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Operation

Upgrading Firmware

NOTE:

  Before using the CLWI-DIMFLVEX, ensure the device is using the 

latest firmware. Check for the latest firmware for the CLWI-DIMFLVEX at 

www.crestron.com/firmware

. Load the firmware onto the device using Crestron 

Toolbox™ software.

Firmware is upgraded using infiNET EX over-the-air firmware upgrades. Refer to the 
Crestron Toolbox help file for details.

Restore Default Settings

To reset the device to its factory default settings, send the “restore” console command. All 
local programming needs to be reset after restoring default settings.

Device Reboot

Press and hold the setup button for 15 seconds to reboot the device. Release the setup 
button after all LEDs on the front of the device flash to full on and then turn off. This 
indicates that the device is rebooting. Reboot is completed once the LEDs come back on 
to normal operating mode.

Change Button Assemblies

To change or replace the button assemblies.

1.  Squeeze the sides of the button assembly near the center of the device.
2.  While squeezing the sides of the button assembly, pull the button assembly off of the 

device.

NOTE:

  When more than one button assembly is installed on a device, press on 

one side of the button assembly and carefully remove the button assembly. The 
second button assembly can be removed in the manner described in steps 1 and 
2 above. Refer to the illustrations that follow.

Remove the Button Assembly

3.  Press the new button assembly onto the device. It might be necessary to squeeze 

the sides of the button assembly to allow for easier button assembly installation.

Install the New Button Assembly

Installation

The CLWI-DIMFLVEX can be mounted in a single-gang or multigang electrical box.

Single-Gang Installation

To install in a single-gang electrical box.

NOTE:

  Electrical box depth must be 35 mm (1.38 in) or deeper.

NOTE:

  Ensure that system power is off before installation.

1.  Push the wires back into the electrical box and fasten the device to the electrical box 

with the provided screws. 

NOTE:

  Use care when placing the device in the electrical box. Pinched wires may 

cause a short circuit.

 

2.  Attach the faceplate (not included).
3.  Ensure that all buttons, including the program button, actuate without sticking.
4.  Restore power to the system.

Multigang Installation

In multigang installations, several devices are grouped horizontally or vertically in one 
electrical box. When ganging vertically, the devices snap together by sliding the bottom of 
the upper device into the top of the lower device. This allows the devices to be mounted 
closer together.
For a smooth appearance, one-piece multigang faceplates (not included) can be installed.

NOTE:

  The devices do not interlock when ganged horizontally.

NOTE:

  When installing into a multigang box, do not fully tighten the devices to the box 

until the faceplate has been aligned.

Wireless Communications

This device connects to the Crestron network via the infiNET EX communications protocol. 
Use the procedures outlined below to join or leave an infiNET EX network and to verify 
communications between the device and the control system.

Joining an infiNET EX Network

Before a device can be used in a lighting system, it must first join an infiNET EX network by 
being acquired by an infiNET EX gateway.

NOTE:

  A device can be acquired by only one gateway.

1.  Put the infiNET EX gateway into Acquire mode from the unit itself or from Crestron 

Toolbox, as described in the latest version of its manual, which is available from the 
Crestron Web site (

www.crestron.com/manuals

).

NOTE:

  In an environment where multiple gateways are installed, only one gateway 

should be in Acquire mode at any time.

2.  Place the device into Acquire mode by doing the following:

a.  Tap the setup button three times, and then press and hold it down (tap-tap-tap-

press+hold) until all LEDs on the device flash once (this can take up to 10 seconds).

b.  Release the button to start the acquire process. The top two LEDs flash slowly to 

show that the device is actively scanning the infiNET EX network.
•  The top two LEDs turn on for 5 seconds to show that the device has been 

successfully acquired to the infiNET EX network.

•  The top two LEDs flash quickly to indicate that the device was not successfully 

acquired to the infiNET EX network. Tap the setup button to acknowledge failure 
to acquire to the infiNET EX network. Ensure that the gateway is in Acquire 
mode and within range before attempting the acquire process again.

Leaving an infiNET EX Network

To leave an infiNET EX network put the device into Acquire mode, as described in “Joining 
an infiNET EX Network” above, when no gateway is in Acquire mode.

Verifying Communications Status

To check the communication status of the device tap the setup button three times then 
press and hold it down (tap-tap-tap-press+hold) for 2 seconds. The top two LEDs flash to 
indicate the communication status. Refer to the following table for details.

LED

COMMUNICATIONS STATUS

Turns on for 5 
seconds

The device is communicating with the control system.

Flashes three 
times

The device is communicating with the gateway, but the gateway is 
not communicating with the control system.

Flashes twice

The device was previously joined to the network but is not 
communicating with the gateway.

Flashes once

The device is not joined to the network.

As of the date of manufacture, the product has been tested and found to comply with specifications for 
CE marking.

The product warranty can be found at 

www.crestron.com/warranty

.

The specific patents that cover Crestron products are listed at 

www.crestron.com/legal/patents

.

Certain Crestron products contain open source software. For specific information, please visit 

www.crestron.com/opensource

.

Crestron, the Crestron logo, Crestron Toolbox, and infiNET EX are either trademarks or registered 
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks, 
registered trademarks, and trade names may be used in this document to refer to either the entities 

claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks 
and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.

Crestron Electronics, Inc. 

Installation Guide - DOC. 7240B

15 Volvo Drive, Rockleigh, NJ 07647 

(2031637)

Tel: 888.CRESTRON 

10.17

Fax: 201.767.7576  

Specifications subject to 

www.crestron.com 

change without notice.

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