Creator C310+, Manual, Page: 6 / 27

Creator C310+ BM Multi-system Scanner
6
2.4 Product Troubleshooting
Vehicle Linking Error
If the scan tool has a communication error ；
Cannot communicate with the ECU of the vehicle
(Engine Control Unit).
You need to check the following:
1) Confirm that the ignition is ON;
2) Check if the scan tool’s OBD II connector
is securely connected to the vehicle’s DLC;