Creo Color Controller C-80, Technical Manual

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70 Chapter 4—Diagnostics and Troubleshooting
4.4.4 Memory Problems
4.4.5 Monitor Problems
Symptom Recovery Action
The amount of
memory displayed
is less than the
amount of memory
installed. Verify that:
1. The memory modules are seated properly.
2. You installed the correct type of memory (ECC
DDR2 memory, part number
Creo 102-00105).
3. If you changed the memory modules, they are
installed on the system board in DIMMs 1A and
2A. Do not use any other DIMM banks. See
Installing a DIMM on page 102.
4. Check for faulty DIMM modules or slots by
swapping a single module between two slots
and noting the result.
5. Check that the 115/230 V power-supply switch
is correctly set.
6. If the memory tests fail, replace the failing
DIMM.
Symptom Recovery Action
The Color
Controller C-
80 monitor is
blank. Verify that:
1. The power cord is plugged into the Color Controller
C-80 and a working electrical outlet.
2. The monitor cables are connected properly,
including the AC adapter.
3. The monitor is turned on and the brightness and
contrast controls are adjusted correctly.
4. Connect the monitor to a portable workstation to
check its working status. If the problem persists,
replace the monitor with a confirmed working
monitor. If this monitor works, replace the original
monitor.
5. If the power is on and there is still no video, remove
all the add-on adapters and cables, and use the
speaker to determine if any beep codes exist. See
POST Beep Codes on page 60.
6. If the problem persists and the screen remains
blank, contact your support person.