDID for all inputs In the Inputs section set the desired EDID for Input 1 and Input 2 by clicking the corresponding Edit button and selecting the desired EDID For additional information refer to the online help of the web interface ...

Page 49: ...Product Manual DOC 7839M DM NVX 35x C Encoders Decoders 43 Settings Tab Inputs EDID Configuration ...

Page 50: ...owing table lists common resolutions and the associated adaptive bit rate setting Resolution and Associated Adaptive Bit Rate Setting RESOLUTION PIXELS PER SECOND ADAPTIVE BIT RATE Mbps 720x480 60 Hz 480p60 20 736 000 302 777778 1280x720 50 Hz 720p50 46 080 000 326 543210 1280x720 60 Hz 720p60 55 296 000 335 185185 1920x1080 50 Hz 1080p50 103 680 000 380 555556 1920x1080 60 Hz 1080p60 124 416 000 ...

Page 51: ...elect a bit rate in the Bitrate drop down list If Custom is selected as the Fixed bit rate enter a custom bit rate value in the Custom Bitrate text box The custom bit rate must be a value ranging from 200 Mbps to 950 Mbps NOTE For 4K60 video a bit rate below 350 Mbps may display a black screen Settings Tab Stream Advanced Bitrate Type Using SIMPL Windows In Slot 01 Stream Transmit set the BitrateT...

Page 52: ...configure subscriptions use the web interface or SIMPL Windows as discussed in the following sections Using the Web Interface To configure subscriptions 1 Click the Settings tab 2 Click Subscriptions and then do either of the following In the Subscribed Streams section manually add each transmitter that is to be subscribed to the receiver or load one or more existing subscription lists xml The def...

Page 53: ...ttings Tab Subscriptions 3 Under the Settings tab click Routing In the Stream Routing section select the desired transmitter to be routed to the receiver Settings Tab Routing Stream Routing For additional information refer to the online help of the web interface ...

Page 54: ...e daisy chain must connect to the LAN All DM NVX devices in the daisy chain must use the same stream NOTES A daisy chain configuration is not supported if Port Selection functionality is enabled Refer to Network Port Selection on page 69 for additional information A daisy chain configuration can be used for a video wall refer to Video Wall Processing on page 27 and also for individual displays tha...

Page 55: ...Click the Settings tab and then click Stream 3 In the Advanced section a For each receiver in the daisy chain disable Auto Initiation and then stop the stream NOTE Do not proceed to step 2b until Auto Initiation is disabled and the stream is stopped on all receivers in the chain b For each receiver in the daisy chain i Set a new stream location ii Start the stream For additional information refer ...

Page 56: ...smitter mode the DM NVX 351 C can distribute both stereo and multichannel signals simultaneously over the network allowing either signal to be selected at any receiver on the network To configure 7 1 surround sound audio set the desired EDID refer to EDID on page 41 DM NAX Audio over IP AES67 NOTE DM NAX audio over IP AES67 requires firmware release 3 x or later for DM NVX 35x C devices DM NAX aud...

Page 57: ...h adds 1 to the outgoing video stream multicast address For example if the video multicast address is 239 8 0 0 the DM NAX AES67 multicast address is automatically set to 239 8 0 1 If Mode is set to Manual enter the desired multicast address and port number In the DM NAX AES67 Transmit Advanced section set the Auto Initiation toggle switch in the On right position or Off left position By default A...

Page 58: ...52 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab DM NAX AES67 Audio Configuration in Transmitter Mode For additional information refer to the online help of the web interface ...

Page 59: ... number of channels In the DM NAX AES67 Receive section select the desired setting in the Mode drop down list Automatic Disabled or Manual The default setting is Automatic which adds 1 to the incoming video stream multicast address For example if the video multicast address is 239 8 0 0 the DM NAX AES67 multicast address is automatically set to 239 8 0 1 If Mode is set to Manual enter the desired ...

Page 60: ...54 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Settings Tab DM NAX AES67 Audio Configuration in Receiver Mode ...

Page 61: ...vel programming slot for the DM NVX 35x C device Set the AudioSource analog input join to DM NAX AES67 audio as the audio source for the network video stream or HDMI output Set the DM NAX AES67 AudioSource analog input join to the desired value for the audio source of the DM NAX AES67 audio output For a DM NVX transmitter or receiver configure DM NAX AES67 audio in Slot 18 DM NAX AES67 Routing In ...

Page 62: ... a DM NVX endpoint cannot be transmitted from that endpoint Prerequisites for Dante or AES67 audio networking consist of the following 1 Audio routing between Dante or AES67 devices requires Audinate Dante Controller software Download Dante Controller software from the Audinate website at www audinate com products software dante controller 2 Dante and AES67 audio can coexist with DM NVX 352 C devi...

Page 63: ...dress characters of the DM NVX device for example 9c099e yyyyyy equals the last six MAC address characters of the Dante module for example 80924b The name matches the default name in the Dante Controller NOTES If the Dante Aes 67Name text box entry is changed in the web interface the new name is automatically added in the Dante Controller but the previous name is not removed Changing the Dante Aes...

Page 64: ... the online help of the web interface Using SIMPL Windows NOTE To insert or extract Dante or AES67 audio use the web interface Using the top level programming slot for the DM NVX device set the AudioSource analog input join to Dante AES 67 Audio Input if Dante or AES67 audio is to be inserted into a network video stream or the HDMI output Set the DanteAudioSource analog input join to Dante AES 67 ...

Page 65: ...tput As an output on a DM NVX 35x C receiver analog audio can be configured to extract audio from the routed audio video source either the network stream or one of the HDMI inputs NOTE Analog audio output from a DM NVX 350 DM NVX 350C DM NVX 352 or DM NVX 352C is functional only when the device is receiving a 2 channel stereo input signal The DM NVX 351 and DM NVX 351C can derive a 2 channel downm...

Page 66: ...o Insert Set Audio Source to Analog Audio Settings Tab Routing Analog Audio Source Configuration 2 Applicable only if Analog Audio Mode is set to Extract Under the Settings tab a Click Outputs and then click the Edit button b In the Analog Settings section set Analog Audio Volume to the desired volume ...

Page 67: ...Product Manual DOC 7839M DM NVX 35x C Encoders Decoders 61 Settings Tab Outputs Analog Audio Volume Configuration For additional information refer to the online help of the web interface ...

Page 68: ... C device can combine separate video and audio signals from two different DM NVX transmitters Combining audio from one transmitter with video from another transmitter uses the 2 channel AES67 or Dante audio stream Multichannel audio from one transmitter cannot be combined with video from another transmitter Using the Web Interface To configure breakaway audio 1 Click the Settings tab and then clic...

Page 69: ...ion Using SIMPL Windows Using the top level programming slot for the DM NVX device set the AudioSource analog input join to one of the following Input 1 Input 2 Analog Audio Primary Stream Audio DM NAX AES67 audio Dante audio DM NVX 352 C only For additional information refer to the SIMPL Windows help file ...

Page 70: ...n supports up to seven remote HOST port connections simultaneously When multiple remote connections are required a hub must be used to connect to the HOST port of each DM NVX remote extender NOTE Bandwidth management must be considered for the use of high speed USB peripheral devices such as web cameras and flash drives To prevent excessive USB traffic for Layer 2 support of multiple remote device...

Page 71: ...e ID field displays the IP address of the DM NVX device that is being configured 5 Set the Automatic USB Pairing toggle switch in the On right or Off left position NOTE When firmware is upgraded from version 2 0 3900 00056 or earlier to a later version automatic USB pairing is disabled If factory default settings are restored automatic USB pairing is enabled 6 Applicable to Layer 2 only Set the Mu...

Page 72: ...n is clicked for each device When devices are paired the Pairing Status indicates Paired To remove pairing between DM NVX devices do either of the following If Automatic USB Pairing is disabled click the UnPair button for each device that is paired If Automatic USB Pairing is enabled do either of the following For Layer 2 remove the current entry or enter 00 00 00 00 00 00 in each Remote Device ID...

Page 73: ...responding MAC address of each device For Layer 3 transport the UsbLocalDeviceIpAddress_F serial output join reports the corresponding IP address of each device 4 Do either of the following For Layer 2 transport a Copy the MAC address UsbLocalDeviceId of the LEX device into the UsbRemoteDeviceId serial input join on the REX device On the REX device the UsbRemoteDeviceId_F serial output join report...

Page 74: ...the LEX device On the LEX device the UsbRemoteDeviceIpAddress_F serial output join reports the IP address of the REX device to which the LEX device is to be paired 5 Do either of the following Trigger the Pair digital input join on all DM NVX devices LEX and REX Trigger the AutomaticUSBPairingEnabled digital input join on all DM NVX devices LEX and REX To remove pairing between DM NVX devices do e...

Page 75: ... To configure network port selection 1 Click the Settings tab and then click Port Selection 2 Enable or disable port selection by setting the Port Selection toggle switch in the On right or Off left position respectively The default setting is Off 3 If Port Selection is set to On assign each of the following traffic types to a specific Ethernet port NOTE For the DM NVX 350 C and DM NVX 351 C Ether...

Page 76: ...M NVX 35x C device functions as a receiver or transmitter NOTE Device mode locking does not apply to the Mode setting in the Stream section under the Settings tab To configure device mode locking 1 Click the Settings tab and then click System Setup 2 In the Device Mode Lock section do either of the following Allow the operating mode to be changed by setting the Control Lock toggle switch in the Of...

Page 77: ...g the web interface To configure the connection to the Crestron XiO Cloud service 1 Click the Settings tab and then click System Setup 2 In the Cloud Settings section set the Cloud Configuration Service Connection toggle switch in the On right or Off left position The default setting is in the On position Settings Tab System Setup Cloud Settings For instructions about how to connect to the service...

Page 78: ...reaming is functional and can also be used as a tool for the adjustment calibration and alignment of displays projectors and video walls A DM NVX encoder can send the test pattern to any routed DM NVX decoder The test pattern generator can be configured using the web interface or SIMPL Windows Using the Web Interface Configure the test pattern generator by clicking the Settings tab and then clicki...

Page 79: ...ern Generator section do the following 1 In the Test Pattern drop down list select the desired test pattern Available options are listed in the following table TEST PATTERN OPTION TEST PATTERN Off default setting Disables the test pattern generator SMPTE ColorBars Black White ...

Page 80: ...74 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Vertical Lines Grid Color Bars Gray Gradient ...

Page 81: ...g 3840x2160p60 RGB 8 bit 3840x2160p60 Y420 8 bit 3840x2160p30 RGB 8 bit 1920x1080p60 RGB 8 bit 720p60 RGB 8 bit Using SIMPL Windows Configure the test pattern generator in Slot 12 Test Pattern Generator Set the TestPatternGenerator analog input join to the desired test pattern Set the TestPatternResolution analog input join to the desired value For additional information refer to the SIMPL Windows...

Page 82: ...so that it does not exceed the resolution of the decoder NOTE It is recommended that a DM NVX 35x C transmitter not be used with a 4K60 4 2 0 or 1080p decoder in order to maintain the higher resolutions supported by the DM NVX 35x C transmitter If a DM NVX 35x C transmitter is used with a 4K60 4 2 0 or 1080p decoder refer to EDID Extended Display Identification Data to set the proper resolution of...

Page 83: ...uthentication management IEEE 802 1X authentication AES 128 content encryption PKI authentication TLS Transport Layer Security SSH Secure Shell and HTTPS Hypertext Transfer Protocol Secure Configure user and group authentication and IEEE 802 1X authentication using the web interface Authentication Management Authentication management can be configured for users and groups including Active Director...

Page 84: ...78 DM NVX 35x C Encoders Decoders Product Manual DOC 7839M Security Tab Authentication Management of Users and Groups ...

Page 85: ...o enhance the security of wireless and wired LANs The standard defines how to provide authentication for devices trying to connect to other devices on the LAN To manage trusted certificate authorities go to the Action menu in the upper right corner of the web interface and select Manage Certificates Action Menu Manage Certificates ...

Page 86: ...Decoders Product Manual DOC 7839M To configure IEEE 802 1X authentication in the web interface click the 802 1X Configuration tab For detailed information refer to the online help of the web interface 802 1X Authentication Tab ...

Page 87: ...is disabled c In the Custom URL Path text box enter the path to the manifest file in the following FTP or SFTP URL format ftp username password host port path filename or sftp username password host port path filename where username is the username on the FTP or SFTP server password is the password for the username host is the fully qualified domain name or IP address of the FTP or SFTP server por...

Page 88: ...coders Decoders Product Manual DOC 7839M Clicking Update Now causes the firmware to be updated at the current time however the schedule that is set in step 2d above remains in effect Settings Tab System Setup Auto Update ...

Page 89: ...hange to take effect The network switch port that connects to a DM NVX device must be enabled with IGMPv2 or IGMPv3 snooping to prevent the switch from flooding the multicast destination address traffic to all other connected ports The multicast destination address that is configured for the DM NVX device must be within the range of qualified addresses An upstream device such as a layer 3 router o...

Page 90: ...snooping switches may collapse IP multicast group memberships into a single Ethernet multicast membership group In addition to building and maintaining lists of multicast group memberships the snooping switch must also maintain a list of multicast routers When multicast packets are forwarded the packets should be forwarded not only on ports that have expressed joins using IGMP but also on ports to...

Page 91: ... 85 If the network switch supports IGMP fast leave enable the configuration at the port global or VLAN level If the network switch supports PIM snooping enable the configuration to prevent flooding IP multicast traffic toward multicast router mrouter ports ...

Page 92: ...e that the HDCP settings of all DigitalMedia devices in the signal path support the HDCP level of the source The display does not support the HDCP level of the source Ensure that the display supports the HDCP level of the source An incorrect video source is selected Switch the video source to the correct input The video is intermittent The HDMI or Ethernet cable connections are faulty Verity that ...

Page 93: ...s not being displayed Neither IGMPv2 nor IGMPv3 is enabled in the IGMP snooping configuration Ensure that IGMPv2 or IGMPv3 is enabled on the network switch Video is flickering or video is not displayed when multiple DM NVX devices connect to a network switch Neither IGMPv2 nor IGMPv3 snooping is enabled in the network switch for the associated port or VLAN Enable IGMPv2 or IGMPv3 snooping in the c...

Page 94: ...ollowing In the Action menu located in the upper right corner of the web interface click Restore From the Tools menu in the Crestron Toolbox software select Text Console and issue the restore command Power cycle the device 11 times After the eleventh power cycle wait until the PWR LED lights amber and then green and then press the SETUP button for 5 seconds ...

Page 95: ...TES You can also access the Device Discovery Tool by clicking the Device Discovery Tool button in the Crestron Toolbox software toolbar The security software running on the computer may send a program alert regarding the attempt of the Crestron Toolbox software to connect to the network Allow the connection so that the Device Discovery Tool can be used The DM NVX device is discovered and is listed...

Page 96: ...Crestron Electronics Inc Product Manual DOC 7839M 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7576 www crestron com 3 15 2022 Specifications subject to change without notice ...

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Crestron DigitalMedia DM-NVX-350, Product Manual

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