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Crestron AV2, Operation Manual

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Crestron AV2 Operation Manual Download Page 42

2-Series Integrated Dual Bus Control System 

 

Crestron 

AV2 & PRO2

 

Object Types 

The sample discussed in the previous sections utilizes only one of the object types 
available from the “Edit Panel Object” window, shown below. These object types are 
not new to Crestron programmers; the same types are available in VisionTools™ Pro-e.  

Object Type Area in the “Edit Panel Object” Window 

 

Problem Solving 

Problems may occur with the 2-Series integrated dual bus control system itself or 
there may be serial communication difficulties with other devices connected to the 
control system. The next two sections address possible problem solving tools or 
procedures for each.  

Possible Problems with the Control System 

Troubleshooting the Control System 

The table on the next page provides corrective action for possible trouble situations. 
If further assistance is required, please contact a Crestron customer service 
representative.  

38  

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  Integrated Dual Bus Control System: AV2 & PRO2 

Operations Guide - DOC. 5957A 

Summary of Contents for AV2

Page 1: ...Crestron AV2 PRO2 2 SeriesIntegratedDualBusControlSystem Operations Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2002 Crestron Electronics Inc ...

Page 3: ...e AV2 PRO2 24 Uploading Touchpanel Projects via the AV2 PRO2 24 Updating the Operating System 25 Running Programs From Compact Flash 25 Other Compact Flash Related Functions 26 Advanced Console Commands 26 Programming the AV2 and PRO2 27 Programming with the Crestron AppBuilder 27 Programming with SIMPL Windows 28 Programming the LCD Screen PRO2 only 34 Problem Solving 38 Possible Problems with th...

Page 4: ......

Page 5: ...The AV2 is functionally identical to the PRO2 with the exception that it does not provide the front panel diagnostics and monitoring Both units are fully expandable with one Z BUS three Y BUS slots are standard on the PRO2 and optional on the AV2 Functional Summary Powered by 2 Series Control Engine 36 MB of Internal Memory 4 GB Expansion Slot for Type II Compact Flash and IBM Microdrive Hard Disk...

Page 6: ...et A Built in Firewall delivers the ultimate in security with Network Address Translation and Router functions Network Address Translation NAT is a method of connecting multiple computers on an internal network to the Internet or any other IP network using one publicly visible IP address Current implementation for the Crestron 2 Series control systems includes a combination of the Network Address ...

Page 7: ...pen isolated relays MOV suppression 6 DB9 bidirectional serial ports RS 232 422 485 ports C F are Cresnet Poll Accelerator ready 5 Power Requirements 100 240 VAC 2 4 A 50 60 Hz Internal Universal Power Supply Network Power Fuse Rating 4A 250V 1 x Slow Blow Fuse Series 50 watts DC available for Cresnet devices Reset Buttons HWR Initiates system hardware reset SWR Program Restart Program Bypass LCD ...

Page 8: ...trol systems are housed in black enclosures with labeling on the front and rear panels The dimensions shown in the following illustration apply to both units AV2 PRO2 Overall Dimensions 17 025 in 43 24 cm 3 469 in 8 81 cm 9 688 in 24 61 cm 4 Integrated Dual Bus Control System AV2 PRO2 Operations Guide DOC 5957A ...

Page 9: ...r panels The front panels of the AV2 and PRO2 are shown below AV2 PRO2 Front Panels The rear panels of the units are shown below and on the next page Both units contain a single RS 232 computer port six COM ports eight one way IR serial ports eight I O ports eight relay ports a standard 4 wire Cresnet interface connector and a memory expansion slot The Z BUS slot of both units is shown populated w...

Page 10: ... Poll Accelerator effectively increases the network speed fan out and device addresses by a factor of 8 for each Poll Accelerator added to the system For more information refer to Slot 4 C2I COM6 on page 28 COM F COM A NOTE The pinout of each 9 pin port is non standard refer to the table after these notes titled Non Standard COM Pinout it contains RS 422 pins in addition to RS 232 This may result ...

Page 11: ... to 115K Serial protocols include one way RS 232 For detailed information refer to Slot 5 C2I IR8 on page 29 A B C D E F G H S G S G S G S G INFRARED SERIAL OUTPUT S G S G S G S G NOTE Transmission levels on the infrared serial output connectors are in the 0 to 5VDC range which may not be compatible with all RS 232 devices I O On the rear panel there are eight software programmable analog and digi...

Page 12: ...t panel of the AV2 PRO2 integrated control systems are described below PWR Power This LED illuminates when the unit is connected to and receives power from an AC outlet NET This LED illuminates when the central processing unit is processing or communicating with Cresnet devices ERR This LED illuminates when an error condition is detected This may be the result of hardware or software failure missi...

Page 13: ...LEDs illuminate when the input voltage thresholds for the respective I O ports are exceeded or when the output is active RELAY 1 8 These LEDs illuminate when the respective relay is closed SLOT 1 3 These LEDs illuminate when an expansion card is inserted into the respective slots These LEDs extinguish momentarily when data is sent to the card or received from the card Reset Buttons Two buttons are...

Page 14: ...NEL menu function does not appear on the Main Menu This menu function button displays a programmable interface offering command text indirect text and hierarchical screen structure The menu contents are subject to programming and an example of this display is provided in Programming the LCD Screen PRO2 only on page 34 INFO This button displays the default Info Menu shown after this paragraph Syste...

Page 15: ...he error log In the sample shown below the message indicates that the system expects a card to be inserted into slot 1 The bottom line of the LCD screen provides commands The user can use NEXT or PREV to scroll through the entire error log Some messages may be too long to be displayed across the top line of the LCD screen use and to scroll left and right respectively or examine them through Viewpo...

Page 16: ...espectively Date Set Submenu The Time Set submenu shown after this paragraph permits alterations to the current system time shown on the top line Use the Dn down and Up selection buttons for hour and minute Min decremental or incremental changes respectively The AM PM selection button toggles between AM and PM Time Set Submenu COM This button allows the user to monitor the transmission and recepti...

Page 17: ... display lists SYS Contains various system configuration files SETUP NAT configuration Web pages HTML Web pages SIMPL Control system program files SPLUS Simpl module files USER Used for user defined files MAILBOX Directory contains the user mailbox file CFx The mounting point for the compact flash files where x is the number of the compact flash slot 0 on board slot i e CF0 refers to the on board ...

Page 18: ...peration Expandable Memory Compact Flash The onboard 36MB memory of the 2 Series integrated dual bus control system is enhanced with a 4GB expansion slot that supports off the shelf Type II compact flash memory and the IBM Microdrive hard drive The slot is accessible on the rear panel of the unit Complete the procedures in the following subsections to install and remove the memory cards Power does...

Page 19: ... from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack NOTE If rack mounting is not required rubber feet are provided for shelf placement or stacking Apply the feet near the corner edges on the underside of the unit NOTE Reliable earthing of rack mou...

Page 20: ...strip can be trimmed to size with a pair of scissors or wire snips 2 Loosen the terminal block screws and insert the first leg of the bussing strip into the first common position on the terminal block The strip engages the other common positions automatically 3 Remove approximately 1 8 of the jacket from the common wire and insert the conductor into one of the terminal block common positions Tight...

Page 21: ...connector Use the following Crestron products to interconnect to other devices within a network some permit network testing CNTBLOCK Network Terminal Block CNHBLOCK Multi Type Network Distribution Block CNXHUB Cresnet Hub Repeater ST CNB SmarTouch Cresnet Terminal Expander When calculating the wire gauge for a particular network run the length of the run and the power factor of each network unit t...

Page 22: ... aside from attaching power last complete the connections in any order Refer to Network Wiring on page 17 when making network connections NOTE To prevent overheating do not operate this product in an area that exceeds the environmental temperature range listed in the table of leading specifications Consideration must be given if installed in a closed or multi unit rack assembly since the operating...

Page 23: ...rts usually COM 1 on the PC Use a straight through RS 232 cable with a DB9 male connector on one end and a DB9 female connector on the other Most commercially available cables are acceptable they should have at least five pins for transmit receive ground and hardware handshaking pins 2 3 5 7 and 8 Open the Crestron Viewport and click Setup Communication Settings to display the Port Settings window...

Page 24: ... text fields All of these terms are explained in detail in the Crestron e Control Reference Guide Doc 6052 The latest version is available as a PDF on the Crestron website www Crestron com 3 Click OK to set the new IP information Once you have assigned the IP settings you can continue to communicate with the AV2 PRO2 using the RS 232 connection or you can establish a TCP IP connection For TCP IP u...

Page 25: ...ne end is connected to pin 1 on the other end Pin 2 connects to pin 2 etc With a TCP IP connection you must use a CAT5 cable with 8 pin RJ45 connectors 2 With a serial connection verify that the correct COM port on the PC has been selected Some computers have more than one COM port some may be internal e g for a modem Consult the manufacturer s documentation for further information about the COM p...

Page 26: ...nitialize the unit by recycling the power or pressing the HWR button If the connection is established the Viewport console should display some text and the AV2 or PRO2 prompt g If communication still cannot be established contact Crestron customer service Compiling and Uploading a Program to the Control System After you have completed your SIMPL Windows program you must compile and upload the prog...

Page 27: ... Flash option if the Viewport does not detect a Compact Flash card you will be prompted to insert a card and retry the upload procedure The 2 Series processor also provides the option to retrieve the current program from internal or Compact Flash memory before overwriting it Simply select the Retrieve Current Program check box and specify the filename and directory The Retrieve Program command cop...

Page 28: ...sion slot of the control system the Web pages will be recognized as valid for e Control so long as they are located in a directory called HTML The HTML directory must also include a configuration file called _config_ini_ which identifies the default page contact Crestron for further information NOTE For IP setup information refer to the Operation Installation Guide for the 2 Series Ethernet Interf...

Page 29: ...he Software Downloads section of the Crestron website To download an update click the cuz file and choose the Save to Disk option then specify the directory where the update will be stored NOTE In some cases Microsoft s Internet Explorer may append a zip extension to a downloaded cuz file For example a file called C2 1008 cuz may appear as C2 1008 cuz zip If this happens rename the file removing t...

Page 30: ...Series control systems You can access the AV2 PRO2 console in a variety of ways via a serial connection RS 232 with a PC over Ethernet via the LAN port or through Telnet among many other methods It is also possible to issue console commands through logic by adding a Console symbol to the SIMPL Windows program The Console symbol is only visible in the Symbol Library when Special is selected as the ...

Page 31: ...xibility of each tool is proportional to the degree of programming expertise i e the more flexible the more a programmer needs to know and account for Of course one can initiate programming using the easiest method Crestron AppBuilder and use advanced techniques that are available from SIMPL Windows to customize the job Following are the minimum software requirements for the PC SIMPL Windows versi...

Page 32: ...se tools provide you with the essential components you need to program the AV2 PRO2 Crestron software is available on CD ROM or can be downloaded from the Crestron website www crestron com registration is required for downloading NOTE The information in this section assumes that the reader has knowledge of SIMPL Windows If not refer to the extensive help information provided with the software AV2 ...

Page 33: ...RO2 provide 8 output ports A through H that enable serial communication in a variety of formats including infrared and one way RS 232 Of course different devices may require additional receiving equipment cables adapters etc To add an IR device to the system drag the device driver from the Crestron or User IR Database to a C2I IR8 port To add an RS 232 device drag the C2IR one way serial driver fr...

Page 34: ...e corresponding mode For example defining the analog input i1 configures that Versiport as an analog input A Versiport can only operate in one mode That is if you define o1 you should not also define i1 Description Internal configuration of a Versiport Digital Output Mode When a Versiport is operating in digital output mode the output pin will be shorted to ground on the rising edge of the corresp...

Page 35: ...t diagram When a resistive load is tied to a Versiport the corresponding pullup resistor must be enabled again this means that pu disable should be given the signal name 0 or left undefined This creates a voltage divider and provides a varying voltage level based on the current resistance of the sensor for the C2I IO8 to read Example 4 A resistive humidity sensor is tied to Versiport 1 and pu disa...

Page 36: ... website www Crestron com Slot 9 C2Net Device The C2Net Device slot enables the AV2 and PRO2 to control up to 252 Cresnet devices Each Cresnet device is assigned a unique identifier called a Net ID which is a hexadecimal value ranging from 03 to FE To view the list of supported devices expand the control system in the bottom pane of System Views and double click the C2Net Device slot or right clic...

Page 37: ...Series processor as the target by clicking the toolbar button as shown in the following illustration SIMPL Toolbar NOTE You can select both X and 2 Series as the targets so that the module will work for both control system types However you will be limited to SIMPL keywords and functions that are supported on both systems If you do not choose a target then the module may or may not work depending ...

Page 38: ...pages that are defined by the programmer Menu function buttons are assigned to different pages or objects The LCD screen has a 2x40 character display with six programmable buttons In Front Panel Editor pages are designed and added to the panel An example of the default page is shown after this paragraph Each front page is one display 2x40 characters and can have as many objects as the physical siz...

Page 39: ...t Panel Object window This example requires that headings be added to the page so choose Text Object from the Object Type area In the Inactive Text field enter Choose device and click OK The object is displayed on the panel Click on and drag the object to its desired location on the panel top row Add additional objects VCR DVD CD Lights and Volume to the page by double clicking in the display area...

Page 40: ...his page Double click on the first object play From the Digital Channel field in the Edit Panel Object window scroll down to or enter 1 In the Active Text field enter PLAY as the button s active text Therefore when the menu function button associated with digital channel 1 the VCR button is pressed the active text is displayed as a visual cue that the button is pressed Repeat the procedure for eac...

Page 41: ...ront Panel Editor Window Front Panel Symbol A powerful tool to assist programmers in naming and routing signals for the LCD screen is the Synchronize Signals command While the panel appears on the PC screen select Panel Synchronize Signal Names to automatically name all the input and output signals for the front panel in the SIMPL Windows program To confirm the assignment and display the signal na...

Page 42: ...blems may occur with the 2 Series integrated dual bus control system itself or there may be serial communication difficulties with other devices connected to the control system The next two sections address possible problem solving tools or procedures for each Possible Problems with the Control System Troubleshooting the Control System The table on the next page provides corrective action for poss...

Page 43: ...e Troubleshooting Non Functioning Units procedures following this table A V system device does not respond IRP2 or serial port not placed properly Verify placement of IRP2 hold phosphor card under IRP2 while pressing button and tighten serial cables Used wrong IR serial port Verify that proper IR or serial port is defined Serial cable miswired Verify that serial cable is wired correctly for RS 232...

Page 44: ...correctly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Serial Communication Difficulties with Other Devices Connected to the Control System Passthrough Mode Passthrough mode allows data to pass directly from the COMPUTER port to the selected COM port on a Cresnet or Ethernet device such...

Page 45: ... commands The user can SELECT the COM port shown on the top line or use NEXT or PREV appears after scrolling down from the top of the list to scroll through the entire list of all devices and cards that can be monitored Sample of COM Type Device or Card Listing NOTE The PREV command only appears after advancing past the first COM type device or card in the list NOTE The up and down menu selection ...

Page 46: ...fter this paragraph The transmission and reception traffic is displayed in alternating sequence to facilitate diagnostics Depressing any of the six menu function buttons freezes the data information The up and down menu selection buttons to the right of the LCD screen may be used to advance or reverse the frozen data Compare the data to expected manufacturer s protocol for the communicating device...

Page 47: ...ur website http www crestron com downloads software_updates asp for the latest version of firmware Not every product has a firmware upgrade but as Crestron improves functions adds new features and extends the capabilities of our products firmware upgrades are posted For questions regarding upgrade procedures contact Crestron customer service Future Updates As Crestron improves functions adds new f...

Page 48: ... commands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free a...

Page 49: ... of ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy...

Page 50: ... lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been ...

Page 51: ...Crestron AV2 PRO2 2 Series Integrated Dual Bus Control System This page intentionally left blank Operations Guide DOC 5957A Integrated Dual Bus Control System AV2 PRO2 47 ...

Page 52: ...Crestron Electronics Inc Operations Guide DOC 5957A 15 Volvo Drive Rockleigh NJ 07647 08 02 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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