Crestron
C2N-CAMIDJ
Digital Joystick Camera Controller
Operations Guide – DOC. 6341
Digital Joystick Camera Controller: C2N-CAMIDJ
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verified. The camera should move to the preset target view. When the preset
position is reached, the button’s LED will remain on.
5. Repeat these procedures for each camera and up to seven target views per
camera.
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
CAMIDJ Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Wrong power supply used.
Use a Crestron power supply.
Unit does not function.
Green PWR LED is
not illuminated.
Unit is not receiving power, or
is receiving insufficient power.
Verify that cables plugged into
NET port are secure. Verify that
power supply is correct.
Improper Net ID used.
Verify that the CAMIDJ Net ID
matches Net ID in the software
program.
Unit does not function.
Yellow NET LED is
not illuminated.
Loose connection located
within network.
Verify that cable plugged into
NET port is secure.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(
) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the C2N-CAMIDJ, additional information and programming examples may be made
available as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical documentation
revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.